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Title Va Hospital Customer Support
Target Location US-FL-Miami
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EMAIL AVAILABLEPHONE NUMBER AVAILABLEOverview:Leadership: Provides guidance on recruitment and career pathing for analytics resources. Balances team resourcing and talent management. Assists direct reports with ongoing prioritization and resource allocation to ensure that the crucial business initiatives are delivered. Creates and fosters career development and growth paths for team members in alignment with company and personal objectives.Vision: The ability to seamlessly toggle between the strategic and the tactical and effectively to build organizational partnerships and networks. Ability to develop vision, strategic direction, technical roadmap, enterprise architecture blueprint, product roadmap as well as tactical priorities, overall processes, procedures, and exceptional operation practices with the product management team. Excellent communication skills with ability to articulate vision, influence others, and gain alignment.Expects Results: Consistently drives high standards for the team, and the organization to accomplish established goals. Identifies the peer groups who should be participating to ensure consistency and success. Driven to over-achieve, strong results orientation, displays confidence in making tough calls and maintains a strong sense of urgency to get things done. Mentor and coach subordinate management staff to both improve overall department performance and for succession planning. Consistently delivers high quality business value on time and within budgetCommunicates and Influences: Clearly communicates information and ideas to individuals and teams in an articulate, focused, and compelling way. Proves the feasibility of proposals through lab work including custom development proofs of concept and mock-ups. Willing to offer intellectual mindshare. Partners closely with Technology and Business Units to drive adoption, as well as provide direct analytical support where needed.Analytical and Instinctual: Proves the feasibility of proposals through research and prototyping including custom development proofs of concept and mock-ups. Compares information from multiple sources to identify core issues. Uses data to make decisions but also understands that instinct plays a part in innovating. Always uses good common sense. Listens effectively and be able to articulate architecture proposals with process algorithms relevant to the audience.Possesses Business Acumen: Understanding of cutting edge technologies and legacy systems, enterprise architectures, various business processes and large scale system operations with the ability to draw from personal experience to make recommendations. Guides others through changing processes that may be needed due to introduction of new technology or direction.Builds and Maintains High Performing Teams: Attracts, develops, engages and retains talented team members by creating an environment where people can realize their full potential. Is ego-free. Acknowledges the work of others first. Actively promotes teamwork and inclusion to ensure that all views are heard, and requirements are accounted forEducation:M.S.E.E. Florida International University, Miami, FloridaB.S.E.E. Fuzhou University, Fujian, PR ChinaTechnical Summary:10+ years of experience on the large, multi-tasking team management and collaboration of cross functional teams to practice software engineering and architect complex system integrations such as Agile/Scrum/Kanban methodology and OOD approach. Strong affinity to business processes and demonstrable impact to a companys performance with software based solutions15+ years of large scale, distributed, comprehensive and high-performance real time enterprise full SDLC developments, process automation, feature enhancements, system integration and maintenance experience in various business domains, such as, financial services, travel systems, health care service systems (VA hospital management system, multi clinic projects and outpatient management system), mobile applications, E-commerce applications, telecommunication system, et al.20+ years of leading new technology evaluation, enterprise solution architecture to build high quality scalable system infrastructure on system migration and integration under different hardware platforms such as Mainframe, Unix (Solaris, HP, AIX), Intel base systems (Linux, and MS Windows), .Net Core/Framework, and mobile system services (Android/iOS, Swift, Object-C, Kotlin and J2ME including mobile device kernel, apps and backend process)Demonstrated proficiency in implementation of high performance, high availability and high scalability on cloud-based infrastructures (AWS/Azure/GCP), DevOps CI/CD automation and mobile devices technologiesProven experience of website management using various technologies to increase website performance and visibility i.e., Rule Engine, Search Engine Optimization (SEO) and Search Engine Results (SERP). Experience of using editorial skills across a variety of media platforms (i.e Choozle, and Google AdWords (PPC)) to effectively engage diverse audiences. Familiar with