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Click here or scroll down to respond to this candidateCandidate's Name
Davenport, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeFocus Services - Clinton, IAJanuary 2017 to PresentI receive inbound calls for century link. Billing, setting up discounts and accounts Customer Service RepresentativeAPACSeptember 2012 to November 2016I am a very empathetic person and very niceBuffet AttendantIncredible Pizza Franchise Group LLCJuly 2012 to September 2012I love working with the kidsDemo SpecialistCROSSMARKJanuary 2011 to February 2012I worked very hard to sell my itemsEducationGEDSoutheastern Community CollegeAssociateScott Community collegeSkills Microsoft office (9 years) Micro computer apps (9 years) Call Center (9 years) Customer Service (10+ years) Customer Support (9 years) CSR (9 years) Cold Calling (9 years) Computer Skills (10+ years) Phone Etiquette (9 years) Upselling (9 years) Account Management (9 years) Sales (9 years) Typing (9 years) Communication Skills (9 years) Salesforce (9 years) CRM Software (9 years)AssessmentsCustomer Service ProficientApril 2020Identifying and resolving common customer issues.Full results: ProficientSales Skills CompletedJuly 2020Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: CompletedData Entry: Accuracy CompletedApril 2020Entering data quickly and accurately.Full results: CompletedAttention to Detail CompletedApril 2020Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedCall Center Customer Service CompletedJuly 2020Applying customer service skills in a call center setting. Full results: CompletedCustomer Focus & Orientation Highly ProficientApril 2020Responding to customer situations with sensitivity. Full results: Highly ProficientWritten Communication FamiliarJanuary 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.GroupsWolf packJanuary 2017 to PresentA Facebook social group at work |
