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Click here or scroll down to respond to this candidate Candidate's Name
Sr. Quality Assurance Engineer Lead
EMAIL AVAILABLE / PHONE NUMBER AVAILABLE
Summary
13 plus Years of IT experience in Quality Assurance Web UI Applications, and Database validations
built on multiple Operating Systems across Retail, Healthcare, and other domains in Functional and
Automation testing projects.
4 Years of experience in Selenium WebDriver for Web applications using Java and TestNG Framework
Mobile Testing experience in iOS and Android devices and worked in BrowserStack using Agile
Methodology
Tablet Testing in Android and iOS and in Desktop using Simulator.
Performed validations by connecting Fisher Price Products via Bluetooth and accessing their controls in iOS
& Android smart phone devices.
Performed User Acceptance Testing and logged the UAT Defects in ALM, JIRA.
Adopted Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC) in Agile
Models
Knowledge in Azure DevOps Azure Test Plans - Build, test and deploy with CI/CD through Azure
Pipelines.
Knowledge in SQL, Azure Cosmos Database and Front End / Backend API validations using Postman.
Executed different types of Tests that include Integration Test, Functional Test, End-to-End Test, User
Acceptance Test (UAT), Performance / Load Test, Sanity Test, Smoke Test and Regression Test
Experienced in Designing, Preparing and Managing the Test Plans, Test Strategy, Test Cases (RTM).
Experienced in Agile methodology for Scrum, Sprint planning, Backlog grooming, Demos, Sprint
Retrospective in Retrium Tool and participated in PI Planning.
Plan, Build, Deploy, Manage, Lead and Mentor the Testing Team for the successful delivery of multiple
projects.
Prepared Statement of Work (SOW) that defines the entire scope of the work involved for a Vendor and
clarifies Deliverables, Cost Estimation, and Timelines
Quality and Test Advocacy, Resource Planning & Management, and resolution of critical issues
Experienced in managing offshore/onshore teams over different time zones and coordinating the Test Plan
execution and maintaining high visibility on testing activities for the business leadership.
Capture Test Measurements and Metrics for the Testing team
Good experience in preparing Requirement Traceability Matrix (RTM) between Requirements and Test
cases.
Played Defect Preventive Analyst role and Performed Root Cause Analysis (RCA) for the critical issues.
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Experienced in JIRA Software, an agile project / defect management tool to support agile boards, backlogs,
roadmaps, reports, to integrations and add-ons to plan, track and manage all the projects.
Integrated the HP ALM (Application Life Cycle Management) as a defect management tool to help
organizations to manage the application lifecycle right from project planning, requirements gathering, until
Testing & deployment
Organized the documents that include SOW, Resources, Architecture, Models, Patterns, testing related
documents etc. using Confluence, a wiki-based content management tool.
Direct interaction with Client and Business Support Analyst to get the requirement.
Utilized VersionOne Regression planning for defect management and to define the Test Plans and suites to
generate backlog test sets for scheduling into sprints.
Publish Daily Status Reports (DSR) and Weekly Status Reports (WSR) for the leadership team.
Recent Projects:
Project: NIKE Digital Purchase Order Management (DPOM) Application (Retail)
Job Title: Sr. Quality Assurance Engineer Lead
Company: Cognizant Technology Solutions India Pvt. Ltd. Duration: July 2020 to Feb 2023
Software: Azure Cosmos Database, JIRA, VersionOne, Postman
Project Description:
The Digital Purchase Order Management (DPOM) platform answers Nikes need for a single location
where users can manage finished goods Pos as they are consumed by Nikes vendor partners.
The DPOM provides access and visibility to finished goods Pos, acceptance of new Pos, requests for legal
PO documents and f(x) adjustments.
The DPOM platform comprises several functional areas as a user interface that is driven by a set of APIs
that can loosely be called experience APIs.
The DPOM is a Microsoft Azure-based platform. All components, services and functionality are hosted in
Azure.
