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Teresa Ann Gilliam - R.N.EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective:To obtain a position in a health care facility where I can utilize my twenty five plus years' worth of nursing skills, knowledge and experience to provide quality health care.Education:Mercy Hospital Medical Center School of Nursing, Diploma in Nursing, 1993-1995Des Moines Area Community College, Associate in General Studies, 1992-1995Professional Experience:United Health Care - WellMedNovember 2021 - PresentCase ManagerTelephonic case management for discharge planning.Perform TOC (transition of care), HRA (Health Risk Assessment) and offer CCM (Complex Care Management).Complete detailed Assessments, which trigger care plans.Provide patient with medication reconciliation formsProvide members with ADAMS Education materialMake Social worker referrals as neededWork closely with PCPProvide Meals on Wheels, Moms Meals, Transportation needs.Maggies Place at Kennybrook VillageJune 2020  November 2021Hospice RNAssist patients with end-of-life care, providing comfort and compassion, allowing them to pass with dignity.Provide emotional support to patients and their families.Work one on one with dementia and Alzheimer's patients.Taylor HouseDecember 2018  June 2020Hospice RNAssist patients with end-of-life care, providing comfort and compassion, allowing them to pass with dignity.Provide emotional support to patients and their families.Kavanagh HouseFebruary 6, 2018  December 2018Hospice RNAssist patients with end-of-life care, providing comfort and compassion, allowing them to pass with dignity.Provide emotional support to patients and their families.Private NurseJuly 2017  November 2017Providing care for a stage 4 COPD patient with diabetes.Medication management.Transporting to doctor appointments.Administering insulin injections and scheduled nebulizer treatments.Hospice of the MidwestDecember 27, 2016  June 9th, 2017Hospice Case ManagerAssist patients with end-of-life care, providing comfort and allowing them to pass with dignity.Provided emotional support to patients and their families.In contact with physicians to provide the best plan of action for patient care.Traveled to several facilities and homes to treat patients.Detailed charting on a tablet.Wellmark Blue Cross Blue ShieldJune 30, 2014  November 5, 2014 (Palmer Group)November 5, 2014- November 2016Advance Care Case Manager/ Pregnancy Support Case ManagerTelephonic case management for Advanced Care, Pregnancy Support and NICU members.Complete detailed Assessments, which trigger care plans and monthly medication reviewsMonthly follow up calls for Advanced care membersFollow up calls to pregnancy members depending on their risk factors. High risk, At Risk and low risk members.Postpartum follow up calls which include a depression screen.Mercy Hospital Medical CenterJune 2003  June 27, 2014Health Resource NurseAbility to demonstrate a high level of nursing process including assessment, planning, implementing and evaluating the clients needs.Answer telephone for physician referrals and class scheduling, enter client data into the computer database.Disseminate health information to clients and enter data into a computer database.Generate confirmation letters to clients following telephone contact, send class rosters to instructors, send follow-up letters to referral physicians and take pertinent reports from the computer.Prepare monthly management reports based on computer data.Enter new physician data and update new material.Maintain confidentiality of all client health information and referral information.Orient new staff with training.Have the ability to work independently with limited supervision using the Nurse Triage protocols, the Nurse Practice Act, Mercy Medical Center policies, nursing standards and professional judgement.Community Neuro RehabOctober 19, 2012  August 15, 2013Brain Injury Specialist/Health Educator CoordinatorServe as an active participant in the interdisciplinary team of program staff and rehabilitation professionals. Participants and their family members.Develop individualized program plans that promote the reacquisition of daily living skills and the use of strategies that will maximize access to community living options including vocational and educational opportunities.Utilize behavioral analysis and management strategies in the development of personal intervention plans to assist program participants in meeting their individual behavioral goals.Establish and maintain reinforcing relationships with participants and their family members, program staff and rehabilitation professionals by demonstrating and upholding PEARL, strategies from proactive treatment interactions.Utilize community resources and programs to facilitate active involvement of the participant within the community and work with employers and educators to ensure necessary accommodations are provided.Monitor all programs and scripts, including medications, making sure they are current.Prepare meals in accordance with established menus and maintain household cleanliness in accordance with Iowa Code.CBS Staffing, LLCMay 5, 2010 November 21, 2011Supervising R.N.Case manager of Medicaid patients, making sure they followed the Physician plan of care and addressed any unmet needs.Develop and update plan of treatments, medication records etc. for special needs clients.Go to Dr. Appointments if necessary.Review all nursing documentation for errors.Supervisory visits planned and unplanned for Nurses providing the skilled and respite care.Healthy Connections, Inc.January 13, 2006- February 1, 2010Supervising R.N.Case manager of Medicaid patients, making sure they followed the Physician plan of care and addressed any unmet needs.Develop and update plan of treatments, medication records, etc. for special needs clients.Go to Dr. Appointments if necessary.Review all nursing documentation for errors.Supervisory visits planned and unplanned for Nurses providing the skilled and respite care.Johnston Pediatric ClinicJanuary 2, 2006-February 1, 2008Primary R.N.Working directly under Dr. Beetler; administering immunizations, blood draws, obtaining histories, setting up referrals, other tasks as needed.Renaissance Center for Womens HealthFebruary 2004  December 2005R.N.Provide care for ante partum and post-partum women.Assist with Gynecological procedures.West Des Moines OB/GYN Associates, P.C.2003  January 2005 (PRN status)R.N.Provide care for ante partum and post-partum women.Assist with Gynecological procedures.Mercy Hospital Medical CenterApril 1995-July 12, 2003Charge NurseI served as a breastfeeding educator.Provided direct patient care to maternal child, gynecological, and emergency room patients.Recognize patient needs and provided resources and referrals for optimal function at discharge.Provided extensive teaching to patients and family members on procedures and care of their newborn.Worked in the NICU as needed.Assigned duties and coordinated nursing services.Supervised nursing activities within the Mother/Baby unit.The Principal Financial Group1982-1995PC Service and SupportCode and prepare reports for the Pension Administrators.Professional references available upon request.