| Candidate Information | | Title | Operations Manager General | | Target Location | US-TX-Prosper |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateExperienceEvent Management/ CoordinatingWalters Wedding Estates GM Street Address -Present Full event Planning from start to finish coordinating all aspects including rehearsals (when applicable) assessing ordering event inventory, hiring team members, forecasting budgets, staff scheduling and train staff, beo and department meetings with team members and chefs, coordinating with all vendors, floor planning, dcor arranging assessing all venue maintenance and grounds needs and upkeep. Operations ManagerPark House in Highland Park Dallas Tx 2019-2022Private social club/members only. Responsible for setting goals and exceeding guests expectation Working very close with both the partners and GM to establish and exceed goals Forecast for weekly, monthly and quarterly revenue goals and strategy for growth Team building and cultivating and maintaining band standards Assist in hiring process and training for new hires Direct contact with guests in resolving all questions or issues with a favorable resolve. Maintain club standards and implementing work orders/ communicating and follow up Oversee and trouble shoot problem resolve with integrity. Assure all team members and departments are to code and compliant General ManagerSummer Moon Coffee/CafeFrisco, TX 2017-2019Responsible for all hiring/training of new members, delegating responsibilities, developing the team through goal-setting, and conducting performance reviews.Handle all scheduling and ongoing training for staff and catering eventsOversee all vendor and guest relations, social media as well as community involvement and charity organizations and donationsRun daily reports on inventory, banking, retail merchandise and buyingOversee the shop in all aspects to ensure product consistency and all equipment and regulations are to code, while maintaining an engaging and inviting atmosphere for both the guest and the staff to build and maintain brand standards.Kennys Smokehouse and Woodfired GrillPlano Tx. & Addison Tx. 2012-2016FOH Training and Guest relations/MaitredGeneral ManagerIsabellas ItaliaFrisco, TX 20092012In charge of overseeing all operations, reservations and catering,OpenTable proficient, daily and closing BOH reports, vendor relations for ordering.Maintained restaurant and brand standards of excellence and efficiencyHandled hiring, training and team motivating, setting targets & incentive, strategic for exceeding monthly and quarterly targets.OwnerVillage Jewelers & Marc Samuels Jewelers 1991-2009 Dallas, Southlake, Highland Village and Frisco Co managed all Marketing & Buying/ luxury inventory and designer brands Meeting with vendors and assessing the market trends Multimillion dollar producer & Customer base over 100k Positive and reliable with an energetic andprofessional decorum. Consistent history ofexemplary and outstanding customer satisfactionand team building with little to no turnover.Great multi-tasking skills, flexible and dedicated with a strong work ethic and a positive highenergy. Team oriented and passionate aboutsucceeding and exceeding expectations.Certifications Texas Food Handlers Certification for Managers T.A.B.C. & T.I.P.S. Certification Superior experience with Microsoft Office SuiteOpen Table and Seven Rooms, Aloha and MicrosproficientStrengths Excellent organizational and communicationskills Result-driven with high integrity, honesty andpersonal accountability Life-long learner and teacher/ team orientedand an independent worker Works well under pressure and in fast pacedenvironments Comfortable with delegating and maximizingand developing teams/departments andbroadening their strengths through positivereinforcement and setting clear expectationsEducationChrist for the Nations InstituteDallas, TXBachelor of Arts in Theology /emphasis in Hospitality and MarketingCOLLEEN SAMUELS |
