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Title Customer Service Assistant Manager
Target Location US-MS-Picayune
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Picayune, MS. Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHard working professional with 11+ years of experience and a proven knowledge of customer satisfaction, food preparation, and cost management. Aiming to leverage my skills to successfully fill a role at your company.ExperienceEducation2021-2022Ihop Picayune, MS: General ManagerI was responsible for running an entire store. Managing other employees. I did inventory, food cost, scheduling, profit & lost, traffic, recruiting, training, labeling, temperatures/temp log, labor cost, supervising, food preparation, cooking, dish washing, truck ordering/putting away. Had 4 inspections all of which I passed. 2/4 was an FSE(food safety evaluation) unannounced, scored 90 & above, & an OE (operational evaluation) announced, scored 90 & above, & passed health inspection with an A, unannounced.2020-2021Ihop Slidell, LA: Assistant managerI was responsible for running shifts & setting leadership examples. I worked on inventory at this time, scheduling, daily reports/paperwork, daily deposits, labeling & labor cost. Learned to cook, I taught myself.2018-2020Red Robin Slidell, LA: serverI was responsible for guest experience while choosing to dine in with us. I took food orders, served drinks, and server banking. All while entering orders into a POS or handheld device that allowed us to take orders on. I worked in a high volume and under pressure. I also sold the companies reward program pretty well and had several sign ups daily, which was very important to the company.2011-2018IHOP Slidell, LA: server & crew chief(shift supervisor)I started out as a server within this company. I was responsible for guest experience while dining in. I took food orders, entered them into a POS, brought beverages & served guest their food. I did server banking. I was responsible for running shifts on my own and handling guest complaints/& or compliments and supervising other employees. Working in high volume and under pressure.HIGH SCHOOL DIPLOMA 2011SkillsRestaurant management (5+ yearsRestaurant experience (12+ years)Profit & lossShift managementPOSRecruitingCookingFood safetyFood preparationFood serviceTeamworkSchedulingTrainingServsafeForecastingAssistant manager experienceGeneral manager experienceBank/Daily DepositsMicrosoft wordPaperworkInventoryFood/labor costCustomer serviceAmbitionDedicationv

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