Candidate Information Name Available: Register for Free Title Customer Service Coordinator Target Location US-KS-Lane Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
Street Address  3rd STREETLANE, KS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDecember Street Address  - MarelSpare Parts Coordinator Lenexa KSProcess Customer POs verbal & emailCustomer Service verbal & emailVerifying InventoryWorking with all interoffice departments cooridating orders for customersSetup HOT SHOTs for customersProblem resolutionWorking Shipping & Receiving thru customer issuesRMA'sInventory -advising when certain level of parts are not being maintainedQuanlity ControlMarch 2019-December 2020 CAV AerospaceAdmin Asst-Repairs Gardner KS Inbound equipmentPurchase PartsCustomer ServiceStock OrderingInbound Customer Equipment / Warranty /RMA / Transfer Orders /POsSetup Repair of Customer EquipmentProblem resolutionShipping & ReceivingRMA'sInventoryQuanlity ControlTransfer Order with HQ in UKApril 2017-March 2019 ExamineticsEquipment Specialist/Coordinator Gardner KS locationInbound equipmentPurchase PartsCustomer ServiceStock OrderingTest Medical EquipmentRepair as needed Medical EqipmentProblem resolutionShipping & ReceivingRMA'sInventoryQuanlity ControlSeptember 2016-April 2017 Convergys (Quickbooks/Intuit)Techincal Advisor/Help desk 2 Tech Olathe, KSCall CenterCustomer ServiceAssisting customer with any & all questions/problem with their softwareTroubleshooting Shared Screen with CustomerDealing with Customers personal finical dataProblem resolutionAddressing problems and moving them up the chain to the engineersAddressing software issues with the engineers of the softwareInforming/communicating with internal and external help centers of known issues and status of those issues as per the software engineersFeburary 2014-August 2016 Swift TransportationParts Manager 9000 Woodend Road, Edwardsville, KS 66111Parts ManagerCustomer ServiceStock OrderingProcessing A/PBilling (shop, customer)Problem resolutionPurchasingShipping & ReceivingRMA'sCore ReturnsParts CounterInventoryApril 2007-February 2013 Dodson International Parts, Inc.Repair Manager/Executive Asst . 2155 Vermont Road, Rantoul, KS 66079Repair ManagerCustomer ServiceProblem Resolution -all levels international & with customers & vendorsSales & Executive Sales AssistPurchasingAccounts Receivable & Accounts PayableReceptionist -11 lines Meridian Telephone system, assist walk in customers, email rfqInventoryParts pullerMarket Research (vendor & customer)Internal Office Software & Telephone supportActing as backup for all Sales staff & Sales assistantsCoordinate with mechanics for parts removal of parts still on a/cCoordinate pick up and/or delivery of equipment from vendors, repair stations, customers, & DIPI personnel  Int'l & USAResearching for additional new vendors  purchasing and repairs stationsFinding current market value on aircraft & aircraft parts(overhauled, serviceable & as removed)Primary internal contact for DIPI staff at the other locations - 4 USA & 1 South Africa for all business.Primary internal contact for all sub-contracted staff, customers & suppliers-after freshly acquired a/c purchased.Assist & coordinate with getting aircraft ready for aircraft purchased - ferry flight a/c back or teardown at location.Finding current cost to have aircraft parts taggedCommunicating with all levels & all departments within office, customers & vendors- with status of equipment, repairs, purchases & salesSolely responsible for tracking and inbounding customer core returnsSolely responsible for bill backs on exchange ordersResearch & development of interoffice proceduresTraining of all employees on Parts Vision SoftwareComputer/telephone software supportOctober 2005-April 2007 FerrellGas, Inc.Customer Care Specialist 103 S. Main, Ottawa, KS 66067Customer orders-direct key entry for Call CenterCustomer Complaint DepartmentBillingExplanation of different services available to customer for their areaSales & Price NegationExplanation of customer billing and options availableEmergency Dispatch of callsCustomer Complaint Phone award for most resolved customer issuesComplaint Resolution between customer, employee personnel and location facility1997-2003Sales & Service Coordinator Mid America Peripheral Support, Inc. (MAPS)Office Manger/Sales & Service Coordinator 9104 Bond, Overland Park, KS 66214Customer Satisfaction & Quality AssuranceReceptionistDispatcherAccounting (A/P & A/R)Shipping & ReceivingInventory ControlOrder & Movement CoordinatorSales & Service Coordinator1993-1997 Computer Consultants IncorporatedSales & Service Coordinator 2000 Merriam Lane, Kansas City, KS 66106Order & Movement CoordinatorReceptionist & DispatcherCustomer Satisfaction & Quality AssuranceAccounting (A/P & A/R)Shipping & ReceivingInventory ControlOrder & Movement CoordinatorSales & Service CoordinatorRecondition Manger & Warehouse MangerMainframe & PC Service ManagerI am a highly motivated, outgoing, upbeat, organized and responsible individual, with a get it done attitude.Nothing is to small or to large that WE, as a team, can not handle.