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Snellville, GA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEIn-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Understanding of Evaluation MethodologiesBusiness Intelligence Data ModelingPerformance MetricQA ManagementMaintaining Clean Work AreasAudit ReportsTechnical ReportingConsultingRegulatory UnderstandingSound Decision-Making AbilitiesQuality Assurance Process OptimizationWork OrdersPreventative MaintenanceWorkflow MonitoringData AccuracyTechnical DocumentationInternal AuditsWorkflow ChartsFile ManagementWarehouse OperationsTeam LeadershipFinal InspectionsVerbal and Written CommunicationDaily LogsCustomer SatisfactionStandards InterpretationSafety ProtocolsSampling ProceduresQuality AssuranceProductivity BenchmarksProblem-Solving SkillsCommunication ProficiencyQuality Assurance TrainingSafety ProceduresQuality Assurance RequirementsCustomer ServiceQuality ImprovementLead Quality Assurance Specialist, 09/2018 - 01/2023 Walmart.com Atlanta, CAEducated employees on specific QA standards and confirmed maintenance of standards. Monitored product standards and quality-control programs. Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.Received and shipped transfer ordersSet and monitor production goalsEnforced and uphold safety and integrityTroubleshoot Operational issues Day to DaySenior Quality Assurance Specialist, 05/2009 - 08/2018 Walmart.com Atlanta, GAInventory control ( cycle count, audit and profile Fulfillment center) Exit out Tranfers orders, Return to vendor orders and Liquidations Created and implemented the Standard Operating Procedures for the Reclaims process. Reducing damage PROFESSIONAL SUMMARYSKILLSWORK HISTORYinventory by 30%Created and implemented a more efficient way of filling orders. Production increased by 12% Bachelor Of Social ScienceAshford University (MSC) - Clinton, IAMaster Of Business Administration: Business Administration And Management Capella University - Minneapolis, MNSocial Work: Advance Youth DevelopmentHarold Washington College - Chicago, ILEDUCATION |