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Title Sales/Account Manager
Target Location US-IL-Grayslake
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                                                       Qualifications Summary

        More than 20 years of combined experience in marketing and construction industries.
        Resourceful sales and account manager in the fire protection industry with proven expertise in fire protection inspection
        sales and service.
        Project managed extensive service work, inclusive of municipal, city, owner/property manager and field coordination.
        Consistently met or exceeded the department service goals.
        Highly organized and efficient in fast-paced, multitasking environments; able to prioritize effectively to accomplish
         objectives with creativity, enthusiasm, and humor.
        I have been an executive assistant to a marketing department and for the President and Vice President at different
         companies. Additionally, throughout my career in fire protection, I have been responsible for all administrative
         work required to execute my different roles.


Employment Experience
        February 2022  September 2022: Inspection/Service Sales Representative, Chicago Fire Protection, LLC, Chicago, IL
        September 2012  March 2020: Account Manager/Service Sales Representative, Hill Fire Protection, Franklin Park, IL
        April 2011  2012: Fire Protection Inspection and Service Salesman: USA Fire Protection, Lake Forest, IL (Merger of
         Alliance Fire and United States Fire Protection April 2011)
        April 2006  April 2011: Fire Protection Inspection and Service Salesman, Alliance Fire Protection, Vernon Hills, IL
        March 1996 September 2003: Fire Protection Inspection and Service Salesman, Cannon Fire Protection, Wauconda, IL
        June 1995  March 1996: Executive Administrative Assistant, Cannon Fire Protection, Wauconda, IL
                                                                                                                                            -
Professional Experience

Chicago Fire Protection, LLC, Chicago, IL
     Establish and grow the inspection/service department by selling maintenance contracts, quoting deficiencies and performing
        account management.

Hill Fire Protection, Franklin Park, IL
      Secured and maintained existing client base by acquiring sales leads, conducting site surveys and cross-selling fire protection
          inspection, testing and maintenance services for various types of life safety equipment and systems including fire sprinklers,
          fire extinguishers, pre-engineered kitchen hood systems, fire alarm systems and emergency lighting. Quoted and secured
          follow-up deficiency work based on inspections.
      Prepared large quotes for contractors, property owners/managers, building engineers and plant managers. Managed multiple
          large service accounts including multiple Property Management Companies, Goodwill, JCK Federal Building, Capital One
          and United Airlines.
      Consistently strove to ensure efficient communication between service department management, superintendent and team
          members, including field personnel, to maintain a superior level of customer service and excellence in execution of work.
      Forecasted sales goals on a bi-annual process.

United States Alliance Fire Protection, Lake Forest, IL
     Sold fire protection sprinkler system inspections and fire pump testing to existing customers and actively pursued new
        customer relationships by targeting leads from service work, in-house leads, referrals, leads as a result of the news media (i.e.
        Crains) on upcoming projects and property management news for potential fire protection sprinkler inspection and/or fire
        pump testing sales leads and fielding cold calls.
     Generated service sales proposals as a result of inspection deficiencies and leads from various sources.
     Continued to cultivate and retain quality relationships with customers having both small and large footprints. Account
        managed same customers in a significantly sized portfolio.
Alliance Fire Protection, Vernon Hills, IL
     Developed and completed a new, partially formed inspection/service department, inclusive of the implementation of new
         software to better accommodate the purpose of growing the department, inter-company functionality and better customer
         service.
     Incorporated consistent cross-selling of fire protection inspection, testing and maintenance services for various types of life
         safety equipment and systems including fire sprinklers, fire extinguishers and fire alarm systems. Sold deficiency work based
         on inspections.
     Targeted Alliance Fire Protection commercial installation and service work projects for inspection leads.
     Cultivated relationships with several property management companies and companies with multiple sites and secured their
         portfolios, including American Charter Banks, J.P. Morgan Chase, Liberty Property Management, Braeside Property
         Management.
       Scheduled and managed inspection and service team.Worked on a team tasked with the production of marketing materials to
        expand client base and overall visibility.
       Over the span of six years, working with our service team, significantly contributed to the growth of this department, with
        sales increasing to over 1,000,000 by the end of April 2011.

Cannon Fire Protection, Wauconda, IL
    Assisted the president, sales team, and engineering department as an administrative assistant for one year.
    Established a new fire sprinkler inspection and fire pump testing department.
    Developed and implemented an Access software program as the customer database and pursued all past installations, leads
       from service calls, in-house and cold calls.
    Sold fire protection inspection, testing and maintenance services and service.
    Scheduled and managed inspection and service team.
    Working with our service team, contributed to the significant growth of the company.

Education and Certification
    Harper College, Palatine
    Robert Morris Business College, Chicago: Secretarial/Business Certificate
    Certified, OSHA 30 Hour Course
    NFPA 25 Seminars
    NFPA 72 Seminars
    Koorsen Fire Training Course/Certificate of Successful Completion

Computer and Technical Knowledge
    Proficient with Microsoft Office Suite
    Working knowledge of PENTA construction management software
    Basic knowledge in reading blueprints.

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