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Data Entry Call Center Resume Clifton, N...
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Title Data Entry Call Center
Target Location US-NJ-Clifton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  EMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYFifteen years Customer Service experience with technical and troubleshooting repair expertise.TeamPlayer who is Flexible, reliable and adaptable to dynamic environments.SKILLSKnowledge of EDI, Easylink, Microsoft 2010, AS400/IBM, DB2/400, Query, Network, Server 2003.LANGUAGESBilingual English/ Spanish.WORK HISTORYHiossen INC Norwood, New JerseyLogistic 08/18 to PresentTransportation for full truck Export load shipmentsCompares identifying information and counts, weights, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, ordersPerformed Picking, data entry and printed labels Affixed UPS labelsDetermine method of shipments, utilizing knowledge of shipments procedures,Utilized ERP and Microsoft.Generant INC Butler, New JerseyShipping 02/18 to 07/2018Prepare inbound load sheets and other paperwork associated receiving merchandizeAssist truck drivers in locating the company warehouseReport any case of goods damaged in transitUtilized Microsoft 2010 and utilizing Sage SystemPerformed Picking, data entry and printed labelsAffixed UPS, FedEx, and DHLEvans Delivery INC Kearney, New JerseyDispatcher 04/17 to 01/01/18Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.Prepare daily work and run schedules.Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.Enter data in computer system and maintain logs and records of calls, activities and other informationReceiving emergency and non-emergency calls and record significant information Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.HOWARD BERGER INCShipping Cranbury, New Jersey01/13 to 12/16Transportation for full truck load shipmentsCompares identifying information and counts, weights, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, ordersMaintain relationships with other carriers and brokersDaily preparation of bill of lading for all LTL shipments.Determine method of shipments, utilizing knowledge of shipments procedures, routes and RatesNetwork troubleshooting.SELINI INC Paterson, New JerseyClerk 03/11 to 12/12Shipping and receiving of orders from many trading partnersUtilized Microsoft 2010Performed Picking and, printed labelsAffixed UPS labels and handled inventory control.ART ITALIA Manhattan, NYAssistant Logistics 7/10 to 01/11Shipping and receiving of orders from many trading partnersUtilized Microsoft 2007Performed data entry, filed, printed labels and bill of ladingAffixed UPS labels and handled inventory controlLINCOLN PARK CARE CENTER Lincoln Park, NJPurchasing 3/09 to 4/10Coordinated the companys production of many outside suppliersUtilized Microsoft 2007 to create, generate and print reportsData entered information into company system and handled purchase ordersHandled purchase orders, phone calls, faxing, filing and inventory controlTHE IMPORT COLLECTION INC Panorama City, CAEDI Coordinator 9/06 to 11/08Coordinated and monitored the day-to-day electronic receipt and transmission of informationfrom trading partnersWorked with trading partners to implement new EDI transactionsAnswered questions, worked with transaction sets, supported EDI application requirements andcreated new application filesNew partner set-up, transition and documentationTroubleshoot EDI issues with trading partnersUtilized AS/400 operation to run queries, reports, back-ups, IPL, monitoring and respondingPerformed daily changes correcting information in system, printing invoices, Network troubleshooting,Exchange Server 2003.HOMEOWNERS MARKETING SERVICES N Hollywood, CAProduction 1/03 to 8/06Data entered information, generated reports and utilized internet.MIS INTERNATIONAL/FUNAI CORPORATION Torrance, CACustomer call Center 7/01 to 9/02Performed customer service, filing, answering heavy phonesAssisted customers, data entry and returned follow-up callsEDUCATION: Cerritos College  Norwalk, CA 12/05Certificate, IBM (! SERIES) AS400 Server Operation, RPG programmingPassaic County community College (AA Technical Support) 07/16 in Progress .

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