Responsibilities:
Performed QA Lead role and had direct interaction with Client and BSA to gather the requirements and
guiding the QA Team to write the effective Test Cases through Requirement Traceability Matrix (RTM)
and provided the approval after review for all the Sprints.
As QA Lead, participated in CMMI Audit conducted by KPMG Audit Team and multiple internal audits
conducted by Cognizant Delivery Excellence Team in NIKE project and achieved good score without any
observation.
Played the Role as NIKE Release Manager for Go or No-Go before production deployment for all the
Sprints.
Provided demo to Client and all the Stakeholders during Spring closure as QA Lead.
Manage, Guide, Mentor and provided the full support to QA Team.
Managed daily stand-up call with Client and all the Stakeholders and provided the QA Updates.
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Performed End to End QA activities like preparation of SOW, Test Plan, Test Strategy, Release Note, on-
boarding the resources, Allocation, Access.
Involved in Sprint planning & Closure, Backlog grooming, Demos, Sprint Retrospective meeting and
participated in PI Planning for DPOM as part of QA Lead and provided the updates.
Conducted the Recurring daily Defect Triage call with Front End and Back End Team to triage the defects.
Performed 5-Why Analysis and find the Root cause for all the defects and share the metrics to all the
Stakeholders.
Coordinated with development team to get the defects fixed, retested, and closed before Production
deployment.
Executing End to End Regression Test cases on daily basis and share the metrics to all the stakeholders.
Involved in UAT Testing and track the defects in JIRA until Closure
Shared the Sprint Closure Report to the Leadership Team
Analyzed the client requirements and work with BSA to prepare valid Use Cases & Test Cases
As QA Lead, Performed QA Metrics Submission in the Cognizant portal for each Sprint.
Identified and managed testing issues and risks and manage the plan Testing lifecycle, estimates and
Timelines.
Shared the Weekly Status Report (WSR) and Daily Status Report (DSR) to all the stakeholders and
regular participation in the meetings with the respective groups to evaluate the progress and
performance of the applications.
Performed Azure Cosmos Database validation testing.
Performed API Validations using Postman.
Project: Mattel Cartwheel Regression (Retail)
Job Title: QA Lead, Quality Engineering & Assurance
Company: Cognizant Technology Solutions India Pvt. Ltd. Duration: Apr 2019 to June 2020
Software: Cucumber Studio (Hiptest) and JIRA
Project Description:
Application name: Fisher Price Smart Connect
Connecting Fisher Price Products via Bluetooth and accessing their controls through Smart phone in iOS &
Android.
Common functionalities are Music, Sounds, Swing, Night Lights, Presets and Timer. Tested 8 Legacy Fisher Price
products in iOS & Android mobile by connecting through Bluetooth and access their controls. Major
Functionalities are Firmware Update, App Updates, Multiple App Updates, Salesforce and Offline Experience.
Responsibilities:
Performed QA Lead Role and guiding the QA Team
Allocated the Stories to the resources for all the Sprints and guided the QA Team
Ensured QA team have written the proper valid Test Cases through Requirement Traceability Metrics to
ensure all the use cases are covered.
Ensured the QA Team have written the proper valid Test Cases in Jerkin Syntax in Cucumber Studio
(Hiptest) and provided the approval before Test Execution.
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Ensured proper End to End Regression Testing is performed before production deployment.
Created Test Plan, Test Strategy and Release note documents and shared ton client.
Worked closely with BSA to get the requirements as QA Lead.
Quick Sanity / Smoke Testing is performed before Regression Testing once the latest build is deployed
to QA environment.
Shared the Weekly Status Report (WSR) and Daily Status Report (DSR) to the leadership team.
Since QA Lead, actively involved in all the Team meetings and provided the QA update.
