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Street Address West Walnut Hill Lane Apt.1209Irving, Texas Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo get a job in the help desk field or customer serviceWork ExperienceIT Help Desk technicianProsphere TekBossier City, LouisianaOctober 2019- October 2021Worked for the VA Enterprise Service DeskHelped employees get into their computers onsite and remotely.Helped employees fix computer issuesHelped fix things in Active DirectoryOrder and send equipment to different VAs.Helped remote workers set up their computers and get into their desktop, find apps.Helped with TMS and LinkedInCustomer service representativeTeleperformanceShreveport, LAMay 2013 - March 2017Helped clients with fixing phones and laptops while working for Sprint.Helped clients with health care issues while working for Molina Healthcare.Helped military families with banking issues with AAES.EducationBS computer Networking emphasis in information systems securitySteven Henager CollegeSalt Lake City, UtahAugust 2015 - June 2018AS BusinessLouisiana Technical CollegeShreveport, LAAugust 2006- May 2008 |