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Title Executive Assistant Customer Service
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Marietta, GA Street Address
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating sta to work together to achieve targets. Work ow planningWorkforce trainingPerformance improvementsProject development and lifecycleClient rapportProject managementSta training and motivationProject scopeQuality assurance and controlRecruitingInternational businessSchedule managementRoot cause analysisDocument creationAudio editingTranscribingAudio translationsReliable and trustworthyProblem resolutionCritical thinkingPPE useNegotiation and persuasionAppen Butler Hill Inc. Atlanta, GAProject Supervisor03/2022 - 03/2023Maintained high safety standards by following regulations outlined by company, OSHA and EPA.Directed weekly project team meetings, providing timeline updates, action items, recommendations and custom solutions.Trained employees in safety processes and procedures to comply with corporate rules.Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.Worked with UX Designer team on various projectsManage access/set up (account set-up, remote desktop, Box, Teams, SecurID, etc.)Astral Brands Kennesaw, GAOperations Supervisor02/2021 - 03/2022Supervised, trained and guided team by coaching on daily activities. Developed initiatives for process improvement and reviewed and assessed ongoing operations.Trained, mentored and motivated employees to maximize team productivity.Collected key performance indicator metrics, analyzed results and oered process improvement recommendations based on data. Work with internal recruitment teams to source candidates according to hiring strategyCoordinate training and new hire orientationSta onboardingSummarySkillsExperienceStitch Fix Lithia Springs, GALogistics Project Coordinator12/2019 - 02/2021Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites.Managed paperwork and necessary information required for client shipments.Maintained and updated systems to drive communication with internal and external customers.Developed and updated project plans to document objectives, technologies, schedules and funding.Colabbo Restaurant and Bar Marietta, GABar Waitress06/2019 - 06/2020Maintained accurate cash handling practices while eciently serving customers.Recommended and served alcoholic beverages to patrons during high-volume shifts.Maintained tidiness and organization throughout bar area. Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.French Club, Georgia State UniversityAtlanta, GAEvent Chair Position08/2018 - 03/2019Coordinated and allocated equipment, supplies and sta for events. Oversaw advanced event registration and day-of check-in to handle high volume of guests.Followed local regulations for events and obtained necessary permits. Managed safe and smooth food delivery at banquets, conferences and social events.Panther Dining Piedmont Central Atlanta,GAFull House08/2018 - 01/2019Stocked and maintained buet tables to keep ample food oerings available to guests.Explained menu items, took orders and delivered food courses according to instruction.Replenished supplies and organized food preparation stations to maximize productivity.Maintained high standards of customer service during high-volume work shifts and fast-paced operations.El Segundo Recreation Park El Segundo,CAAssistant Tennis Coach09/2015 - 04/2017Demonstrated proper technique with swinging racquet, demonstrating correct form to athletes.Utilized positive enforcement, helping athletes to perform at high levels. Developed training and exercise programs to meet individual requirements and team play strategies.Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, eective training and proper nutrition.Bergi SPA Arzignano, ItalyExecutive Assistant06/2013 - 06/2015Tackled and addressed top-level, high-priority issues with professional administrative discretion.Revised and maintained master calendar to coordinate meetings across multiple time zones.Opened, read and replied to e-mails, letters and correspondence on behalf of executives.Conducted research and collected and analyzed data to prepare reports and documents.International Student Oce at GeorgiaState Uni Atlanta, GAVISA LeaderDevelop and grow key relationships with new international students. Respond to student questions about the school.Spoke dierent languages (Italian, French) for students that were not uent English and then translate back.Resolved customer complaints and adjusted policies to meet changing needs.Established and enforced clear goals to keep employees working collaboratively.Georgia State University Atlanta, GABachelor of Arts in World Language And Culture, Minor in Spanish 05/2021Project Management Professional CerticateAWS Certicate Security - SpecialtyPower BI Masterclass - Beginners to Advances (Certicate) El Camino College Torrance, CABachelor of Arts in French Language And Literature 12/2018IPSC Silvio Ceccato Montecchio MaggioreHigh School Diploma07/2014Education and Training

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