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Seeking to utilize my current experience for a career change.Denver, CO 80022EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceUnarmed Security GuardTCIS - Denver, COJanuary 2023 to April 2023Unarmed security. Responsible for hourly perimeter checks and filling out nightly incident reports. Covid response teamMako Medical Laboratories - Denver, COJanuary 2022 to December 2022Data entry, covid testing.ConciergeStratton Amenities - Denver, COMarch 2021 to August 2021Concierge greeting residents, screening guests, distributing mail . ServerBreakfast king - Denver, COMarch 2015 to March 2020Server/ menu knowledge customer retention. Customer complaint resolution. Server/Cashier/HostessSapp Brothers - March 2015 to December 2016ResponsibilitiesCust. retention, inventory control, daily balancing of drawers, product Knowledge. AccomplishmentsEstablished many repeat customers, implemented more efficient daily procedures. Server/BartenderCentury Casino - Central City, COJanuary 2012 to February 2015ResponsibilitiesTake and deliver food orders, maintain knowledge of daily specials/promotions. Hostess, expo. Give correct change, balance daily drawer. Minor cleaning, sidework. AccomplishmentsGot to know a lot of the regulars (whom I'm still friends with) . Was given two raises and maintained perfect attendance.Skills UsedAloha, micros, customer service.ServerDenver Diner - Denver, COMarch 2008 to January 2012ResponsibilitiesServe food, hostess, cashier, expo, sidework. High volume breakfast shift. Skills UsedCustomer service Took food and drink ordersServer/BartenderFitzgeralds Casino - Black Hawk, COFebruary 2005 to March 2008ResponsibilitiesServer, maintain knowledge of daily specials and promotions. New hire trainor, Maintain bank, bartend, hostess, set stations, work overtime during giveaways. Customer retention. Skills UsedAloha Micros Customer serviceEducationAssociate in Criminal justiceSkills Cash Handling (10+ years), Communications (10+ years) Aloha POS Banquet Experience Bartending Host/Hostess Micros POS POS Restaurant Management Serving Experience Upselling Culinary Experience Restaurant Experience Inventory Control Guest Services Food Safety Customer service Computer literacy Multi-line phone systems Phone etiquette Cash handlingCertifications and LicensesFood Handler Certification |