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PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ExperienceClerk-Specialist, State of Iowa - Iowa Workforce Development, Des Moines, IA January 2007 PresentReview wage claims to determine the statutory scope in accordance to the Iowa Code Chapter 91A.Process labor claims as it relates to unpaid wages, vacation pay and eligible work expenses utilizing the Wage Collection Database System.Manage the processing of Memorandum of Transmittals and Administrative Subpoenas for the Iowa Division of Labor Legal Department.Maintain accurate information on the offset within the State Accounting Enterprise System.Clerk Advanced, State of Iowa Iowa Workforce Development August 2005 January 2007Processed labor claims related to unpaid wages, vacation pay and unpaid expenses utilizing the Wage Collection Database System, distributed wage claim mail to the appropriate wage investigator and attorney.Handled the distribution of Memorandum of Transmittals to be mailed to district courts.Clerk Advanced, State of Iowa - Iowa Workforce Development September 2003 August 2005Verified accuracy of the employer contribution and payroll reports.Prepared bank reports.Performed pre-audits of bank batches, miscellaneous batches and suspended batches using standardized procedures.Processed corrections on wage errorsPrepared and completed delinquency notices.Clerk Advanced, State of Iowa Child Support Recovery Unit (CSRU) July 2001 - December 2002Processed child support recovery forms and the CSRU MailSales Associate, Samss Club, Des Moines, IA October 2008 November 2010 (Part-time)Sales Associate, Gordmans Department Store, Des Moines, IA September 2007 December 2007 (Part-time)Sales Associate, Younkers Department Store, Des Moines, IA October 2006 May 2007 (Part-time)Welcomed guest to store to help provide a positive shopping experience.Processed new merchandise by opening boxes in the stockroom, unwrapping, sorting, ticketing and folding or hanging merchandise to create a pleasant and effective merchandise display.Handled guest inquires as it related to location and price of merchandise, sale items, payment, and store hours.Accurately completed merchandise counts, price changes, returns and damaged product.Operated the cash register to complete the guests store purchase. In the case of missing or incorrect pricing, I obtained assistance for price checks and manually entered the price and SKU information.Processed guest payments that included all forms of payment accepted by the store such as cash, checks, gift cards and credit cards. (Payment processing involved counting cash and making change, verifying check and credit card purchases with guest identification)..Recognized security risks such as ticket switching, mismatched merchandise, shoplifting and other forms of theft. Alerted security and management to risk situations.Ensured a safe work environment by following company policies and procedures.Balanced daily sales with the cash drawer total at the end of my work shift.EducationDes Moines Technical High School, Des Moines, Iowa - Graduated May 1983 |
