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Click here or scroll down to respond to this candidateCandidate's Name PHONE NUMBER AVAILABLE 4097 River Walk Lane Vestavia Hills AL 35216Qualifications and Experience:Sales and Catering - Convention Services - Banquet OperationsSeasoned Professional with extensive experience in Food & Beverage Sales and Operations in the Hospitality Industry. Consistently demonstrated my Solid Selling Skills which resulted in the increase in Revenue. Managed the day-to-day operations through proper scheduling and cross training.11/16/2020 Holiday Inn Hoover Director of Sales Hoover AL 35244Involved in BudgetingMarketing Room Sales Planning during Covid19 and Creative Meeting SalesUpgrading Banquet Menus, Room Rental and Changing Meeting Presentation08/2019 /11/13/20 - Sales Manager - Hilton Garden Inn/Home2 Suites - Birmingham ALAnswered daily RFPs.Handled all SMERF accounts.Updated Catering Menus and Prices.Inside / Outside Sales calls.Introduced myself to my new accounts to keep communication open.Detailed all my events and blocked my rooms02/2019-08/2019 Director of Sales - Holiday Inn Birmingham Airport - Birmingham ALManaged Daily Sales and Operations.Oversaw Sales Manager and Sales Coordinator, worked with Food & BeverageAnswered daily RFPs, Worked closely with Birmingham Convention Bureau.Upgraded the daily catering menus and meeting room rental prices.Worked with Food and Beverage Manager and Staff on timeliness of setting up a meeting room and the proper way of setting up a room.09/2008-10/2018 Banquet Director - Hyatt Regency Birmingham /Wynfrey Hotel - Birmingham ALManage the day-to-day Operations of the Banquet department.Train New Hires on Set-Ups, Servings, Priorities, Equipment Care and Hospitality.Train and Re-train current staff members on problem resolution and ownership.Increased Guest Satisfaction Scores for Banquet Events and Meetings.Purchase and Manage Banquet Supplies within my budgetIncrease Revenue forecast through Upselling of additional services with our guestsScheduling and Payroll were my responsibility, including yearly reviews and much moreConduct Daily Pre-Event Meetings, Weekly Post Events and Monthly Department Meetings to ensure open communications is present.Motivate Banquet Staff Members thru positive reinforcement and celebratory lunches.Time lapse in between 2005-2008; moved out of state for 2 years.04/2005-12/2005 Westin Michigan Avenue Chicago ILAssistant Banquet Manager Independent ContractorIndependent Contractor for Director of Catering and Banquets.Time lapse between jobs: stay at home mom, volunteered at my sons school as a teachers helper, Field Trips and Fund Raisers07/2001 09/2003 Catering & Sales Manager - Ashton Place Willowbrook ILResponsibilities were to sell meeting and social events.Day of events I worked my events as the event planner.Utilized space to its maximum potential for increased sales.12/2000 07/2001 Wyndham Lisle Lisle ILDirector of Banquets:Duties, hire staff, train, scheduling and payrollOversaw events03/1999 12/2000 Sheraton Suites Elk Grove Elk Grove Village ILDirector of Catering:Managed Corporate, Association Groups and SMERF MarketsCustomized menus per guests requests and budgetsCreated menus for weddingsSales calls weekly to generate old and new businessReferences:1.Jeanna McNair PHONE NUMBER AVAILABLE Director of Convention Services2.David Cohen PHONE NUMBER AVAILABLE Independent Business Owner, Chamber of Commerce,3.Tynette Lynch PHONE NUMBER AVAILABLE CEO at Aldrich Gardens4.Susan Wood PHONE NUMBER AVAILABLEEducation: Northwest Indiana University 2 yearsEchols Hotel School Certificate Life Insurance - HelmsBriscoeAdditional hotels from 1983 to 2005: Westin, Holiday City Centre, Inn of Chicago, Sheraton |
