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Front Desk General Manager Resume Bellin...
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Title Front Desk General Manager
Target Location US-WA-Bellingham
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Burlington, WA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELooking to further my knowledge and skills in a reputable company. Work ExperienceGeneral ManagerBest Western Plus Skagit Valley Inn - Mount Vernon, WA June 2017 to March 2023Worked with all departments in the hotel and lent a hand when needed. Interviewing, hiring, firing and helped with training. Ensured all staff did yearly training, ordering of supplies and linens for both hotel and Convention Center, group sales for hotel, met with prospective clients at the Convention Center and write up contracts, oversee maintenance and housekeeping. Ensure all rooms were brand compliant . Helped with check ins and check outs especially when busy, help with room checks. I implemented check lists for each shift and/or departments. Implemented deep clean logs and logs for smoke detectors and co2 . It was more streamlined and efficient which made it easier to keep track when they were due. Post payments, direct bill accounts, sent out invoices, worked with many county agencies to help supply housing.Front Desk ManagerCandlewood Suites - Burlington, WADecember 2011 to June 2017Supervisor other front desk staff, scheduling, training, daily operations of hotel, work closely with housekeeping, inventory of sweet shop and office supplies, assist General Manager. EducationAssociate's degree in Business ManagementBellingham Technical College - Bellingham, WAJune 2015 to June 2016Associate's degree in Legal StudiesBellingham Technical College - Bellingham, WAJune 2015 to June 2016Skills Management (10+ years) Human resources (8 years) Direct sales (8 years) Group sales (8 years) Research (7 years) Sales management (5 years) Microsoft Office (10+ years) Project leadership (4 years) Payroll management (5 years) Food service (8 years) Food management (6 years) Event planning (5 years) Event marketing (5 years) Catering (5 years) Business management (5 years)Certifications and LicensesDriver's LicenseDecember 2021 to December 2026General ManagerSeptember 2022 to September 2032General Manager of Best Western Hotel and ResortsRevenue ManagementMay 2020 to PresentBest Western CertificateQuality Evaluation Manager for Hotel ManagementMarch 2017 to PresentIHG CertificateRevenue Optimization TrainingNovember 2019 to PresentBest Western CertificateAdditional InformationMember of Skagit Valley Lodging Association 2019-present Travel and Tourism Board- 2019-present

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