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Title Customer service, inbound associate, Microsoft Office, computer
Target Location US-GA-Cartersville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Excellent team member and collaboratorCartersville, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am seeking employment where I can use my hard-working ethic, skills, and leadership to grow and expand in a company that has a stimulating and challenging environment and to obtain a position where my skills can be utilized to benefit your company. Authorized to work in the US for any employerWork ExperienceReceiving Clerk/Material HandlerTextron Specialized Vehicles - Cartersville, GAAugust 2022 to February 2023 Receive product and verify bill of lading Enter P.O into Sap system to show received in to warehouse from carrier. Once T.O. Is confirmed I am responsible for labeling material and place in its correct location populated by handheld scanner. Document all materials handled by paper log for accuracy and Record upkeep. Telephony Customer Service RepresentativeCarmax Auto FinanceMarch 2022 to July 2022 Take incoming phone calls from customers and answer questions regarding his/her account. Resolve any customer issues with their account, and partner with a manager if necessary. Educate customers regarding their account, finance charges accrual, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions. Work with other departments/personnel where necessary to resolve customer concerns within the guidelines of company policiesReceiving Material Handler/Forklift OperatorWellmade Floor CoveringsOctober 2021 to March 2022 Experienced Shipping and receiving forklift operator Assisted with starting up company. Operate forklift to unload raw materials from trucks to staging. Created Spreadsheets Using Microsoft excel and Office for shipping and receiving logging. Assist Production with materials used for production and move finished product to appropriate locations. Stage Raw materials from warehouse to extruder machines for production. Certified logistics Associate-CLT Work closely under supervisor to safely and efficiently get production started for operations. Reach Truck DriverZep Distribution IncSeptember 2020 to October 2021Order Picker using stand up Forklift In shipping Department . Using RF scanner for inventory allocation. Pick, Pack, Check orders matching invoicesand Ship Orders.Shipping and Receiving InternEarle C Clements Job Corps Center - Morganfield, KY October 2018 to July 2019 Certified Logistics Associate Certification This was a trade school opportunity while achieving Ged. Creeler Heatset OperatorBeaulieu of America - Calhoun, GAFebruary 2015 to February 2017Creel textile machines to change style of yarn or to replace exhausted yarn packages. Place yarn packages on spindle of creel, according to supervisor's instructions, color-coded spools, or number on yarn packages. Observe creel to detect yarn breaks and machine malfunctions. McDonalds Crew TrainerMcDonald's - Emerson, GAMay 2011 to January 2013 Train Crew Members According to (SOP) Performed daily cleaning duties. Drive-Thru service & Front register. Provided Great customer service and satisfaction EducationAssociate in Science (AS) in Business Administration Georgia Highlands College - Cartersville, GAFebruary 2023 to PresentGED in General StudiesEarle C. Clements Job Corps Academy - Morganfield, KY July 2019Skills Advanced Leadership Certification Forklift Certification Basic Technology Certification Customer Service Training Shipping & Receiving Order fulfillment Pallet Jack Microsoft Office (8 years) Warehouse Experience Microsoft Word Logistics Reach Truck SAP RF Scanner interaction desktop (Less than 1 year) Computer Networking Telephony Order PickerCertifications and LicensesCertified Forklift OperatorAssessmentsWork Style: Reliability  Highly ProficientOctober 2018Measures a candidate's tendency to be dependable and come to work. Full results: Highly ProficientWorking with MS Word documents (intermediate)  Highly Proficient January 2020Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Highly ProficientForklift safety  ProficientAugust 2021Best practices and safety hazards in forklift operation Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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