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Click here or scroll down to respond to this candidateCandidate's Name
Richardson, TX Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLENetwork EngineerStrategic, highly organized, self-motivated Microsoft-certified IT professional offering expertise in analyzing business requirements and recommending appropriate applications / technology, designing data flow charts / diagrams to provide optimal solutions. Innovative, dedicated, business partner, effective communicator, and problem-solving, detail-oriented project manager known for rapidly establishing rapport, growing / harmonizing / maintaining positive relationships with diverse groups of internal / external partners at all levels to recommend efficient system modifications to reduce costs and assist in equipment configurations. Collaborative, multi-tasking leader and US Navy Veteran with demonstrated successes in building, coaching, and directing cross-functional teams to prioritize / design / develop effective technical architecture, incorporate all new technologies into IT systems, and monitor / troubleshoot all production environments to ensure smooth, continuous operations with minimal downtime.CORE COMPETENCIESRequirements Assessments Troubleshooting Quality Assurance Risk Mitigation Compliance Process Improvements Reporting Documentation Research Vendor ManagementTECHNICAL PROFICIENCIESServer Apps: User Administration, Active Directory Group Policy, Users, Computers, DDCP, DNS Windows 2008 / 2012 ServerHardware: Dell / HP / IBM / Lenovo (Desktop, Laptops, Servers), iPad BlackBerry / Android, Printers, Routers, Modems, Wireless Routers, Printers, Scanners, Faxes, Alcatel-Lucent 7705 Service Aggregation RouterApplications: MS Office 2007 / 2010 (Word, Excel, PowerPoint, Outlook, Access), IBM Lotus, Adobe Viewer, Internet Explorer, Firefox, Chrome, Safari, Team viewer, RDP, Wire Shark, Paragon Disk ManagerCloud Services: Microsoft Azure, One Drive, Google Drive, Third-Party VPN ServicesNetworking: TCP / IP, DNS, DHCP, LAN / WAN, VPN / Remote, Cisco Secure VPN, Microsoft Virtual PCPlatforms: Windows XP / Vista / 7 / 8 / 8.1 / 10, Some MAC OSX / Linux / Chrome OSOther: Architecture Standards, Pega, REST APIs, ORACLE SQL, JAVA, Network Traffic / Security / Capacity, Ethernet, IP / MPLS Networks, DUL, SAU, DUW-30, DUG, FTP, CDMA/GSM/LTE/4G/LTECERTIFICATIONSMicrosoft Technical Architect Networking CertificationPROFESSIONAL EXPERIENCEFRONTIER COMMUNICATIONS 02/2020 - PresentIT Technical Analyst/Network SpecialistImplemented technical solutions for customer care and service troubleshooting using Pega, REST APIs, ORACLE SQL, and JAVA. Developed, deployed, and supported high-availability production applications.Responsible for creating IT networks for Frontier CommunicationsDuties included, using IT knowledge to develop company networks, coordinating with company leadership to identify network needs, and providing assistance to employees and other individuals on how to use the network effectively.Consulted with business analysts to understand requirements and developed / tested / debugged applications.Led technical design sessions with the development teams including the creation of class models, sequence diagrams, component models, and detailed design specifications to ensure that architecture standards were followed.Analyzed, designed, and developed best practice business changes through technology solutions.Identified key performance alerts provided by the system and resolved the underlying issues.T-MOBILE / METRO-PCS USA FRISCO / AT&T, Various Locations 2012 2019Network Engineer, Corporate Office / Lab Environment, City, TX, 2016 2019Monitored and analyzed system performance including network traffic, security, and capacity. Tested and evaluated hardware and software to determine efficiency, reliability, and compatibility. Documented user support activity including system problems, corrective actions, resolution status, and installations.Performed daily operational network / system infrastructure checks and balances for production environments.Initiated incident management /response with structured escalation levels for production issues.4G/5G intergrationCandidate's Name EMAIL AVAILABLE Page TwoNetwork Engineer, T-MOBILE, NJ / Philadelphia, PA, 2015 2016Assigned cell sites maintenance including prompt response to site alarms and dispatch callouts, implementing frequent preventative maintenance / system repairs needed to ensure customer satisfaction and network reliability.Inspected sites to determine the physical configuration, such as device locations and conduit pathways. Maintained cabinets 3106, 6131, and 6201 and prevented the system from overheating. Provided multiservice adaptation, aggregation, and routing for the ethernet and IP / MPLS networks.Network Engineer | RBS Equipment Installation, T-MOBILE / AT&T, 2012 - 2015Diagnosed network and device problems and implemented technical or procedural solutions. Troubleshot, diagnosed, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary.Designed, configured, and tested computer hardware / networking and implemented system renovation projects in collaboration with technical staff, consultants, installers, and vendors.Troubleshot external alarm issues on site level, performed light installation duties on RBS 6601 cabinets, installed / ran / terminated the DUL and the SAU.Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hardware tools such as DUW-30, DUG, and DUL. Analyzed test readings, printouts, and trouble reports to determine equipment repair needs and repair methods. Gathered data pertaining to customer needs and used the information to identify, predict, interpret, and evaluate the system and network requirements.4G/5G software upgrade and intergration.Performed routine network startup and shutdown procedures, and maintained control records, while using FTP to tranfer files from laptop to device.VERIZON FIOS 2009 2012Cable Installation TechnicianRouted and connected cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals. Installed telephone station equipment including intercommunication systems, transmitters, receivers, relays, ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.Inspected equipment regularly to ensure proper functioning. Tested, repaired, installed, and updated equipment to ensure that it functioned properly and conformed to specifications, using test equipment and observation.MILITARY EXPERIENCEUNITED STATES NAVY HONORABLE DISCHARGEAviation FirefighterLeveraged skill in combat, operational planning, organizational leadership, management, and military operations. Supervised and provided technical guidance to subordinates in accomplishing their duties, such as completing their structured self-development courses and properly reporting faults in the system database. Monitored network performance to determine necessary adjustments and determined improvements.Designed, configured, and tested computer hardware, networking software, and operating systems.Maintained, retrieved, and reviewed personnel records including accountability of soldiers, pay documents, leave requests, and current locations on 60-185 soldiers.Organized both the hard copies and electronic filing systems for two separate offices, increasing efficiency.Used Microsoft Office suite to conduct form submission in Word, item / soldier tracking in Excel, and email communication by Outlook.PROFESSIONAL DEVELOPMENTInformation Technology / System Administrator Certificate, MyComputerCareer, Dallas, TX, May 2017 |
