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Street Address Main StreetMadison Heights, Va. Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceBioScrip Infusion ServicesSelf Employed Private Contract Courier Pickup clients deliveries from Pharmacy Deliver Prescriptions using delivery ticket As a courier deliver to homes located on delivery tickets with instructions on where to deliver areas including Roanoke, West Virginia, Covington and other surrounding areas. Armanino LLP/Turbo TaxSeasonal Tax Professional Remote based employee Helping customers do their own taxes with expert guidance Work directly with clients and apply defined practices, procedures and company policies to offer tax advice and resolve. Helping customers who need help with reporting deductions, rental properties, etc., Accurate and complete customer data entered in tax returns Attend mandatory training Using CRS and EFE lookup Using Telephony Tool Performing QOS(Quality Of Service) Use Smartlook to view customer screens Ensure Customer issues are resolved Research and provide outstanding customer service Allied Cab CompanySelf Employed Contract Driver Effectively Transporting Passengers Stayed level headed during encounters with aggressive and inebriated passengers. Used laughter to de-escalate potential disputes. Multitasked in high-pressure environment managing fares, navigating during heavy traffic, and maintaining customer satisfaction Optimized positioning and schedule to reduce wait times and increase revenue Handled all financial records, including tax-deductible expenses,mileage,and earnings. Lyft Rideshare DriverSelf Employed Contract Driver Effectively Transporting Passengers Safely transported passengers to destinations across town. Stayed level-headed during encounters with aggressive and inebriated passengers. Used laughter to de-escalate potential disputes. Earned a 5-star driver rating by providing exceptional customer service. Multitasked in a high-pressure environment. Tasks included managing fares, navigating during heavy traffic, and maintaining customer satisfaction. Maintained a clean vehicle and a professional personal experience. Optimized positioning and schedule to reduce wait times and increase revenue. Handled all financial records, including tax-deductible expenses, mileage, and earnings. Blue Ridge Medical Center- Lovingston, Va.Patient Representative/Pharmacy Customer Service(Cashier) Greet/Check patients in and out of the office Schedule Appointments for all General Providers including Pediatrics Maintain patients data up to date and verify patients information, Insurance information and post any payments Review patients accounts, Identifying delinquent accounts Perform operator duties answering multiple phone lines and calls Make sure messages get to the correct departments Work in Blue Ridge Pharmacy as Customer Service/Cashier Startek- Lynchburg, Va.Associate Recruiter Identify appropriate sourcing channels for all profiles/ track databases and develop good professional community relationships. Perform prescreens, schedule and verify interview dates and times. Analyze the pipeline of candidates and recruit appropriate candidates with the highest quality of candidates from internal and external . Coordinate with all departments to assist in placing appropriate internal job postings and monitor all candidates for positions and ensure compliance to all hiring guidelines. Maintain all candidates and perform search on all websites and maintain knowledge of all new trends and sourcing. Prepare all new hire packets including writing offer letters, shift agreements, pre- employment drug screens (GIS), background checks and entering all I9's for new hires.. Onboard new employeesFamous FootwearAssistant Manager Attend daily conferences Onboard new employees in order to become fully integrated Solid ability to conduct different types of interviews Hands on experience with various selection processes (phone interviewing, reference check) Train new hires Perform all daily and nightly paperwork Help customers Prepare bank deposits/take deposits to the bankReceive/run shipmentLiberty Tax ServiceGeneral Manager Implemented the overall recruiting strategy Sourcing and attracting candidates by using databases, social media etc Conducting interviews and filtering candidates for open positions Open/ close office two tax offices Accounts Receivable/Payable performed Prepare individual /business taxes Performed all operational duties for both offices (payroll, employee schedules, answer multiple phone calls/lines) Marketing (b to b) Assisted with IRS Audits (individual/business)EducationAmherst County High School - GraduateAttending CVCC (Financial/Accounting) |