Education
M.C.A. - Master in Computer Applications IGNOU, New Delhi
B.Sc. (Bachelor of Science) in Mathematics A.M. Jain College, Madras University, Chennai
IT Experience
Sr. Quality Assurance and Engineer Lead Cognizant Technology Solutions (CTS)
Oct 2010 to Feb 2023
India Pvt. Ltd., Chennai
Financial Transaction Quality Analyst Jan 2010 to Oct 2010 DELL Inc., Chennai
Quality Analyst Dec 2006 to Oct 2007
GfK Mode India Pvt. Ltd., Chennai
Quality Analyst Aug 2005 to Oct2005 UST Global (formerly US Technology
International Pvt. Ltd.,) Chennai
Technical Skills
Mobile / Tablet Testing Android and iOS Devices, Desktop using Simulator
Testing Tools Selenium WebDriver, Eclipse, TestNG, GitHub, QTP, Postman, Citrix
Test Management VersionOne, HP ALM (Quality Center), JIRA,
Languages Java, XML, JSON
Cloud Microsoft Azure, Azure Cosmos DB
Databases Microsoft SQL Server
Other Tools Jenkin, VMWare Horizon Client, Lucid Charts, HNR
Awards
Certificate of Appreciation SAINT-GOBAIN
Quality Icon Award CTS, Chennai
Differentiator Award for implementation of high impact process change CTS, Chennai
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Certifications & Trainings
Selenium WebDriver Testleaf, Chennai
Certified Software Testing Professional (CSTP) 3.0
Completed manual testing
Unix and SQL
Quality Center (Version 9.0) Test Management Tool
SDLC models, Testing techniques - Black Box, White Box and Testing levels
STC, Chennai
Unit / Integration / System and User Acceptance (UAT) testing
Test Development Test Scenarios, Test Cases
Web based testing
Functional Test and Test Management Tools
QTP - Quality Test Professional (Version 9.25), Win Runner and Load Runner
Quality Control Training includes manual and automated testing tools like Win Runner, Times Technologies,
Load Runner and Silk Test Chennai
Successfully completed the course in UNIX, C, C++ SSI Ltd., Chennai
Lean Certification CTS, Chennai
Completed 361 DMs AP 101 Challenger program CTS, Chennai
Postgraduate Diploma in Computer Applications IGNOU, New Delhi
Certificate in Computing (CIC) IGNOU, New Delhi
Other Projects:
Project: Kepro Inc. (Health Care)
Job Title: QA Lead, Quality Engineering & Assurance
Company: Cognizant Technology Solutions India Pvt. Ltd. Duration: July 2018 to Mar 2019
Software: Selenium WebDriver-Eclipse, Java, GitHub, Azure DevOps, SQL
Project Description:
Selenium WebDriver-Eclipse, Java, TestNG Hybrid automation framework. Used GitHub repository for
automation code. We have Client (Kepro) and Provider login having unique user ID. Both Client and Provider
user is able to create New case for a specific provider. Only the Client users have all the major access. Client
user can be able to search for a case for all the Providers. Unique case ID will be created once the case is
submitted. This case ID have all the details for the submitted cases.
Responsibilities:
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Executed the Regression Test Scripts for all major modules through TestNG Framework
Used the Selenium Web driver using Java, TestNG framework and executed the Test scripts and shared
the test results to client.
Allocating the task during beginning of the day.
Performed the validations in SQL Server
As QA Lead, participated in daily offshore Sync-up call and provided the QA updates.
Analyze and understand the client requirements and prepare the required System Test Cases and Test
Scenarios.
Share the Weekly Status Report (WSR) and Daily Status Report (DSR) to the leadership team
Project: Cosmetics Placement Automation Tool Walgreens (Retail)
Job Title: Associate, Quality Engineering & Assurance
Company: Cognizant Technology Solutions India Pvt. Ltd. Duration: Feb 2018 to June 2018
Software: VMWare Horizon Client, Basic Development Model (BDM), ALM and SQL
Project Description:
The objective is to automate the placement of Cosmetics Planograms on to Floor Plans post the execution of the
annual Cosmetics Reset. This will result in improved accuracy and efficiency through corporate time savings,
clearer communication to vendors when ordering product and fixtures, as well as clearer communication to
stores for execution and utilizing Floor Plans.
