| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateU.S. Army Veteran
Security Clearance: Secret Highest Federal Rank: GS-Street Address -09, 2022Applying for Job# Human ResourcesPROFESSIONAL SUMMARYHighly accomplished healthcare professional and U.S. Army Veteran with more than 20 years of comprehensive medical and administrative experience. Progressive and proven expertise interacting and collaborating with comprehensive levels of personnel, complex organizations, and leadership with demonstrated and measurable impact implementing innovative strategies. Possess knowledge in policy analysis and implementation, project management, and administrative oversight coupled with effective communication with key stakeholders across multidimensional environments. Now poised to leverage extensive human resources support and administrative experience, along with education and training for impactful benefit to organizations seeking results-driven human resources support.~ Selected Areas of Expertise ~Human Resources - Customer Service - Administrative Coordination Complex Organizational Interface Collaborative Communication Personnel Training & Professional Development Transformational Leadership Collaborative Decision Making Interpersonal Interaction Multidisciplinary Partnership Program Versatility Job analysis - Develop recruiting plan and a selection process - Conduct needs assessment and design a training program - Assess benefits - Prevention of employer liability and labor relation issues - Effectively address ethical, legal, and safety challenges Training Program Management Policy & Procedure Analysis Quality AssurancePROFESSIONAL EXPERIENCE04/23/2023 Present, Administrative Support Assistant Office Automation, Air Force, 29050 Coral Sea Blvd. 482d Mission Support Group Bldg. 360, Homestead FL 33039, GS-0303-07, step 8; Hours/Week: 40: Supervisor: LT Col Johnathan Greer (412) 474-8900; OK to Contact: Yes; Serving on Temporary Appointment.01/29/2023 03/31/2023, Aviation Safety Assistant - Office Automation, Federal Aviation Administration, Los Angeles Flight Standards District Office, 777 South Aviation Blvd. #150 El Segundo, CA 90245, FG-0303-07, step 6; Hours/Week: 40: Supervisor: Traci OLeary (424) 405-7843; OK to Contact: Yes; Served on a Permanent, Excepted Service Appointment.11/03/2022 12/23/2022, Customer Service Representative, Small Business Administration, Office of Disaster Assistance (ODA), and Field Operations Center-East, 101 Marietta St NW #700, Atlanta, GA 30303, GS-1101-09; Hours/Week: 40; Supervisor: Edward Mims, Telephone: 478-973-8325; OK to Contact: Yes; Served on Term Appointment.12/2020 10/09/2021, Training Technician, U.S. Air Force, 341st Training Squadron 1220 Truemper St. Lackland Air Force Base TX, 78236. GS-1702-05; Hours/Week: 40; Supervisor: Ray Gutierrez, Telephone: 210-671-8309; OK to Contact: Yes; Served on a Provisional Appointment.02/2020 10/2020, Human Resources Clerk, 2020 Census, Dept. of Commerce, 1933 Dollarhide Ave. San Antonio, TX, 78223 Hours/Week: 40; Supervisor: Margie (Margarita) Escalera, Telephone: (210) 806-8851; OK to Contact: Yes; Served on a Temporary Appointment.Human Resources Clerk - Respond to applicant inquiries, schedule and communicate applicant training dates, assisted with recruiting personnel. Scheduling interviews. Maintain employee records (e.g. vacation and sick leaves). Submit candidates for pre-employment (security/drug test/physical). Conduct In-Processing of new hires. Provide recruitment and placement administrative support. Pre-screening various applications and submissions for accuracy and completeness of initial supporting documentation. Conduct recruitment for lower-grade positions. Scheduling applicant appointments, communicating directly with applicants and their representatives. Performing analysis on files, reports, and information systems and databases to update information and maintain data integrity. Producing highly sensitive and secure documents. Utilize office automation equipment to perform administrative duties. Editing and creating office documents and correspondence using office automation software, i.e. graphics, databases, spreadsheets, and word processing. Prepare monthly compensation and attendance spreadsheets. Screen resumes and job applications. Update internal databases with new hires data (e.g. contact details and bank accounts). Distribute physical and digital training material. Store, copy and scan company policies. Address employees queries. Respond to applicant inquiries. Prepare and present ad-hoc reports (e.g. on expenses). Knowledge of employment and labor laws. Fingerprinting applicants. Unlocking and resetting PIN numbers. Unblocking PIV Personal Identity Verification Cards, for computer access. Coordinated IT Help Desk requirements for computers, laptops, and iPhones and provided general administrative support to more than 200 staff. Develop a recruiting plan and design a selection process for recruiting, interviewing, and selecting candidates for employment for jobs within the census bureau.Aviation Safety Assistant - Processes FAA issued airman certificates such as an FAA designated representative, mechanics, repairmen, flight engineers, and pilots. Interviews applicants to determine qualifications for non-complex certificates. Processes FAA authorizations such as inspection authorization, aircrew program designee, aerobatic competency, etc. Processes FAA issues operator and air agency certificates such as air carrier, repair stations, and approved schools. Examines applications and supporting documents for completeness, consistency of information, and assures correction, if required. Responsible for notifying staff when changes to directives relating to accidents, incidents, enforcement processing, and airmen/operator certification are implemented to ensure the latest information is available to everyone. Responsible for processing