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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Stockbridge, GAProfessional Summary: Tech savvy healthcare worker with more than twenty years experience in diverse clinical settings. I am a problem solver and leader that functions well in fast paced, ever changing environments.Critical Thinker* Patient Centric* Tech Savvy* Team FocusedSkills and ProficienciesPhlebotomy ECG Vital SignsSterile Procedures PFTs First AidFinger sticks Pulse Oximetry EMRICD-10/CPT Payment Processing Microsoft OfficeProfessional ExperienceFront Office Supervisor/Float Medical Assistant 2018-presentRheumatology AssociatesDecatur, GAGreat, check in and verify patient identification and changes to insurance.Escort patients to exam rooms, obtain vital signs, reason for visit, health and social history, concomitant medication and allergies and accurately enter into EMRDirected provider to implement use of patient portal within EMR and set up portal for patient usePerform x-rays and DEXA scans and assuring patient safety during procedureAdminister IM and SQ injections as directed by providersTriage patient calls and accurately note symptoms reported to be communicated to providers and follow up with patient as directed by providerSchedule and coordinate imaging procedures and specialist referralsComplete patient registration and ICD10 and CPT charge entryProcess and input patient paymentsAct as resource for clinic staff and assist with onboarding of new employeesSurgical Coordinator 2013-2018Ackland Sports MedicineBoston, MAAnswered phones, registered patients and scheduled appointmentsCommunicate changes in post op status with providersRequested and obtained insurance approvals and fee agreements for surgical patientsCoordinated with surgical team to schedule patient proceduresCoordinated pre-op labs, procedures and medical clearancePrepared patient surgical charts prior to procedureScheduled patients pre-op and post-op appointmentsLead Receptionist/Lead Medical Assistant 2003-2013Concerta Medical CenterBoston, MAManaged busy front desk for a 6-provider ambulatory Occupational Health and Urgent Care practiceRegistered patients, answered phones, triaged basic injuries and checked patients outCoordinated and scheduled appointments for orthopedic specialist that was on site bi-weeklyResponsible for billing and charge entry for 6 providersProvided new hire training and oversight of a 3-member front desk teamPerformed urine drug screens assuring proper chain of custodySupervised 4 medical assistants and provided training for new hiresAssisted providers with sutures and minor proceduresAdministered vaccinations, IM and SQ injections as directedMedical Assistant 2002-2003All Star Staffing/Harbor Medical GroupBoston, MAChecked patients in and escorted to exam rooms and obtained vital signsAnswered phones and scheduled patient appointmentsInventoried, cleaned and stocked exam rooms as directedAssist providers we minor procedures as directedEducationMedical Assistant DiplomaBryman Institute2002 |