Responsibilities:
Analyzed the client requirements and work with BSA to prepare valid Use Cases & Test Cases
Analyzed the system requirements and developed the test plan and test cases Web based Functionality
Testing (Manual) Agile Methodology
Worked in Agile Testing and participated meetings every day in iterative environment.
Involved in Integration, System and ADHOC testing.
Involved in the development of Test plan, Scenarios and Test scripts for manual testing of the
application.
Involved in the definition of the Test strategy and implementation of the necessary infra to support Test.
Executed test cases and followed-up defects using QC.
Shared the Weekly Status Report (WSR) and Daily Status Report (DSR) to the leadership team.
Regular participation in the meetings with the respective groups to evaluate the progress and
performance of the applications.
Project: Jewson
Job Title: Associate, Quality Engineering & Assurance Client: Jewson, U.K.
Company: Cognizant Technology Solutions India Pvt. Ltd. Duration: Oct 2010 to Sep 2014
Software: Selenium WebDriver-Eclipse, Java, GitHub, ALM
Project Description:
Jewson involves various processes Invoice Processing, Stocktake, Supplier Account Maintenance (SAM), and
Purchase Invoice Matching (PIM).
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Validation is based on each transaction in Jewson System. Ensure 100 % accuracy in high value invoices and
the suppliers banking details updated by Supplier Account. We have used Selenium web driver with Java and
TestNG Framework.
Responsibilities:
Executed both Functional and Automation Test Cases.
Executed the Regression Test Scripts for all the major functionalities and shared the rest results to client
on daily basis.
Commit the code in GitHub code repository and maintained the version control.
Executed the Functional Testcases for some functionalities as client requirement.
Monthly Quality review meeting with all the sub-process and sharing the overall accuracy score in
Jewson.
Prepared the Test Strategy and Test Plan documents.
Participated in all the team meetings and provided the QA update.
Shared the Daily Status Report and Test Summary Report to Client
Project: Lincoln Financial Management
Job Title: Quality Analyst Client: Lincoln Financial Group, U.S.A.
Company: DELL Inc., Duration: Jan 2010 to Oct 2010
Software: Citrix, LFG, JIRA
Project Description:
LFG project is to analyze the Life Insurance forms and split the sources to medical and non-medical and matching
with the WinRisk database by the Underwriting team and send the final report to the respective team.
Responsibilities:
Analyzed and understand the client requirements.
Executed the Functional and Regression Test Cases.
Logged the defects in JIRA and tracked until closure.
Participated in Defect Triage call to triage the defects.
Shared the Test metrics to the client.
Project: Trade Vision
Job Title: Quality Analyst (Contract) Client: Credit Suisse
Company: GfK Mode India Pvt. Ltd., Duration: Dec 2006 to Oct 2007
Project Description:
Trade Vision is an accounting package that contains almost all the features for business and inventory
management to reduce the manpower and to get information on the financial status of businesses.
Responsibilities:
Connected with Client and get the requirements.
Created the valid Test Cases and get the approval from client
Executed the Test Cases and generate Test Reports
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Shared the Daily Status Report (DSR) to the Client.
Participated in Team meetings.
Project: Henry & Richard
Job Title: Quality Analyst (Freelancer) Client: Henry and Richard Block, U.S.A.
Company: US Technology International Pvt. Ltd., Duration: Aug 2005 to Oct2005
Software: Tax Preparation and Rapid Refund, JIRA
Project Description:
The aim of the project is to create the tax returns for the customers of Henry & Richard and providing best
solutions for filing the US Tax returns every year.
Responsibilities:
Prepared the Test Strategy and Test Plan documents.
Created valid Test cases, executed the test cases and shared the test results to client.
Logged the defects in JIRA.
Actively participated in all the meetings.
Shared the Daily Status Report to Client
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