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Shift: Monday-Friday 8:Street Address am-5:00pmTracey is a hard worker with experience with data entry, documentation and payment processing. She has worked closely with medical records, test results and ensuring drawer accuracy. She has great communication skills and has worked closely with customers, doctors, managers, and nurses. Tracey is very comfortable on the computer with many different systems. She is motivated, dependable and is always willing to learn new ways and systems.SkillsCustomer ServiceComputer SoftwaresDocumentationMicrosoft Office SuiteProblem SolvingData EntryHardworkingPayment ProcessingAnalyticCommunicates WellEducationOwensboro Community & Technical College- Owensboro, KY 2007NursingExperienceUS Bank- Owensboro, KY(Frederica St.)June2021- December 2021Data Entry/ AuditorProvided and rendered prompt, efficient, and courteous service to all loans that I reviewed.Did audits through different screens, checking & double checking loans.Attended daily & weekiy meetings (remote) by computer.US Bank- Owensboro, KY(Airport Rd.)November2019- April 2020Default CounselorProvided and rendered prompt, efficient, and courteous service to customers.Set up payments or payment plans with individuals having a difficult time making payments.Called out to help people to see if any help could be serviced.Five Star- Owensboro, KY March 2018 August 2020Customer Service RepresentativeProvided and rendered prompt, efficient, and courteous service to customers.Received cash and gave correct change and processed credit card sales correctly through terminal.Assisted and helped with inventory, stocking shelves, and monitoring inventoryCleaned, collected and disposed of outside trashPlaced orders for low inventory and the deli departmentTrained new hires on different areas in the storeDocumented retail sales, including sales of cigarettes and lottery ticketsMaintained thorough knowledge of store merchandise to provide helpful assistance to customersBalanced cash registers and ensured drawer accuracy and adequate amounts of change were availableBabysitter- Owensboro, KY June 2008 April 2018Family SitterOwensboro Medical Health Systems- Owensboro, KY June 1996 March 2008CNAAssisted with personal tasks such as dressing and bathing.Provided clean and safe homes for patients.Participated with patient in leisure activities and transportation so that they can remain engaged in their communities.Oversaw medication and patient vital signs under the supervision of a healthcare practitionerEnsured patient was able to have a great quality of life by providing nutritious home mealsComplete physical, psychological, emotional and environmental reviews of assigned clientsDeveloped plan of action with assigned client based on identified needs and recommend and/or coordinate interventions that may include information, education, resources and referralsUnit SecretaryMet mutually-agreed upon performance goals/objectives established annually as listed on the Performance Management PlanWorks cooperatively with the nursing staff to provide accurate transcription of doctorMaintained a clean a safe working environment; comply with infection control policies and protocolsComplied with workplace safety hazards policyMade appointments for patient services in other departments as requested by nursing staff, may make post-discharge clinic or doctor appointments for patientsParticipated in the hospital's risk management program by reporting all untoward events to the risk manager at the time of the occurrenceMade sure all data for patient fills was accurate and entered in a timely mannerEnsured organization with all paperworkMonitor TechDemonstrated good use of the English language in the verbal and written form. Legible handwritingSuccessful completion of arrhythmia testingEntered patient data into cardiac monitoring systemAssured accurate location of patients within centralized monitoring systemMaintained responsibility for monitoring equipmentDocumented rhythm strips every four hours and with each change in rhythmRecognized lethal dysrhythmias quickly and correctly and alerts unit nurses without delay |