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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLELinkedIn Profile Plainfield, IL 60585IT ManagementTop-performing IT professional with substantial experience directing and streamlining IT operations to achieve targets with strong emphasis on advancing corporate mission and vision, complemented by proven history of teaching IT courses.Passionate IT leader with notable experience in IT infrastructure, data management, mobile management, process design, cloud solutions, VoIP, and vendor management. Well-versed in overseeing infrastructure of technical operations, creating technical roadmaps, and optimizing IT processes and systems. Collaborative leadership style: expert at leading and influencing teams to ensure high levels of performance. Articulate communicator continually focused on building and strengthening professional relationships at all levels. Demonstrated background in reducing IT operational costs while promoting cross-organizational strategic technology solutions. Capacity to establish efficiency standards and deliver effective recommendations for IT infrastructure improvement.Areas of ExpertiseVendor ManagementStrategic Planning & ExecutionCost Control & MitigationTeam Leadership & SupervisionReporting & DocumentationCloud SolutionsSynchronous & Asynchronous InstructionBudget ManagementVoIP (8x8)Professional ExperienceEduTech Consulting Plainfield, IL 2021 PresentFounder & Chief Executive Officer (CEO)Optimize IT processes and drive efficiency through strategic planning and implementation with keen focus on advancing EduTech Consulting's mission and vision. Deliver small business IT solutions in various areas, covering website development and maintenance, social media management across multiple platforms, IT consultation and proposals, and education advocacy.Boosted business/revenue growth by up to 60% within one year by expanding services and recruiting new clients.Established pricing structures for various EduTech Consulting service areas based on complexity of services provided.Boosted EduTech Consultings exposure, developed and delivered adult programming for professional development, and created quality youth programming intended to aid underserved populations by building collaborative partnerships with D.R.E.A.M.E.R.S., Healthy Communities Coalition, Community Cultivation and Wayside Ministries (Life Spring).Increased education advocacy clientele by up to 50% within one year by overseeing and organizing EduTech Education Advocate team and formulating start-to-finish process.Promoted and maintained service quality for all EduTech Consulting services by acquiring systems to optimize productivity in all areas of service provided, as well as obtaining qualitative research data to compete with similar organizations.Girl Scouts GCNWI Chicago, IL 2014 2020Director of Information Technology 2015 2020Provided effective supervision to team of technical analysts and consultants in development of company's infrastructure, processes, and services aimed at accomplishing organizational requirements. Spearheaded budget for all IT goods and services, covering hardware, software, license purchases, telecom, eLearning platform, CRM, and staff augmentation.Saved organization over 100K annually in telecom costs by implementing softphone solution.Maximized overall function of technology services by up to 50%.Formulated a three-year technical roadmap for organization by collaborating with senior team.Manager of Adult Development 2014 2015Created and directed eLearning platform for 55K female girl members and 18K volunteers. Created interactive online forms for assessments and training curriculum. Maintain high performance levels by leading training facilitators. Identified training needs by collaborating across functional areas. Designed and implemented eLearning courses.Increased organization training by up to 40% through implementation of new learning management system.Maximized training by 35% by designing and leading eLearning platform servicing 55K girl members and 18K volunteers.Optimized productivity by 75% by creating interactive online forms for assessments and training curriculum.Ensured high levels of performance by overseeing training facilitators.Formulated and implemented eLearning courses.Identified training needs by collaborating across functional areas.Midstate College Peoria, IL 2008 2014CIS/MIS InstructorEnhanced student learning abilities through instructional designing. Delivered effective synchronous and asynchronous training regarding windows desktop administration, desktop publishing, computer hardware and operating systems, desktop troubleshooting, and MS Office Suite.Developed curriculum and taught eLearning, face to face, and hybrid courses.Designed hybrid course for Computer Hardware, including building computers.Mitigated waste and saved institution $100K annually by promoting hardware recycle program.Engaged in Action Project; Research Groups (Assessment & AQUIP).Partnered with IT staff to establish a program for MIS students to troubleshoot PC issues as a part of their curriculum.Additional ExperienceAdjunct Instructor, Wabaunsee Community College, Aurora, ILI/T Customer Solutions Analyst, Cargill Investor Services, Chicago, ILI/T Technical Analyst, Cargill Investor Services Chicago, ILI/T Business Associate, Cargill Inc. Blair, NEEducation & CredentialsMaster of Arts in Adult Education and Training, University of Phoenix Online Phoenix, AZBachelor of Science in Computer Information Systems, DeVry Institute of Technology Chicago, ILCertificates of CompletionGeneral Reporting SAP SAP Basics and Navigation Administering Windows Salesforce AdministrationTechnical ProficienciesMS Office Suite Salesforce SAP Honey Book SQL LMS Systems: Moodle, Joule, Blackboard Adobe: Captivate |
