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Click here or scroll down to respond to this candidateCandidate's Name
Murfreesboro, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFriendly and enthusiastic Customer Pro with Street Address years of specialization in Customer Service. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Authorized to work in the US for any employerWork ExperienceScreen Printer / Book Keeper/ HRArt Images - Murfreesboro, TNAugust 2005 to PresentAnything and everything. I work with my husband. I have learned to screen print. I take care of billing, ordering stock, shipping, cleaning, maintenance, HR, computer work, etc OperatorEnvision AESC UK Ltd - Smyrna, TNJuly 2018 to August 2019Ability to load Anode and Cathode Electrode material along with Separator and Laminate material throughout a shift of 10 to 12 hours each day keeping up with production. Completed minor maintenance on the 4 individual sections to keep it running throughout the day. Fault recovery was another aspect of the job not only recovering basic faults such as material jams but more advanced faults such as the machine being out of step. In charge of the quality of the parts I produced from pulling samples at the beginning of the shift to make sure they were good to keeping a watch through out my shift on the parts to make sure I was still in spec. Training new operators per the SOS method.Customer Care ProVerizon Wireless - Murfreesboro, TNMay 2011 to June 2018Handled High Value Customer calls, servicing billing questions, collections, upgrades, troubleshooting, and outbound campaigns. Take disconnect calls working with loyalty tools to offer options to save our customers. Mentor new and current peers to fuel success for overall success of the company. Ensured that network and device experience meets brand exceptions and leads to customer loyalty. Senior Leasing AgentMid-America Management Corporation - Cleveland, OH November 2000 to August 2010Presented monthly marketing reports to managers, and corporate personnel. Corresponded with managers and corporate personnel regularly; concerning the property and problems with residents. Supervised and implemented cost control projects. Organized and implemented advertising promotions. Company required thirty percent closing ratio, maintained fifty to seventy percent on a weekly basis. Developed and implemented activities for residents several times a year. District Relief ManagerWaffle House - Nashville, TNJanuary 2000 to December 2003Streamlined and implemented new ways to deliver food. Worked to make scheduling more proficient and easier for employees, and managers. Relieved managers on a rotating basis to cover their days off. EducationBachelor of Science in Criminal JusticeMiddle Tennessee State University - Murfreesboro, TN August 2010Skills Complex Problem Solving Coordination Critical Thinking Judgment and Decision Making Administration and Management Time Management Systems Evaluation Systems Analysis Negotiation Customer and Personal Service Sales and Marketing Management of Material Resources Learning Strategies Service Orientation Public Safety and Security Education and Training Computers and Electronics Communications and Media Clerical Production and Processing Operation Monitoring Troubleshooting Equipment Maintenance Telecommunications Machine Operator Communications Excel Microsoft Excel Forklift Inventory Receptionist Property Leasing Project Implementation Business Analysis Customer service Manufacturing Customer relationship management Call center Screen printing Business requirements Data warehouse Computer networkingAssessmentsAttention to Detail FamiliarFebruary 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: FamiliarActive Listening Highly ProficientMay 2020Actively listening and appropriately responding in conversations Full results: Highly ProficientCognitive Ability ProficientMarch 2020Combining pieces of information to form general rules or conclusions. Full results: ProficientProblem Solving ExpertMay 2020Measures a candidate's ability to analyze relevant information when solving problems Full results: ExpertData Entry ProficientMay 2020Entering data quickly and accuratelyFull results: ProficientCustomer Focus & Orientation Highly ProficientMarch 2020Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
