| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidatePHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
Summary of Qualifications:Enterprise Program / Project Manager with over 20 years of IT deployment expertise, both domestically and internationallyExperienced in software product management, scope planning, writing business cases, functional and technical specifications, conducting product demonstrations, interfacing with customers and managing development teamsManaged large scale integration programs with budgets from $1M $300MExtensive background as key participant e-commerce product development, web development, project management, database migration, software testing and certification, international implementation, and organization of worldwide product supportComprehensive experience in implementation and management of projects throughout the full life-cycleProvided leadership to client executives and built mutually beneficial, long-term relationshipsStrong working knowledge of CMS, data warehousing and SDLCExtensive experience in planning budgets, allocating resources, and conducting employee reviewsPossess strong multi-lingual skills, extensive experience interfacing with international clientsComprehensive understanding of internet technology and their applications in a business environmentKnowledge of Project Management Methodologies and Processes:PMBOK Project Management Body of KnowledgeAGILESIX SIGMAWATERFALLProfessional Skills:Execute multi-tasking and time management skills while supporting multiple products/projectsEffective verbal and written communication skills with both technical and non-technical audiences to determine requirements and optimal solutionsProvide and implement recommendations regarding strategic direction based on customer markets and current technologyStrong business vision, strategic thinking and superior analytical and problem-solving skillsProfessional Experience:Premiere Technology (Kansas City, MO) // PRO UnlimitedConsultant/Sr. Enterprise Program Manager (Kansas City Railroad) 11/2015 PresentDeliver and offer both technical and business process solutions on a company-wide scale including but not limited to (Technology, Finance, Legal, Tax, Sales & Marketing, Operational, Mechanical and Engineering)Provide detail and high-level communication at the Executive C-Level (CFO, CIO, CTO, CEO), identifying risk and providing actionable, mitigation plans.Responsible for, and manage multiple complex programs/projects simultaneously.Committed to the companys core mission and strategic objectives, during program selection and throughout the implementation process.Lexmark, Lenexa KSConsultant/Sr. Project Manager 6/2015 11/2015Strong, comprehensive and active skillset in program, vendor, application management, and business analysis/processesConstantly seeking to optimize applications, resources, and opportunities in order to maximize return on investmentsResponsible for the successful project/product deployment within budget, while maintaining and managing all vendor and client relationshipsInitiates and negotiates vendor contracts, manages the integration of vendor tasks, and tracks and reviews vendor deliverables.Assurant, Kansas City MO 11/2013 5/2015Consultant/Program ManagerTakes projects from original concept through final implementation. Interfaces with all areas affected by the scope of the project including end users, computer services, and client services and vendorsDefines project scope and objectives, develops detailed work plans, schedules, project estimates, resource plans, and status reports, conducts project meetings and ensures adherence to quality standards and reviews project deliverablesConducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables.Blue Cross Blue Shield Kansas City, Kansas City MO 9/2011 10/2013Consultant/Program ManagerContinuously improve project management tool knowledge and methodologies and champion the use of both within the company, setting the standard for others to followProvides expertise and consulting to project managers in the process of project management and in the softer skills of team dynamics, team building and motivationProvides project management leadership and expertise, and ensures adherence to quality standards and project deliverablesParticipates in business and technology planning, and ensures adherence to best practices and approved technologiesVML, Kansas City, MO 4/2010 9/2011Consultant/Sr. Project ManagerManages and is responsible for multiple projects in tandem, with aggressive time-lines and million dollar budgetsCommunicates progress to Executive Management while also effectively communicating to to the team through all work-streams (technical, marketing, design, sales, business)Motivates team to deliver on time and within budget, ensures a continuous momentum throughout the project lifecycle.Responsible for deployment of various company initiatives, in alignment with KPIResponsible for managing the restructuring and redesign of an enterprise level client