Photoshop, Illustrator, and DreamweaverThorough understanding of cutting-edge the development technologies of front end, middleware and back end such as Spring Framework, Spring MVC REST, Spring Boot, MS MVC, Big Data/Analytics, AI, SaaS, JSP and ASP.Net, Web services, RESTful APIs, Microservices, messaging services, data models, DevOps, CI/CD, Rational Unified Process (RUP), Agile methodology and Scrum practices, Rapid Application Design (RAD), ORM, Design patterns, Hadoop, Spark, Scala, Hive, Sqoop, Hive, Impala, UML, OO design, network protocols (TCP/IP, UDP, SNMP, Telnet, HTTP, FTP, NetBEUI and SMPP), network security such as Firewalls, IPS, DLP; and version control tools such as Jira, Confluence, Git, SVN, CVS, and IBM Rational ClearCaseDemonstrated software engineering and product development in various programming environments and development platforms such as Big data, AI, ML, Core Java, J2EE development (JSP/EJB/JMS/Web Service/Struts/Spring), Kafka, Spark, VC/ C/C++/C#, VB.Net, Scala, ASP.NET(.Net Core/Framework), kbone, JQuery, Bootstrap, HTML/CSS, JavaScript, Perl, REACT, Angular, Node.js and AJAX, Python, Hibernate, structured and unstructured data model, ETL, Oracle, SQL server, Enterprise data model, mongoDB and mySQL, IIS, Tomcat, JBoss, Weblogic and Websphere. Fully understand framework and tools: JUnit, Selenium, JProfiler, AppDynamics, DynaTrace, Splunk, Crucible, Jenkins, Bamboo, Cruise Control, Sonar, Source MonitorExperience in managing the enterprise architecture efforts of multiple teams with various Enterprise Architecture Tools: SparX, Hopex, Rational Rose, iServer and Erwin EvolveExpertise in internal and outsourced software developments, system integrations and deployments including large scale healthcare system, Financial banking services, Tele-Com, ERP, E-commerce, and high-performance real time systemsSolid command of enterprise IT system strategic planning, complex system implementation, and existing system integrationStrong experience presenting proposals and recommendations to executives, senior developers, and entire development team in selecting and implementing architecture decisionsDesigning, documenting, and writing deliverable plans for enterprise system development, and excellent problem-solving skillsAn advanced understanding of a common platform to support multi-applications and interface to various external systemsOutstanding organizational skill and teamwork, verbal, and written communications skillsStrong work ethic, self-motivation and team player, willingness to work in a demanding and challenging environmentProfessional Experience:Citigroup, Data Globe Development (remote) Dec 2021 - Dec 2022Application Development Supervisory (Consultant)Worked with team members to maintain Citi Data Globe data ingestion operations, resolved technical issues and meteored junior developers to improve development skills such as coding and testing.Managing the developments project plans for system migration projectsGuides the performance improvements through changing processes and architectures that may be needed due to introduction of new technology or direction.Leading the development activities within an agile environment.Oversee day-to-day development activities, coordination between teams, and execution deliveryEstablish product development team structure, develop the programming procedures and and set code review standardsCoaching subordinate staffs to improve the quality of products, overall department performance and for succession planningApex/Dynamis Nov 2020  Nov 2021Sr. Technical Solution Consultant - Director (remote)Managed and executed development project plans and delivery commitmentsManaged the day-to-day activities of the DevOps team on Azure platform within an agile environmentEstablish Product Development team structure & leading development teamsArchitected and designed a Cloud ready Emergence Incident Management for global customers on Azure cloud with React/Javascript/.Net Core/.Net Framework/microservice/docker/KubernetesIntegrated TAK Geospatial system with the emergence management package providing the real time team member location and alert messages for National Guard excise (.Net C# client/Java Server hosted on Azure Cloud).Monitor the development teams for feature enhancement of the existing .Net Framework web based application in .Net Core/C#/Node.js/Angular/React/Vue/Typescript/Python/Openlayers/SQL server/Oracle/Postgres.Hewlett Packard Enterprise Sep 2019  Nov 2020Principal Enterprise Architect - Remote Consultant DirectorRecruited, mentored, coached and managed a large architecture consultant team for airline IT infrastructure strategy plan aligning system integration requirements with appropriate solution to meet customers long term goalsManaged the development of enterprise architecture blueprint and solution for the migration of disturbed enterprise services to microservices for international travel booking process to the virtualized cloud environments in hybrid private cloud and public cloud (AWS, Azure and GCP).Managed rolling out AWS DevOps pipeline development integrating web services and micro services in solution incorporating`with EC2, S3, DynamoDB, IAM, KMS, CloudWatch, Elasticsearch, Lambda, API