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PHONE NUMBER AVAILABLEEMAIL AVAILABLEUS Citizen12+ years of IT experience with key focus on Software Development of Client Server Applications and Automation Testing using Selenium WebDriver, (Core Java), Testing. Quality Assurance Process to perform Unit, Functional, Integration, Regression, System, Performance (Stress), Performance (Load), Cross-Browser and User Acceptance Testing during SDLC.Extensively involved in Design & Implementation of Automation Framework along with Manual and Automated Testing.Extensive experience in GUI, Web application, Functional, Integration, Regression, System and Performance Testing.Plan, Design, Build and maintain complex Test Automation Frameworks (Data Driven, Keyword and Hybrid).Good Exposure to Testing and Bug life cycles and concepts of Software Development (SDLC) and Software Testing Life Cycles (STLC).Experience in design and execution of automation scripts using Selenium Web Driver.Involved in various stages of the testing life cycle from Requirements review, Test planning, Test case design, preparation of test data, Test tool usage, Test case execution, Defect management and building test environment.Experienced in performing various kinds of Black-Box/White Box testing like User Interface testing, Functional Testing, Integration, Regression testing, Security, compatibility, web services and backend testing.Coordinate the Testing activities with Development Team.Team player with good communication and interpersonal skills.Strong experience in Test Automation and EDI, HIPAA, PHI TestingGood experience in Claims, Eligibility, Membership and Enrollment processExperience in testing Mobile Apps using Android Studio and Real Devices to test the application usingAppium and Appium Desktop.SKILLSProcess Methodologies:oRUP Rational Unified Process, Waterfall, UML, AgileVisual Modeling Tools:oVisio, Enterprise ArchitectApplications:oMicrosoft FrontPage XP, UML, SQLRequirements Tools:oRational Requisite ProDatabases:oMicrosoft Access, OracleTesting Tools:oQuick Test Pro 10.0.2 (QTP), WinRunner 7.x/8.x, Load Runner 7.x/8.x, Selenium AutomationProject Management: Azure DevOpsoMS ProjectOffice Tools:oMS Word, Excel, Power Point, OutlookPlatforms:oWindows 95/98/2000Pro/NT/XP Pro, MS DOSPROFESSIONAL EXPERIENCEIBM QA Salesforce Teat Lead Jan 2020 -Present -IndianapolisPerformed sanity / smoke testing for each software release, using MS Excel sheet to compare 40M records and its individual fields.Maintained 25 versions of test sets and worked on regression testing involving 42 phases of the Software Development Life Cycle (SDLC).Created 3K bugs in 4 sandboxes and assigned them to 100 developers who worked and resolved the defects within a 24-hour deadline.Prepared 350 test scenarios & test cases based on 2K user story requirements.Good knowledge on Force.com apps, SAAS, PAA, Sales cloud, Service Cloud, Marketing cloud.Possess comprehensive understanding of CRM business processes like Lead Management, Account Management, Case Management, Order Management, contact Management etc.Performed testing of Report, Dashboard, Validation rules, Record types, sharing rules & OWD, Sharing settings etc.Experienced in designing, preparing and executing test cases and performed Cross Browser Testing on IE, Mozilla Firefox and Chrome Driver.Experienced in handling Test cases; Defects in Test Management Tool such as H P QC/ALM, Jira, Salesforce tracker.Possess Basic Knowledge in Automation Testing with work soft certify.Experienced in Smoke, System, Integration, Functional, Regression Testing.Provided demos to clients who are interested in implementing SFDC CRM for their business needs.PROFESSIONAL EXPERIENCERCR Technology, IndianapolisSalesforce IT Quality Assurance AnalystOctober 2014 2020Was a member of the key team that led the testing effectors for a major initiative. Worked for several simultaneous short- and long-term projects.Responsible for conducting the weekly quality assurance review meetings with the development team manager, SME's and the tester to review the results.Worked as manual tester to create test scenarios, test plan, test cases of system design documents.Involved in generating Test cases for existing system to new system for different levels of business.Responsible for reviewing the development standards, testing standards and processes.Performed Positive and negative testing, Black Box, and End User Testing.Involved in performing Functional, Application, Integration, System, Regression and Performance tests.Responsible for reporting and tracking the bugs using Quality Center.Followed Agile Methodologies and Software Quality Audits for all the Phases of SDLC.Improved control of testing tools and increased the Regression Functionality coverage.Performed smoke, usability, functionality, GUI, browser compatibility and regression tests.Actively participated in regular QA Team meetings to discuss testing process and resolve issues with local and offshore teams.Interacted closely with developers, environment people, client, team manager, team lead and team members for feature issues and discussion.TEK Systems (CMS Contract), IndianapolisQuality Analyst, Applications & SystemsOctober 2011 March 2014Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.Performed Black Box and Unit testing using Equivalence Partitioning analysis.Used Quality Center as Test Repository for Requirements, Test plans.Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.Created Automation test framework using Selenium Web Driver and Java.Exported Test case Scripts (Java-Selenium Web Driver) in Eclipse IDE and modified the selenium scripts and executed using JUnit Framework. Prepared automation test framework.Added annotations to the test. (Selenium)Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.Run tests by using Selenium Web Driver in different browsers.Examine the results of test to pinpoint defects in the application.As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer and Mozilla Fire Fox on different Operating Systems. (validation)SQL Queries for backend testing.Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole and leading offshore team.Siemens, Nottingham U.KSr. QA TesterApril 2009 October 2011Reviewed the Use Cases in Use Case document and converting into test scenarios and test cases / test scripts.Prepared Traceability Matrix of Use Case coverage with Test Cases.Identification of environment specific Test data.Execution of manual test cases and logging of defects.Execution of Automated test scripts in Regression suite, analyzing failures and logging of defects.Writing SQL queries and performing back-end testing using SQL Developer / TOAD.Defect management using Quality Center, coordination with developers and Business users for rectification of defects and retesting.Preparing Test metrics for weekly coordination meeting for the Test Lead.Preparation of Test execution summary report.EON, Nottingham U.KSenior Business Analyst / QAJune 2006 March 2009Served as lead business analyst and product manager for custom product for several corporate customers including the American Psychological Association and the US National Academies of Science.Customer site visits to attend or facilitate meetings, observe business processes and create recommendations.Main point of contact for business customer requirements development and post deployment issues.Supervised team of analysts and trainers.Coordinated work between multiple departments- marketing, operations, IT and finance.Elicited and drafted functional requirements using a variety of techniques, including interviews, document analysis, requirements workshops, storyboards, surveys, site visits, use cases, scenarios, flow diagrams, demos and JAD sessions.Scheduled training, designed manuals, and conducted corporate training of custom applications on and offsite.EDUCATIONNottingham University, UKMasters in computer scienceMarch 2008Certified:ISTQBSalesforce AdminAdvance Salesforce |