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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE (H) PHONE NUMBER AVAILABLE (C) PHONE NUMBER AVAILABLEAttributesFifteen years experience in account management, strong customer service and sales skills within the.opefatitins of multi-billion dollarcompanies. Strong closing skills with the ability to cultivate and penetrate new territory bringing in new accounts and growingexisting accounts through building special relationships with customers. Strong organizational skills, timmanagement, multi-taskingand attention to detail. Meet and exceed individual/company goals and projections with strong analytical abilities.Working knowledge of the following computer systems;PRISM US Verify * LexisNexis Kenexa * JobStackComputer SkillsMS Word Excel * PowerPoint Outlook InternetProfessional ExperiencePeople Ready, Cocoa, FL 2005 PresentCustomer Service RepresentativeRecruitment & Sales:> Work with customers to identify staffing needs and requirements,Application process Answer phones and schedule interviews, Insure candidates completed the online application,completion of all on boarding documents, and verify forms of identification.Interview prospective candidates to determine their skills, experience, knowledge, and personality for variety of openpositions.Responsible for maintaining accurate candidate information in PRISM, US Verify,checks. Created and implemented a check list to insure all proper steps were compland entered information for backgronndete.Worked with candidates to problem solve technical issues r>>>> egarding testing and onboarding software. Proven ability to generate new business from direct sales, cold calls and networking.> Built lasting relationships with all new and old customers to generate new business through word of mouthEmployee Relations:> Work with customer to identify and solve employee performance issues. Counseled associates on various topics includinig job performance, attendance, attitude, behavior and other employeerelated matters Work with Branch Manager regarding disciplinary actions and processes ensuring they are fair and consistent.> Provide feedback on issues and possible PIP solutions (Perfo:}rmance Improvement Plans) for employees that are not meetingexpectations. sf Kept open communication with Branch personnel to ensure suitable conclusions are met pertaining to customer needs arebeing fulfilled.Safety: ->Conduct safety training, and other safety materials to ensure the site is in compliance with OSHA regulations, Conduct monthly safety meetings in order to provide the branch with a consistent training program. Record OSHA recordable and maintain posting requirements.> Work with employees to continue to focus on safety and addressing safe practices> Perform all phases of Workers CompAdditional Employment History2004 2005ACCB Associated Credit & Collections Bureau, Rockledge, FLAccount Representative / Medical collections for local hospitals and health clinics2003 2004 Cingular Wireless, Merritt Island, FLSales Consultant / Direct sales of wireless phones and features2001 2003 PCNA Communications Corp., Deland, FLSales Representative / Generated new1998 2001business in an advertising environment.CAN Commercial Insurance, Maitland, FLAccount Service Representative / Processed insurance policies and claims to include; GL,P&C, Auto and WC1996 1998 Ikon Office Solutions, Inc., Orlando, FLAccount Manager & Sales / Retentionto collections on accounts1993 1996 News Journal, (Pe3nnySaver Shopper), Volusia County, FLAdvertising Sales Consultant / Generate:collectionsof existing accounts, while canvassing for new accounts in additiond new business from direct sales as well as servicing and |
