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Click here or scroll down to respond to this candidateSummaryI am an experienced candidate with strength in managing multiple projects simultaneously. I am enthusiastic, well- organized with a strong background in data entry, schedule management and exceptional customer service. I am detail- oriented, reliable, loyal, driven, trustworthy, competent and an easy. I am punctual, I meet deadlines and I work with a high level of attentiveness and adaptability.EducationCandidate's Name
Everest University Pompano Beach, FL11/20133.5ExperienceManagerNarotique Medspa Pembroke Pines, FL05/2021 - PresentDeveloped a system that tracked all in-store customers and exposed new opportunities for customer retention Ensured all customers were greeted with a warm, friendly smile Handled in-line customers in a polite, courteous, and efficient manner Greeted store associates with a friendly smile and helped them with any questions they had Successfully assigned all in-store customers to specific associates Created a system for tracking out-of-stock merchandise, ensuring that all customers were informed of the status of their requested merchandiseDeveloped a system to track customer preferences and recommended products Rerouted customers that took too long to be serviced, giving them the opportunity to be serviced by a different associateServed all in-line customers within a certain time period Served all in-line customers in a timely mannerImproved customer satisfaction and loyalty by creating a survey for in-store customers Tax ReceptionistBetter Income Tax Fort Lauderdale, FL01/2021 - 04/2021Responsible for answering the phone and emails, and take and pass on messages to the appropriate persons. A receptionist in a tax office is also responsible for responding to questions from the general public, and for scheduling appointments for the accountants and others who work there. In addition, many shipment, receive packages,opened and distribute mail.Finance ManagerJM Lexus Margate, FL02/2019 - 04/2020coordinates the financing for customers buying new or used vehicles. The intermediary between the customer and the banks and make sure to maintain positive relationships with both. Preparing paperwork and contracts and make sure Martabelle RemyEMAIL AVAILABLE / PHONE NUMBER AVAILABLE / Sunrise, FLthat deals are effectively closed.Customer Service RepresentativeArise platform Remote01/2016 - 06/2018Handled customer inquiries, answered questions, and resolved problems in a timely manner Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product salesCreated a new customer database by entering customer information into a database Medical Records clerk /Receptionist SchedulerInternal Medicine Associates, LLC Pembroke Pines, FL 08/2015 - 09/2016Responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment. Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders Receptionist /Finance AssistantThe Salvation Army Fort Lauderdale, FL01/2005 - 04/2015Assisted the Director with community center planningImplemented youth educational and recreational activitiesPlanned and executed age-appropriate activitiesAdvised teen leadership mentor groupsMonitored & performed security checks for buildingHandled corresponding mail, email & phoneSort mail for further distributionSorted outgoing mailMaintained meter and mail suppliesImplemented regular upgrades and prom replacement when requiredPlaced service calls for fax machine and postage machineSent Faxes as requested, maintained logs, and advised recipients of Faxes receivedCreated documents, reports, power point, flyers and newslettersProvided assistance to Human ResourcesAssisted Finance Department counting and depositing moneyCreated and distributed a quarterly employee newsletterAssisted within the production of the Sunday Program for worship servicesGreeted & Maintained Volunteer/Visitor log anOffice ManagerSHAIAN HOME-N-CARE AGENY INC. Sunrise, FL01/2004 - 09/2005Responsible for maintaining a clean, well-organized workspace and an atmosphere where employees feel comfortable and motivatedMaintained a track record of excellent customer service, resolved customer issues to satisfaction, and reduced the complaint rate by [x]%Developed and implemented a new cooperative workplace strategy, resulting in [x]% higher employee productivity and moraleTrained [x] new employees in office procedures, job descriptions and job expectations Managed office space, equipment, and [x] employees, including providing for meeting space, central filing, and equipment and computer technologySkillsCommunication skills, Microsoft word, Bilingual, Time management, Documentation review, Microsoft excel, Microsoft excel, Computer literacy, English, Documentation review, Microsoft word, Leadership, Leadership, Microsoft word, English, Documentation review, Physical examinations LanguagesCreole |
