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Click here or scroll down to respond to this candidateCandidate's Name
Sioux City, IA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEDedicated work ethics, providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.Hardworking and reliable with strong communication abilities. Highly organized, proactive and punctual with team-oriented mentality.Equipment managementInventory trackingAccountability understandingGood work ethicConflict resolutionComputer skillsMicrosoft OfficeSupervision & leadershipCommunicationCritical thinkingTeambuildingRespiratory equipment trainingPatient relationsCollecting specimensQuick problem solverMedical terminology knowledgeCharting expertiseQuality assurance controlsInbound and Outbound CallingVerbal CommunicationShipping and receiving understandingCustomer relationsConflict mediationAdolescent DevelopmentPeer CounselingMental health supportSuicide risk assessmentsCrisis Intervention TechniquesHIPAATreatment planningCounselingClinical ExperiencePsychologyExceptional problem solver05/2022 to CurrentSEABOARD FOODSSioux City, IAMaintenance Supply ClerkReplaced worn and damaged parts to keep maintenance equipment fully functional. Completed assignments on-time and under budget.Developed process improvements to increase reliability and equipment performance. 11/2021 to CurrentFEDEX:GROUNDSioux City, IAMail HandlerSorted and placed materials or items on racks, shelves or bins for transport to recipient or destination. Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes. Trained newly hired personnel on mailroom equipment, postal procedures and customer service techniques.04/2021 to 04/2022MENARDSSioux City, IACustomer Service AssociateDelivered fast, friendly and knowledgeable service for routine questions and service complaints. Educated customers on special pricing opportunities and company offerings. Performed needs analysis and presented options based on findings to help customers make decisions. 05/2021 to 11/2021HELPING HANDS NURSING SOLUTIONSSioux City, IACertified Nursing AssistantFacilitated activities of daily living, personal hygiene management, feeding and ambulation. Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate. Exhibited compassionate care and communication regarding issues surrounding death and dying. 10/2020 to 01/2021RETAIL REBELSioux City, IAAssistant ManagerSUMMARYSKILLSEXPERIENCEDelegated daily tasks to team members to optimize group productivity. Worked closely with customers to understand needs and resolve diverse issues. Maintained current understanding of company offerings to better serve customers and team members. 03/2012 to 06/2016TRISTATE NURSINGSioux City, IACertified Nursing AssistantLooked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.Supported non-ambulatory residents in range of motion exercises. Documented activities and recorded information in EMR system. 05/2005 to 03/2009INTERBAKE FOODSNorth Sioux City, SDProduction WorkerWorked at fast and steady pace to meet production goals. Wrapped items, placed in boxes and added proper labeling to prepare for shipment. Assembled components into finished product and performed quality inspection to clear for shipment. 12/2003 to 03/2005BOYS AND GIRLS HOMESioux City, IACounselorMonitored behavior in individual and group sessions and intervened when necessary. Worked with interdisciplinary team to develop individualized treatment interventions. Documented patient progress through counseling and interaction. 02/2003 to 03/2004OPPORTUNITIES UNLIMITEDSioux City, IACounselorProvided individual and group counseling to guide clients in areas of social and emotional needs. Helped clients find solutions by teaching appropriate intervention techniques. Documented patient progress through counseling and interaction. 01/2001 to 01/2003GORDON RECOVERY CENTER/ WOMEN AND CHILDRENSioux City, IACounselorMonitored behavior in individual and group sessions and intervened when necessary. Evaluated patients to determine need for transfer to specialized inpatient mental health facilities. Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety and physical or substance abuse. BACHELOR OF SCIENCE: PSYCHOLOGY 12/2019Grand Canyon University, Phoenix, AZPerfect AttendanceGPA 3.2Honor RollDean's List HonoreeSOME COLLEGE (NO DEGREE): NURSINGWestern Iowa Tech Community College, Sioux City, IA Honor RollGPA 3.2Perfect AttendanceMember, Alumni AssociationHonor RollPerfect AttendanceCertified MentorMotivation SpeakerEDUCATION AND TRAININGACTIVITIES AND HONORS |
