Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-IN-Indianapolis Email Available with paid plan Phone Available with paid plan

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Candidate's Name
Indianapolis, INPHONE NUMBER AVAILABLE EMAIL AVAILABLEAmeritech Yellow Pages/SBC/AT Facilities Specialist - Indianapolis, INSr. Specialist Street Address -2022Managed clerks.Planned and executed department meetings and team buildings.Reserved numbers for clerks.Processed and orders.Kept open communication with sales department to handle items when escalated.Processed requests and kept track of items via electronic forms.Checked various mailboxes and completed other task for upper management during my work shift.Ameritech Yellow Pages/SBC/AT Unbundling Department - Indianapolis, INSpecialist 2005-2010Supporting customer retention by helping to provide better packages to residential customers.Responding to customer inquiries via phone and email.Provide executive support to Unbundling Team.Managed team meetings. Attendees, Agendas, and follow-up items.Ameritech Yellow Pages/SBC/ATT Business Department - Greenwood, INSpecialist 1999-2005Handle customer complaints/concernsAnswered and returned a heavy phone call volume from current residential customersHandled billing and sales discrepanciesAmeritech Yellow Pages/SBC/ATT, Art Department Greenwood, INSr. Administrative Assistant 1994-1999Work closely with artists, graphic designers, and concept artists to organize and distribute artwork for ad campaigns.Assisted Visual Effects in organizing and running pre-vis presentations.Provided clerical support such as answering phones, emails and returning messages.Ameritech Yellow Pages/SBC/ATT Answering Point- Indianapolis INAssistant 1991-1994Answering incoming calls for sales departmentAdvertisement material assemblyRetaining and getting new clienteleSkillsSales expertiseComplaint resolutionWork History MultitaskingTeam PlayerCustomer ServiceActive listenerAdaptabilityComputer skills- Outlook, Microsoft Teams, SharePoint, Microsoft OfficeMultitaskingProduct knowledgeOrganizational skillsAwardsSales Excellence Award for the 2004 Fiscal year