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SummaryDiligent Correctional Officer employs various management styles to supervise inmate activity. Persuasive leadership qualities generate respect and compliance from problematic residents. Detailed supervision during day-to-day prisoner interactions.Dutiful Correctional Officer with 6 years of experience supervising inmate interactions for safety and compliance. Brings moral code and crisis-management techniques to maintain productive environment for rehabilitation. Focuses on individual security within all interactions with inmates and staff.Approachable Corrections Officer focuses primarily on maintaining peace, security and safety. Oversaw congested corrections centers and prison systems over more than 6 years to maintain peaceful environment. Compassionate approach to overseeing inmate visits, telephone calls, work and dining.SkillsManagementTrainingCash HandlingTime ManagementData EntryCPRCashierComputer SkillsExcelAssessmentsSecurity Guard Skills  ProficientJanuary 2020Assessing risks, enforcing security standards, and handling complaints.Full results: https://share.indeedassessments.com/share_assignment/zjxf45-gtnhy1zlzSchedules, stock, customer's services, unload trucks, and supervisionCash HandlingCashierComCPRData EntryExcelSupervisionSupervisorTime ManagementFirst aid and CPR certifiedEthical standards of conductInmate rightsCrisis Prevention Intervention (CPI)Armory and key controlOccupational hazards and safety precautionsTrained in defensive tacticsFile and record maintenanceState and federal laws knowledgeVisitation guidelines understandingExcellent problem solverRestraint techniquesStrategic planning and organizationEvidence preservationCrisis managementNon-violent interventionSafetyMentorshipObservationNegotiationCriminal JusticeCCTV monitoringProduct KnowledgeExperienceMacon State Prison Macon, GACorrections Officer04/2015 - CurrentSupervisor in the kitche, and now the lock down units.When Fred's closed down they made me the active manager.Rose's Express Americus, GAAssistant Manager12/2014 - 07/2019Planned and prepared workflow schedules, delegating tasks for 13-member team.Stock and make sure I keep the store clean at all times.Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.Delegated daily tasks to team members to optimize group productivity.Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.Collaborated with store manager to develop strategies for achieving sales and profit goals.Enforced company policies and procedures to strengthen operational standards across departments.Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.Managed personnel scheduling, facilitating adequate coverage to meet demand.Oversaw team development according to industry service standards to further customer loyalty.Drove operational efficiency, building customer rapport to foster loyalty and increase sales.Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.Assisted management in evaluating employee performance and cultivating improvement initiatives.Planned and prepared workflow schedules, delegating tasks for 13-member team.Assisted management in evaluating employee performance and cultivating improvement initiatives.Enhanced sales by implementing merchandising and promotional improvements.Organized schedules, workflows and shift coverage to meet expected business demands.Supported sales management initiatives to optimize business development.Planned and prepared workflow schedules, delegating tasks for 9-member team.Reviewed sales reports to enhance sales performance and improve inventory management accuracy.Fred's Discount Store Americus, GAAssistant Manager10/2008 - 12/2014Conference calls.Unload trucks.Stock person and most of all customers service.Planned and prepared workflow schedules, delegating tasks for 10-member team.Reviewed sales reports to enhance sales performance and improve inventory management accuracy.Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.Delegated daily tasks to team members to optimize group productivity.Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.Collaborated with store manager to develop strategies for achieving sales and profit goals.Enforced company policies and procedures to strengthen operational standards across departments.Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.Managed personnel scheduling, facilitating adequate coverage to meet demand.Oversaw team development according to industry service standards to further customer loyalty.Drove operational efficiency, building customer rapport to foster loyalty and increase sales.Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.Assisted management in evaluating employee performance and cultivating improvement initiatives.Enhanced sales by implementing merchandising and promotional improvements.Organized schedules, workflows and shift coverage to meet expected business demands.Supported sales management initiatives to optimize business development.Completed inventory audits to identify losses and project demand.Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.Analyzed monthly sales and performance reports to support operational planning and strategic decision making.Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.Education and TrainingSouth Georgia Technical College Americus, GAAssociates in Criminal Justice07/2011