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Front Desk Associate Resume Bethesda, MD
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Title Front Desk Associate
Target Location US-MD-Bethesda
Email Available with paid plan
Phone Available with paid plan
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                                 Candidate's Name
                           3 Pooks Hill Road #Street Address
                             Bethesda, MD  Street Address
                               PHONE NUMBER AVAILABLE                            EMAIL AVAILABLESummary     Dedicated and focused Administrative Assistantwho excels at prioritizing completing multiple simultaneousand following through to achieve project goals.  Answers ahigh volume of incoming calls while handling in-personinquiries from clients and colleagues.  Flexible andhardworking with strong drive to succeed.  Deliveroutstanding results, leading to increased levels ofresponsibility and recognition.  Well-developed interpersonalcommunication skills to work effectively with people fromdiverse professional and cultural backgrounds._____________________________________________________________________________________________Employment2022-2023   Jonathan Nehmer + Associates Inc. Rockville, MD            Front Desk AssociateAnswer all incoming calls forward calls appropriately to thestaff of 50. Greet and announce office visitors. Sign forregistered mail and packages deliveries and distribute torecipients. Maintain group office calendar and email dailyand weekly calendar updates. Inventory, order, and stockoffice supplies.  Maintain and track status of surveyequipment used by employees. Maintain central files andstorage rooms. Manage conference room schedules. Coordinatewith vendors and building management for office facility andequipment repairs. Coordinate with vendors for lunch andlearn appointments and assist with set up/clean up. Set upfor and clean up from office meetings and presentations.Perform clerical duties such as copying, filing, collating,etc. Assist staff members with projects on an as-neededbasis.2018-2020   Gallagher & Associates, Silver Spring, MD      Administrative AssistantProvides desk reception presence; maintain a welcoming andprofessional presence for staff and visitors.  Answer phonesand monitors general email account.  Retrieve and distributeincoming office mail.  Manage shipping and receiving,including tracking and associated paperworkGenerate office supply list and maintain supply inventoryServes as a liaison/Office Manager with Building Management.Provides administrative support to the COO, serves as back upto the Executive Assistant supporting the CEO.  Maintain timeand attendance, review and monitor the staff's reports foraccuracy and correct accounting.  Provides internal meetingsupport, scheduling, and logistics support.  Supports actionitem responses as requested.  Provides documentation supportincluding printing, binding, formatting, and copy editing.Assists with Information Technology troubleshooting.Available to provide administrative support during clientmeetings when requested. And assist with any compliance-related projects which require creating reports from varioussystems.2018-2018   Martha's Table, Washington, DC      Administrative ReceptionistOperates a multi-line switchboard, answering and directingall calls to appropriate staff or departments.  Establishesand maintains professional relationships with staff,partners, volunteers, donors, and clients.  Greets allvisitors to Martha's Table in a friendly and professionallymanner and notifies appropriate staff of guest(s) arrival.Maintains security by issuing visitor badges.  Monitors andensure that the reception area is kept tidy and organized.Registers Lobby Market clients by gathering properdocumentation and entering data accurately into programsystem.  Monitors security cameras and grants access toguests at various entries on premises.  Directs complaints,concerns, and grievances to appropriate staff.  Partners withonsite security officer to ensure a safe environment for allstaff and visitors.  Shares general program knowledge withvolunteers and inquiring guests either in-person or viaphone.  Assists with special events, as needed.2016-2018   Delta Solutions & Strategies, Washington, DC      Administrative AssistantWhile in this position I provided high level ofAdministrative Support to the SAF/AQS Office, which includedresponded to a very high volume of emails and scheduled andcoordinated travel arrangements. I prepared documents for in-processing out-processing actions, received and distributedincoming and outgoing unclassified and classified mail.Reviewed and input Government employees' and supervisors' bi-weekly timecards in the Defense Agencies Initiative (DAI)database. Received and processed Visit Authorization Requests(VARs) and developed schedules for security checks, burn bagsdisposal and classified document accountability.  Maintainedand managed office records and organizational distributionlists.2015-2016   SPS Consulting, Rockville, MDAdministrative AssistantServed the walk-in customers upon their arrival, Reviews therecords with the customer and upon the request processprovide the customer with the copies of records.  Providedboth technical and general information about permittingprocess, fees and code requirements.  Registered theinspection by type and required orders in Hansen. Assigninspectors and provide the customer with inspector's contactinformation.  Registered the information request calls inHansen. During the call search in Hansen and Documentum foravailability of records such as site plans, constructiondrawings.  Guided and educate customer with the departmentpolicy, fees requirements for information request.  Scheduledfor commercial building, residential building, use &occupancy, fire protection, electrical, mechanical, decks,sheds, and land development and other as appropriate.Determine the appropriate inspector per activities.2012-2015   Transtecs Corporation, Bethesda, MDAdministrative AssistantScreened customers as to what service they required such asHuman Resources, Patient Administration Division, ReserveComponent, Support Cell or Finance service. Drafted and preparedroutine correspondence, type documents in appropriate militaryformat for government review and signature. Composed citationsand prepare certificates and awards. Entered data intoDepartment of the Army database Electronic Military PersonnelOffice (EMILPO) and Total Officer Personnel ManagementInformation System (TOPMIS). Created a multitude of Soldier-appropriate internship by networking with supervisors on and offthe installation. Created and monitor additional internshipsites off post once approved through Judge Advocate General'sCorps (JAG). Coordinated the WTB Occupational Therapists, WTBTransition Coordinator and various site supervisors to manageinternship for qualifying Soldiers.2011-2012   Dept of Navy. Washington, DCHuman Resource AssistantRequired to provide military pay, personnel, and customerservice support. Reviewed pay accounts and service records.Verified eligibility, determine and authorize entitlements.Ensured pertinent documents are completed and submitted.Promptly and accurately compute military pays and allowances.Established good working relationship with customers andemployees within the PSD organization2010-2011   Alutiiq, LLC, Washington, DC      Personnel SpecialistRequired to provide military pay, personnel, and customerservice support. Reviewed pay accounts and service records.Verified eligibility, determine and authorize entitlements.Ensured pertinent documents are completed and submitted.Promptly and accurately compute military pays and allowances.Established good working relationship with customers andemployees within the PSD organization.__________________________________________________________________________________________Skills      Filing, MS Word, MS Excel, MS Outlook, MSPowerPoint, Customer Service Planning & Scheduling, TelephoneReception__________________________________________________________________________________________

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