site.Integrate suite of compute/infrastructure products into a coherent portfolio of products and drive articulation into the market and existing customer baseResponsible for all facets of management, resource allocation, budget, SDLC, marketing, vendor relationship, user experience testing, team evaluationAssist in defining enhancements to existing products and when/how to sunset products and servicesHelp establish pricing models based on market acceptance, competitive and margin criteriaDefine buyer and user needs and requirements and develop product and project plans accordinglyDiscover problems in the market by interviewing customers, recent evaluators, prospects, press, analysts, trade shows and account visitsCollaborate with other teams to develop solutions for the needs of the customers (existing and future)Validate urgent problems to show their pervasiveness in the market; size markets, and define new market opportunitiesSwissRe, OP, KS 6/2007 1/2010Sr. Program ManagerManaged large and complex data migration including all components of Software Quality Assurance (SQA) for both financial and re-insurance business entitiesResponsible as single-point of contact at a global level (USA, Canada, Switzerland, England, Korea, Malaysia, New Zealand, Australia, India) for multiple re-insurance departments including Technical Accounting, Commercial, Underwriters, Retro, Finance, IT, Controllers, MarketingResponsible for all-inclusive Program Scope Management, and ensuring the scope definition includes all critical components scope statement, constraints, assumptions, work breakdown structure, and program charter to name a fewExecute due diligence in a comprehensive Planning Process Scope Planning, Quality Management Process, Resource Planning, Time Mgt, Cost Mgt Planning, Communications Plan, Risk Mgt, and Procurement MgtEnsured timely resolution of application discrepancies within the SwissRe Production Support environmentExperience in objectively reviewing various domestic, international, and global processes and providing a collective improved streamlined process guidelines for the purpose of optimizing operationsManaged and ensured that all necessary data was captured and accessible in CMS for the integration of various business applicationsFacilitated daily communication to global team resources using Microsoft PowerPoint, Excel, Word, Access, Lotus Notes, Interwise, Web Base Conference (WBC)Comfortable and successful in highly visible projects and thereby, executing presentations including detailed reports and weekly status to upper-level executive managementSPRINT, Overland Park, KS 4/2006 2/2007Consultant Information Technology Project Manager (IT PM)Responsible for the migration of production, development, test and staging servers from Lenexa, KS to the Dallas Data Center within a pre-determined limited time constraint and maximizing on global resourcesSaving Sprint hundreds of thousands of dollars in hardware, software, leasing and maintenance costWorking experience with Sprint DRIVE process and deliverables during implementation, testing and overall projectManaged optimal migration methods for high availability business applicationsAnalyzed the project environment, clearly defined project objectives and deliverables; thereby, creating the various tasks and work structures for a successful project deploymentWorked closely with Stakeholders to ensure sign-off and agreement on Scope Planning and Project DeliverablesFulton County, GA, Atlanta, GA 10/2003 4/2006Sr. ConsultantResponsible for the successful deployment of Fulton County, GA Financial System, Budget, and Human Resource payment systemFacilitated and coordinated short and long term budgetary, resource, and technical plans Fulton CountyManaged and trained the Fulton County Call Center on the AMS process and applicationManaged large-scale software integration projects, inclusive product development, usability tests, hosting environments, and third-party entitiesEnsured Total Quality Management (TQM) during the integration of AMS and the retrieval of data resident in CMS data warehousingDemonstrated project management capabilities enabling an effective leadership role for large scale change management engagements; extensive Workforce and Resource Management throughout the projectAgentWare Inc., Atlanta, GA 4/2002 9/2003Director Client RelationsResponsible for the overall account management and customer service activities with current and potential client-baseManaged the call center to ensure clients technical and functional questions were adequately addressed and resolvedIncreased sales and productivity by 40%Integrated UML processes for development and successful Quality Assurance TestingImplemented project management, life-cycle deployment and customer feedback integration processes; resulting in increased customer satisfaction by 85%Initiated a self-generating sales and marketing program to solicit corporate leads and fulfill contractual agreementsEffective in delivering innovative solutions for