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Street Address North Meridian st, Apt D4Huntsville, Al Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkillsProblem-solving Teamwork Data EntryMicrosoft Office Task Analysis Ability to Manage Independent WorkflowStrategic Thinking Multitasking Customer-orientedExperienceMay 2022-CurrentPNC Bank, Virtual- Customer Service RepresentativeI guide my customers through the steps of setting up online banking as well as answer any questions related to their account and transactions on their account. I provide them with confidence in knowing their accounts are safe and secure with our company as well as giving them knowledge on any products or services that we provide.January 2021- May 2022Redstone Federal Credit Union, Huntsville, Al - Member Connect RepresentativeI was responsible for assisting customers with inquiries involving their personal banking accounts, providing exceptional customer service, processing transactions, and other general office duties such as copying, filing,faxing, and notating customer accounts.December 2013-November2020Cheddars, Huntsville, Al - ServerI provided customers with a quality dining experience while remaining pleasant and attentive to the customers' needs. As well as assisted with incoming and outgoing shipment and inventory control assignments.January 2011-January 2013Direct TV, Huntsville, AL- Customer Service RepresentativeI was in charge of taking inbound calls from customers and assisting them with any account inquiries as well as setting up accounts for new customers. I also helped customers with bill pay and upgrading accounts, while keeping personal metric and the company integrity in mind.EducationCalhoun Community College-Huntsville, Al-Associate in Social Science -May2018Liberty University-BS- Business Administration: human Resource Management-Expected graduation May 2024ReferencesAvailable upon request |