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| | Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYAn accomplished and energetic worker with an outstanding capacity for multitasking. Motivated learner with strong organizational and prioritization abilities. Areas of expertise include organizational leadership, education, and training. Quick learner who can adapt to any situation. SKILLS Communication Leadership Detailed-Oriented Motivational Analytical Customer ServiceWORK HISTORYICQA/SUPPORT, 09/2019 to PresentAMAZON NORTH RANDALL, OH Take inventory of examined merchandise to identify items to be reordered or replenished. Handle damaged products, ensuring customers only get a quality product. Problem-solving (correcting issues with inventory locations and moving damaged items systemically to damaged bins). Training new hires in the process of taking inventory via simple bin counting, cycle counting, and SRC counting.TEACHER, SECONDARY SUBSTITUTE, 07/2015 to 05/2021CLEVELAND METROPOLITAN SCHOOL DISTRICT CLEVELAND, OH Planned and implemented integrated lesson plans to meet national standards. Provided students with classroom management, lesson planning, and activity organization. Maintained students on-task with proactive behavior modification and positive reinforcement strategies. Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results. Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategiesDEPUTY BAILIFF CLERK, 06/2007 to 05/2011CLEVELAND MUNICIPAL COURT CLEVELAND, OH Prioritized records daily to the court case management system. Tracked internal legal documents and verified submittal for court-scheduled hearings. Maintained efficiency and quality administrative support through data entry, court document management, email correspondence, and reception.ADMINISTRATIVE MANAGER/LICENSED AGENT, 09/2002 to 04/2007 RE/MAX FOUR SEASONS REALTY BEDFORD HEIGHTS, OH Prioritized inquiries from agents, staff, and external/internal customers professionally and promptly. Delegated and supervised administrative office assistants. Confirmed and communicated closing dates, location, and documentation due at closing as needed. Audited Active Listings and Reports. Edited and managed Commission Reports. Prioritized special projects and managed schedules for training and development. OFFICE ADMINISTRATOR, 02/1999 to 11/2002FOREST CITY ENTERPRISES - RETAIL LEASING CLEVELAND, OH Coordinated and administer general business office activities. Prepared lease proposals, letters of intent, and rent roll reports. Updated proposals, lease plans, floor plans, and renderings. Assisted in day-to-day operations of the office, assisting tenants, customers, and contractual personnel. Collaborated with leasing director and sales team with special projects. EDUCATIONBachelor of Arts: Cyber Security Management and Policy, Expected in 07/2023 University of Maryland Global Campus - Adelphi, MD Bachelor of Arts: Organizational Leadership, 06/2015 Baldwin Wallace University - Berea, OHAssociate of Arts: Liberal Arts and General Studies, 06/2012 Cuyahoga Community College - Highland Hills, OHCERTIFICATIONS HQT Language Arts/Reading Course, Educational Service Center 12/2018 Teaching Smarter with SMART Boards, Cuyahoga Community College 2/2017 Organizational Development, Baldwin-Wallace University 7/2012 Human Resource Management, Baldwin-Wallace University 5/2011 Leadership, Baldwin-Wallace University 5/2010 |