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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEgithub.com/Candidate's Name
LINKEDIN LINK AVAILABLEEDUCATIONPractical Help Desk Professional Course (PHDP) CourseCareers CERTIFICATIONSCompTIA A+ (In progress, expected 05/28 [2 months from now]), and/or CourseCareers Practical Help Desk Professional (PHDP) PROJECTSProject: Implementing a Help Desk Ticketing System (osTicket) using Azure Virtual Machines Source: github.com/Candidate's Name /osticket-prereqs Platforms and Technology Used: Azure Virtual Machines, osTicket, IIS, Web Platform Installer, PHP Manager, Microsoft Remote DesktopProject: Proton VPN configuration utilizing AzureSource: github.com/Candidate's Name /configure-vpnPlatforms and Technology Used: Azure Virtual Machines, Proton VPN, PowerShell, Microsoft Remote Desktop Project: Exploring Azure and Networking ConceptsSource: github.com/Candidate's Name /azure-network-protocols Platforms and Technology Used: Azure Virtual Machines, Network Security Groups, WireShark, PowerShell, Microsoft Remote DesktopEXPERIENCECompany: Texas Roadhouse August 2016 - PresentTitle: Line Cook Cooked orders according to company specifications within a 15 minute time frame. Prepared orders accurately to reduce loss of product by %80. Trained new line cooks.Company: NBC Sports Grill & Brew November 2018 - June 2019 Title: Line Cook Cooked/and Prepared meals following company guidelines and sanitation requirements. SKILLS AND TECHNOLOGIESMicrosoft Office Suite, Help Desk, Ticketing System, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Virtual Machines, Virtual Networks, Cloud Computing, Active Directory, File Permissions, Windows 10, VPN, TCP, TCP/IP, osTicket Support Ticket System