temporary airman certification files for certificates issued by designated examiners. Examines applications and supporting documents for completeness consistency of information, and fulfillment of Federal Aviation Regulations (FAR) requirements. Assures correction, if required. Monitors and tracks returned files. Supports the Designated Written Test Examiner (DWTE) program by assisting with the orientation and training of new examiners, assisting with the required annual and periodic training as necessary. Has responsibility for security, accountability and destruction of question selection sheets, sorting, assembling and furnishing written test examiners with test materials, and following up to ensure corrective action is taken if necessary. Conducts FAA written examinations by assembling and distributing test materials and by preparing necessary supporting documentation. Monitors written test examinations. Researches appropriate handbooks, collects information, organizes material pertinent to meetings and training sessions such as pre-certification, examiner renewal, inspector authorization, and flight examiner and written test examiner indoctrinations. Conducts written test examiner training sessions when necessary. Assists with interpreting and implementing newly modified agency directives relating to accident, incident, enforcement processing, and airmen/operator certification file processing. Determines necessary action and notification to assure staff is aware of latest changes. Answers inquiries from and advises organization personnel regarding the preparation of technical work.Customer Service Representative: Assisting with completing home and business loan applications electronically and communicating disaster loan program information to disaster survivors. Explaining loan closing documents to borrowers and assisting in closing approved disaster loans. Using computer skills to input disaster survivor information to complete loan applications, utilize e-mail, word processing, spreadsheets, and the Internet, and to navigate within a database to input and retrieve information. Performing some financial computations/analyses to determine applicants' ability to repay loans. Process electronic or paper applications using available electronic systems to verify numerous established data points. Overseeing operations at multiple locations within a disaster area as an Officer in Charge or as a team lead in a disaster recovery center. Using computer programs such as MS Word, Outlook, and Internet Explorer, and Responding to a variety of business related customer inquiries and providing program information to the public; Working as a member of a team or group to achieve goals, objectives or metrics to produce deliverables; and/or providing face-to-face customer service to the general public and assist in completing forms and applications (such as insurance, residential or business loan applications etc.) Maintains a Government travel credit card. Responds quickly and efficiently to disaster survivors. Travels to a disaster site, possibly encountering hazardous working and/or living conditions.TRAINING PROGRAM COORDINATION & ADMINISTRATIVE SUPPORT: As Training Technician, serve as organizational point of contact for inquiries concerning student management data and as principal office assistant performing a myriad of clerical and administrative duties, to include registrar focal point duties and performing office automation. Receives visitors and telephone calls. Directly assists the commander/registrar in the management of all administrative support program functions. Provides advice and guidance to staff in the organization on administrative, clerical, and procedural requirements. Collaborates with staff members to develop appropriate responses to action items and correspondence. Performs other clerical and administrative work in support of the squadron/organization. Establish, maintain, and manage multiple training database systems, to include the Technical Training Management System (TTMS), Military Modernization Personnel Data System (MILMOD), Training Planning System (TPS), and the 37 TRG (Training Group) spreadsheet. Serves as primary unit liaison to the squadron and registrar offices. Receives incoming correspondence and screens the material prior to distribution. Performs duties resetting PIN numbers and unblocking CAC - Common Access Cards, for computer access.PERSONNEL SUPPORT & OFFICE AUTOMATION APPLICATION: Provide oversight to one subordinate training technician in support of approximately 185 personnel across Lackland Air Force Base. Identify and reconcile discrepancies in database systems and spreadsheets and recorded changes in status. Employ office automation software to produce program documents using a wide variety of formats. Review and process correspondence, program materials, and publications as well as organizational regulations and directives.TRAINING POLICY EMPLOYMENT & CORRESPONDENCE MANAGEMENT: Employ practical knowledge of training policies and procedures and training management fundamentals in designing training charts and data for leadership briefings and for additional informational products. Review and process incoming and outgoing correspondence materials, publications, regulations, and directives.DATA RESEARCH, COMPILATION, & MANIPULATION: Prepare for student data collection and coordinate compilation and manipulation of accurate data for daily, weekly, monthly, and annual management and creation of statistical spreadsheets, reports, and summaries. Research files and data sources for development of monthly production statistics using statistical data and spreadsheets to identify and reconcile discrepancies. Thoroughly and accurately prepare documents in accordance with regulations/policies within proper parameters. Utilizes computer software such as Excel, Microsoft Outlook, Microsoft Word, PowerPoint, Adobe, and Adobe Pro and PDF converter.~Additional Relevant Experience:
