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ProfileReliable and friendly consultant who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Believes in the importance of trust between a customer and their consultant. Negotiates differences and facilitates a comfortable work environment for everyone.ExperienceAT&T - Consultant May 2015-CurrentProvides feedback and training for team members, facilitates conflict resolution among team members, analyzes and resolves business account issues, maintains close customer relationships, almost doubled personal sales in the last year, analyzes issues and develops strategies to meet team and personal goalsProfessional Floor Maintenance August 2014-May 2015Was responsible for servicing commercial and residential clients, strengthened skills in patience and perseveranceIHOP - Waitress 2004-2006Began growing customer service skills, attention to detail, and abilities to multitask successfullyEducationComfort High School Graduated 2006Was involved in band, church orchestra, and community theater throughoutAccomplishments & SkillsFulfilled all supervisory duties when the store manager was on vacation. We had just come under new ownership, and the preorder for the IPhone 7 was the week of our new store managers vacation. I was able to take the managers call on Tuesday, do the inventory, and, with the help of my crew and district manager, have a very successful launch. Opus system Visual Displays Store maintenance