complex business issues through the efficient use of structured methodology, technology and resourcesR.P.C. Inc., Atlanta, GA 10/2001 3/2002ConsultantSolely responsible for the Telecommunications infrastructure and vendor selection on behalf of the company.Wrote a Telecommunications RFP, negotiated contracts, SLAs, and cost, resulting in a 23% savings and a robust infrastructureDeveloped metrics which were used to determine the level of network efficiency and duplicitous efforts, which resulted in the use of empirical data to assess network expansion and rebuildWrote scripts against their monitoring system to determine CIR increase, up-time, and data transactions, responsible for maintaining the network.Qwest Communications, Atlanta, GA 6/2000 9/2001Sr. Project Manager/Acting DirectorOriginated and developed executive relationships thereby, securing additional sales revenueDirectly responsible for acquiring business that resulted in 70% of revenue stream for the South regionConsistently delivered projects within the targeted timeframe while achieving the required profit margin goals in my leveraged planResponsible for implementing technical strategies, resolving business issues, and developing risk assessment plansAssembled and managed web development teams that design and develop websites, consisting of dynamic pages, profile based personalization, content management, IVR/VRU online integration, call centers, proprietary reporting systems, and hosting cyber centersConducted project and team performance reviews, career management, and negotiated employment contractsPriceline.com, Atlanta, GA 5/1999 6/2000Sr. Project ManagerServed as the liaison between Priceline.coms programmers and the technical contacts external to the company regarding project planning, scope definition, data requirements, interface specifications, total quality management implementation and customer service alliancesImplemented risk management plans through the project phasesCommunicated at executive management level regarding project status, budget, margins, and timelinesWorked with outside programming resources, managed and tracked multiple projects through completionQuality Assurance ManagerResponsible for all activities related to application testing, product certification, installation scripting, and product delivery for all production softwareLead requirements management efforts through application development, testing and launch phasesPublished user cases, test plans, identified the critical success factors and certified the application componentsManaged revisions, upgrades, enhancements and versions through product life-cycleResponsible for analysis of quality problems detected through audits and measurement reportsWORLDSPAN, LP, Atlanta, GA 10/1988 5/1999Sr. Project ManagerManaged one of Microsofts $300M projects (EXPEDIA), from its origination to product implementation and enhancement consultationResponsible for the entire SDLC Scope Definition, Planning, Analysis, Design, ImplementationWorked with the users, developers and stakeholders during the web design effort, ensuring ergonomics were addressed and implementedManaged and responsible for the vigorous testing of CMS integration and access of data was for the Expedia ApplicationMonitored project progress, documented and reported project status to Vice President of International Operations and Vice President of Distributed Product DevelopmentCompiled customer requirements, provided mainframe and product navigational guidanceImplemented and managed customers global products with market penetration in remote locations via international points of saleGenerated project plans and weekly progress reports to client and executive managementBusiness/Systems AnalystWrote and published detailed functional design documents and developed prototypes which defined customers technical requirementsProvided direction and assisted developers with their technical specifications and infrastructure documentsPrepared specifications for programming staff, and coordinated resolutions to technical and functional issuesDeveloped test plans to ensure product reliabilityComputer Skills:Languages, Databases, Platforms: ORACLE9i PL/SQL, C ++, HTML, ASSEMBLER, BASIC, SMARTS, ACCESS DB, SQL DB, Windows NT, UNIX, AS 400, Tandem Auxiliary ProcessorSoftware: ABT Results Management Tool Suite, Project Management Workbench and Repository Manager, Microsoft Project 2000, Visual Source Safe, Microsoft Office Suite, ABC Snap Graphics, Visio, WinRunner Suite, ServicePort/Portera, MS WBS and Chart Pro, Project KickStart, World Vision JD. Edwards, PeopleSoft, Interwoven, Event Monitor, ACT 2000 DB 5.0, Visual Intercept Manager 1.1, SAP, Image Now, CaptureLanguage Skills:English, Spanish, French verbal and writtenItalian - verbalEducational Background:Bachelor of Science in Political Science, Kennesaw State University - Kennesaw, GACertificate Oracle 9iPS/SQLCertificate 7 Habits of Highly Effective PeopleCertificate Mediations: Alternative MethodsPMP Certified Pending Test |
