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Title Customer Service Assistant Manager
Target Location US-PA-Erie
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  Permanent Address:PHONE NUMBER AVAILABLE Street Address  Haas AveEMAIL AVAILABLE Erie, PA Street Address
EDUCATIONFortis Institute Erie, PAAssociates Degree in Special Business: Graduated: Feb Street Address  Business Administration and AccountingRELEVANT WORK EXPERIENCERomolo Chocolates Erie, PAProduction Control Sep 2021-May 2022 Produced more than 430 pieces of hand dipped assorted chocolates on a daily basis. Followed a daily agenda to make the most needed chocolate first to maintain the assortment of chocolates which satisfies consumers. Recorded a daily log where over 1000 bags of chocolate were accounted for on a daily basis. Helped the business double the chocolate production which led the company to meet the demands of the consumers.Long John Silvers Erie, PAAssistant Manager May 2021-Sep 2021 Managed register cash balances and safe by through accounting and bookkeeping which helped the business become profitable. Worked on a day-to-day basis 75 or more customer needs and issues which generated an efficient environment with high satisfaction. Followed strict OSHA procedures for preparing raw seafood which ensured the safety of the food and customer. Sanitized the entire store every two hours due to the COVID-19 pandemic which kept a healthy work environment. Maintained records for inventory and management of products when bulk orders were received to maintain an organized establishment. Delivered deposits to the bank to keep on-hand cash balance at the standard. Tim Hortons Summit, PAOpening Baker July 2020- Feb 2021 Produced all oven baked items that were to be sold on a daily basis and produced more as needed to maintain the demand. Organized inventory and deliveries to ensure correct items were delivered and adequate inventory was achieved for the following week.McDonalds Erie, PAShift Manager Aug 2014- July 2020 Organized shifts of 8 to 12 other employees to ensure the Labor Cost Percentage was below 25%. Handled register cash, safe exchanges, and bank deposits which kept the till money below $500. Cross-trained to be able to work at every position in the restaurant effectively. Trained new employee on procedure and etiquette which maintained the standards of McDonalds. Followed the standard of excellence which were Quality, Timely, Tiddly, Efficiently McDonalds Way.H&K DONUTS Erie, PABookKeeping and Assistant Doughnut Maker July 1996- Dec 2012 Developed relationships with 10 other businesses for deliveries, including managing and tracking inventory to result in an increase of partnership sales by 20%. Created weekly invoices for clients that had accounts with the business. Documented all financial transactions and liabilities to educate the business on its financial position. Created a daily variety of 24 hand-made assorted doughnuts with over 10 different toppings and fillings.RELEVANT SKILLS AND INTERESTSSkills: Customer service, problem solver, detail oriented, time management, prioritize responsibilities, efficient, positive, self motivated, team oriented, self reliant, dependable. Interests: Making people smile, crocheting

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