Gateway, ECR, ECS, Lex etc to support CI/CD for various deployments such as: Android/iOS, .Net Core/Framework, Spring Boot, Microservices, Spark, VC/C/C++, Java 1.8, Python, JavaScript, jQuery, and Oracle (PL/SQL), Kafka as SaaS and PaaS.Provide technical training to the airline cloud based IT system development and operation teams of various airlines globallyLed architecture team working with the revenue management teams to design and plan the development of big data analysis and AI for dynamic fare using Hadoop, Spark, Scala, Hive, Sqoop, Hive, Impala, and merchandising bundle process.Farelogix, Miami, Florida Jun 2013  Aug 2019Director - Lead Application Dev. S&PHave built a high performance airfare search engine development team up to 20+ developers, complete management responsibilities to include performance management, hiring, and coaching of staff. Planned, organized, and controlled multiple responsibilities to achieve various project objectives.Managed and design Azure DevOps CI/CD automation process cross the organization of a disturbed high-performance real time pricing engine including a series of services on integration solutions on various the mobile devices: IOs, Android, Blackberry and MS mobile devices in following programming environments such as Object-C, Swift, Kotlin, Android Apk, and Xamarin). The services have been designed to deploy to the regular server farm in PSS and AWS and Azure Cloud.Converted server on-premise pricing solution back-end applications to AWS as a hybrid cloud platform or other Cloud Computing hosts such as Azure and GCP based on clients requests by using REACT, Angular, Node.js, Spark, Kafka, RESTful APIs, Decker, and Kubernetes.Rolled out CI/CD in a fully automated delivery pipeline with auto configuration managementLed product support and maintenance under multiple platforms such as Microservices, AWS (Azure/GCP) Windows, and Linux.Have led to develop and improve development and testing automation tools (Java 1.8, Python, .Net Core/Framework, C/C++/C#, SQL server, Design patterns, and Systems Operations) for shorting the development time and reducing development cost.Worked on process automation, systems integration, and infrastructure migrations. Support software releases in ITIL processes and ServiceNow tools standpoint and maintained the automation tests on node.js and JenkinsAdvanced Software Solution, Miami, Florida Sep 2005  Jun 2013Director of Application Development ConsultingHighly motivated IT consulting development leader building and managing the cross functional teams in multiple locations providing technical expertise in healthcare IT application development, L2 production support, responsible for designing and implementing mobile and web based hospital, clinic, laboratory and HMO operation platforms (Core Java, J2EE, ASP, C++/C#, ASP.NET, Oracle/SQL server, Unix/Windows) with following major projects:The developments on Motorola Android and Ident mobile devices (Java, C/C++, Object-C, Swift, Kotlin, Android), mobile apps (iOS, Blackberry, and Android) backend processes (J2EE/Java script) and functional mobile apps for the testing of functions. Cooperated with multiple team developments under various locations (US/India/China/Brazil/Russia)VA Hospital Personal Identity Management project: architecture, analysis, design and development of a nationwide centralized Personal Identity management processing engine in core java and Oracle, PL/SQL, which are used by J2EE applications with Spring/JMS/EJB/JSP/HTML/Javascript/WebService/Hibernate on Weblogic/Websphere at Linux and Windows operating environments, and legacy MUMPS systemElectrical Medical Record project: Lead JBoss/SQL server/Javascript/Struts Web based EMR development in Windows/Linux environments including requirement analysis, overall design, implementation, and QA testing. The system is a host J2EE application, the backend connects to Labs, pharmacy, and HMO systems in real timeNOAA Commercial Fishery License Project: developed a web-based Fishery License apply and renew processing service in JSP/HTML/Servlet/Javascript/Ajax/Oracle at Oracle AS environments.Designed and developed a patient information server in Web Service interface to allow labs, insurance companies and pharmacies retrieve patient information from clinic databases to fill patient lab testing order form.Tracfone Wireless Inc, Miami, Florida, Aug 2001  Sep 2005Lead Enterprise Architect - DirectorLed the architecture team working with Sr. VP of IT and CTO consolidating various Tracfone IT systems to enterprise J2EE platform that has reduced Tracfone IT 40% operation budgetLead architect and development team designed and implemented a Tracfone enterprise operation platform for the integration of phone activation, minute redemption, customer support to a high volume, distributed, high availability global IT operation system, and solved technical issues on the development and operation.Responsible for existing applications enhancement and support in various languages (VC++, C/C++, C#, Delphi, Java, ASP, J2EE, .NET and PL/SQL). Technically supports numerous platforms including UNIX (HP/Solaris/Linux) and Microsoft Windows.

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