04/2012 05/2014, Medical Records Technician, Brooke Army Medical Center, Fort Sam Houston, TX, salary: $44,318 USD Per Year, Federal Grade-series DE-0675-02; Hours/Week: 40; Supervisor: Dr. Evan Renz, Telephone: 210-916-3301; OK to Contact: YesMEDICAL RECORDS MANAGEMENT & CUSTOMER SUPPORT: As Medical Records Technician with Brooke Army Medical Center, applied laws, rules, regulations, and exclusions governing confidentiality of medical record management, to include Privacy Act and Freedom of Information Act governing release of records. Provided medical record support to approximately 200 customers across the Medical Burn Center and the Institute of Surgical Research and evaluated the adequacy of completed authorization forms. Recognize, analyze, and effectively address ethical, legal, and safety challenges faced in the workplace. Conduct a needs assessment and design a training program for current employees on a specific topic related to organizational goals.CUSTOMER REQUEST PROCESSING & DATABASE TRACKING: Screened and processed requests for information to determine urgency and evaluated validity of each request while ensuring proper authorization prior to release. Ensured the most urgent requests were completed and presented in accordance with established priority protocols. Assess and develop methods designed to prevent employer liability and labor relation issues (anti-discrimination statutes, employee and labor relations, union, and non-union environment issues). Input all requests into the database tracking systems. Directed to proper facility for release of information and referred difficult cases to leadership, as appropriate. Assist professional staff with all administrative functions.INFORMATION MANAGEMENT & STAKEHOLDER COMMUNICATION: Greet visitors and assist with determining the nature of business and associated requests to determine whether information can be released. Provided forms, as requested, assisted with completion, and handled completed forms, as required. Process administrative issues. Communicated with patients and other stakeholders to resolve discrepancies, address errors, and reconstruct questionable transactions. Job analysis - Develop recruiting plan and a selection process - Conduct needs assessment and design a training program - Assess benefits - Prevention of employer liability and labor relation issues - Effectively address ethical, legal, and safety challengesRECORDS RESEARCH & CUSTOMER RESPONSE PROCESSING: Researched records and/or files to compose appropriate responses, to include electronic searches to retrieve and summarize difficult-to-locate data. Processed Social Security requests for health information using proprietary software and applications and processed routine information releases for the Department of Veterans Affairs and other federal agencies, as requested, within established standards. Compiled data while controlling release of medical information in accordance with applicable standards.~Education:
Masters Degree, Human Resources Management, National University, 9388 Lightwave Ave, San Diego, CA 92123, 01/2023GPA: 3.78Bachelors Degree, Health Care Administration, New England College, Henniker, NH, 09/2016GPA: 3.85, Magna Cum LaudeAssociate Degree, Arts and Sciences, Pierce College, Lakewood, WA, 09/1989Technical or Occupational Certificate, Licensed Massage Therapist, Academy for Massage Therapy, San Antonio, TX, 05/2013GPA: 4.0, Summa Cum LaudeTechnical/Occupational Certificate, Administrative Assistant, Penn Foster Career School, Scranton, PA, 06/2021GPA: 4.0~Selected Professional Training & Certifications:
CPR Certified and CPR Instructor Certified, 01/2020Naturopathic Medicine, Southwest College of Naturopathic Medicine (SCNM), Tempe, AZ, 2018Professional Affiliations:
Society for Human Resource Management (SHRM), Student MemberForeign Language Proficiency:
Spanish: Spoken (novice), written (novice), read (novice)~Specific Skills & Additional Qualifications:Demonstrated knowledge of word-processing automation software and application functionality with a high degree of data-entry skill in support of office operations. Generate textual documents, to include correspondence, reports, memos, and form letters. Typing speed 65 wpm.
Exceptional ability to tactfully communicate effectively, both orally and in writing, as well as electronic and telephonic communication with internal and external stakeholders. Collaborate and communicate with a wide range of medical clinicians across multiple disciplines with proven skill in the interpretation of complex and comprehensive medical records.Outstanding ability to independently establish priorities and organize requirements to meet and exceed timelines while ensuring compliance with processes, policies, and regulations.ReferencesCurrent Supervisor: Traci OLeary Edward Mims (Previous Supervisor)
Title: Aviation Inspector Frontline Manager Title: Team LeaderOrganization: Federal Aviation Administration Small Business AdministrationLos Angeles Flight Standards District Office The Lake Library777 South Aviation Blvd. Ste 150 15290 Bass RoadEl Segundo, CA 90245 Fort Myers FL 33919Phone Number PHONE NUMBER AVAILABLE Phone Number PHONE NUMBER AVAILABLEtraci.o'leary@faa.gov EMAIL AVAILABLEMargie (Margarita) Escalera Ray Gutierrez (Previous Supervisor)
(Previous Supervisor) 2020 Census Title: Training Support Flt Chief
PHONE NUMBER AVAILABLE USAF AETC 341 TRS/DORPHONE NUMBER AVAILABLE 341st Training SquadronPHONE NUMBER AVAILABLE JBSA Lackland TX 78236
EMAIL AVAILABLE Phone Number: PHONE NUMBER AVAILABLE EMAIL AVAILABLEJanice McMillan (Previous co-worker & friend) Melissa Blue (Business Owner & friend)
739 Clay Loop 2650 Thousand Oaks Dr. #3004San Antonio, TX 78227 San Antonio, TX 78232 PHONE NUMBER AVAILABLE PHONE NUMBER AVAILABLEEMAIL AVAILABLE EMAIL AVAILABLEHuman Resource Specialist
|
