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Qualifications Summary
More than 20 years of combined experience in marketing and construction industries.
Resourceful sales and account manager in the fire protection industry with proven expertise in fire protection inspection
sales and service.
Project managed extensive service work, inclusive of municipal, city, owner/property manager and field coordination.
Consistently met or exceeded the department service goals.
Highly organized and efficient in fast-paced, multitasking environments; able to prioritize effectively to accomplish
objectives with creativity, enthusiasm, and humor.
I have been an executive assistant to a marketing department and for the President and Vice President at different
companies. Additionally, throughout my career in fire protection, I have been responsible for all administrative
work required to execute my different roles.
Employment Experience
February 2022 September 2022: Inspection/Service Sales Representative, Chicago Fire Protection, LLC, Chicago, IL
September 2012 March 2020: Account Manager/Service Sales Representative, Hill Fire Protection, Franklin Park, IL
April 2011 2012: Fire Protection Inspection and Service Salesman: USA Fire Protection, Lake Forest, IL (Merger of
Alliance Fire and United States Fire Protection April 2011)
April 2006 April 2011: Fire Protection Inspection and Service Salesman, Alliance Fire Protection, Vernon Hills, IL
March 1996 September 2003: Fire Protection Inspection and Service Salesman, Cannon Fire Protection, Wauconda, IL
June 1995 March 1996: Executive Administrative Assistant, Cannon Fire Protection, Wauconda, IL
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Professional Experience
Chicago Fire Protection, LLC, Chicago, IL
Establish and grow the inspection/service department by selling maintenance contracts, quoting deficiencies and performing
account management.
Hill Fire Protection, Franklin Park, IL
Secured and maintained existing client base by acquiring sales leads, conducting site surveys and cross-selling fire protection
inspection, testing and maintenance services for various types of life safety equipment and systems including fire sprinklers,
fire extinguishers, pre-engineered kitchen hood systems, fire alarm systems and emergency lighting. Quoted and secured
follow-up deficiency work based on inspections.
Prepared large quotes for contractors, property owners/managers, building engineers and plant managers. Managed multiple
large service accounts including multiple Property Management Companies, Goodwill, JCK Federal Building, Capital One
and United Airlines.
Consistently strove to ensure efficient communication between service department management, superintendent and team
members, including field personnel, to maintain a superior level of customer service and excellence in execution of work.
Forecasted sales goals on a bi-annual process.
United States Alliance Fire Protection, Lake Forest, IL
Sold fire protection sprinkler system inspections and fire pump testing to existing customers and actively pursued new
customer relationships by targeting leads from service work, in-house leads, referrals, leads as a result of the news media (i.e.
Crains) on upcoming projects and property management news for potential fire protection sprinkler inspection and/or fire
pump testing sales leads and fielding cold calls.
Generated service sales proposals as a result of inspection deficiencies and leads from various sources.
Continued to cultivate and retain quality relationships with customers having both small and large footprints. Account
managed same customers in a significantly sized portfolio.
Alliance Fire Protection, Vernon Hills, IL
Developed and completed a new, partially formed inspection/service department, inclusive of the implementation of new
software to better accommodate the purpose of growing the department, inter-company functionality and better customer
service.
Incorporated consistent cross-selling of fire protection inspection, testing and maintenance services for various types of life
safety equipment and systems including fire sprinklers, fire extinguishers and fire alarm systems. Sold deficiency work based
on inspections.
Targeted Alliance Fire Protection commercial installation and service work projects for inspection leads.
Cultivated relationships with several property management companies and companies with multiple sites and secured their
portfolios, including American Charter Banks, J.P. Morgan Chase, Liberty Property Management, Braeside Property
Management.
Scheduled and managed inspection and service team.Worked on a team tasked with the production of marketing materials to
expand client base and overall visibility.
Over the span of six years, working with our service team, significantly contributed to the growth of this department, with
sales increasing to over 1,000,000 by the end of April 2011.
Cannon Fire Protection, Wauconda, IL
Assisted the president, sales team, and engineering department as an administrative assistant for one year.
Established a new fire sprinkler inspection and fire pump testing department.
Developed and implemented an Access software program as the customer database and pursued all past installations, leads
from service calls, in-house and cold calls.
Sold fire protection inspection, testing and maintenance services and service.
Scheduled and managed inspection and service team.
Working with our service team, contributed to the significant growth of the company.
Education and Certification
Harper College, Palatine
Robert Morris Business College, Chicago: Secretarial/Business Certificate
Certified, OSHA 30 Hour Course
NFPA 25 Seminars
NFPA 72 Seminars
Koorsen Fire Training Course/Certificate of Successful Completion
Computer and Technical Knowledge
Proficient with Microsoft Office Suite
Working knowledge of PENTA construction management software
Basic knowledge in reading blueprints.
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