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Click here or scroll down to respond to this candidateCandidate's Name
Seeking full time employmentLubbock, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEVery versed in the medical field, clerical field and call centers.#readytoworkWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeState Farm Mutal Funds - Richardson, TXJune 2018 to September 2019Call center specialist. Help agents with mutual funds, trades, IRA's, SEP, SIMPLE. Assist with techincal problems as well.Claims SpecialistATP2 - Waco, TXJanuary 2014 to May 2018ResponsibilitiesVerify claims, process and pay claims for veterans, heavy data entry Administrative AssistantProvidence Clinic Billing - Waco, TXMarch 2013 to November 2014ResponsibilitiesWork A/R, post charges, payments adjustments and appeals. Coding and Collections AccomplishmentsBringing a positive attitude each daySkills Usedcomputer, coding manual, telephone and customer service skills. Customer service skills Asst. Office ManagerTexas ROI - Waco, TXJanuary 2009 to February 2012Responsibilitiesprocess requests for medical records, post payments, compile records, make sure all are complete. Bill for records and account follow-up. Make sure all requests are HIPPA compliant. AccomplishmentsCollecting many outstanding debts, learned the process of how to prepare a correct and accurate record. How to get along with many different people and attitudes. Skills Usedcomputer, word, excelBilling and Collections SupervisorHillcrest Physician serivces - Waco, TXMarch 2004 to April 2007ResponsibilitiesBilling and collections for insurance claims, ICD and CPT coding - HIPPA procedures. AccomplishmentsLearning how to speak to insurance companies asking to reprocess/reconsider claims. Obtaining auth for services. How to speak to patients that dont understand their bill Skills Usedcustomer service, billing, phone and fax requests, HIPPA compliance and how to speak to patients in a manner in which they could understandCoding/billing/collectionsAdvanced Medical Services - Fort Worth, TXJuly 1995 to May 2000Billing, coding, collections for family medicine, pedi pathology, surgery, radiology claims Teller/data processorFirst National Bank - Levelland, TXJuly 1977 to November 1988Teller, bookkeeping, data processingEducationHigh School Diploma in GeneralLevelland High School - Levelland, TX1973 to 1976Skills ICD-9 and icd 10 coding rcperience (6 years) Receptionist (6 years) Data Entry (10+ years) Insurance Verification (4 years) Records Management (4 years) Medical Billing (4 years) Microsoft office (6 years) Excel (2 years) Call Center CSR Customer Care Customer Service 10 Key Calculator Administrative Experience Bilingual Medical Collection Negotiation CPT Coding Medical Coding Medical Records EMR Systems ICD Coding CPT Coding Medical Coding Medical Records EMR Systems ICD Coding Transcription Medical Office Experience HIPAA Accounts Receivable Anatomy Knowledge Accounts Receivable Anatomy Knowledge HIPAA Medical Receptionist Medical Scheduling Medical TerminologyCertifications and LicensesDriver's licenseAssessmentsMedical Billing Highly ProficientSeptember 2019Understanding the procedures and forms used for medical billing. Full results: Highly ProficientReceptionist ProficientJanuary 2020Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: ProficientMedical Receptionist Skills ProficientJanuary 2020Managing physician schedules and maintaining accurate patient records Full results: ProficientElectronic Medical Records: Best Practices Proficient December 2019Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: ProficientConscientiousness Highly ProficientSeptember 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly ProficientCustomer Focus & Orientation ProficientOctober 2019Measures a candidate's ability to respond to customer situations with sensitivity. Full results: ProficientComposing & Sorting Email ProficientMay 2019Measures a candidates ability to effectively compose and organize email messages. Full results: ProficientVerbal Communication ProficientApril 2019Measures a candidate's ability to effectively convey information when speaking. Full results: ProficientCustomer Focus & Orientation Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientPersonality: Hard-Working ExpertApril 2019Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.Full results: ExpertIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
