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Street Address Reann LaneDeatsville, Alabama 36022PHONE NUMBER AVAILABLECANDIDATE PROFILEA graduate of Trenholm State Community College with experience in fast paced businessenvironments and medical techniques and procedures. Versatile skill set with experience incustomer service and team management. Ability to adapt to new situations quickly andefficiently. Proven problem solver demonstrated though outstanding job performance.EDUCATIONCardiopulmonary Resuscitation Certification February 2016Associate's of Applied Science, Medical Assisting Technology May 2010Phlebotomy CertificationTrenholm State Community CollegeMontgomery, ALGED Certification September 1998Montgomery, ALEXPERIENCECustomer Service Representative and Secretary Present October 2018Arrow Pest Control740 S. Memorial DrivePrattville, Alabama 36067Answering incoming phone calls and determining best course of action to achieve aresolution; scheduling service calls, collecting payment, and updating customer files; ensuringtechnicians schedules are organized and prompt; maintaining CDC approved cleanliness andsanitation practices throughout the physical business; filing appropriate client information;operating as an accounts receivable by securing revenue by verifying and posting receipts, andresolving any discrepanciesSecretary and Receptionist October 2018 - March 2017Rebel Pest Control, Incorporated1575 Rex StreetMontgomery, Alabama 36107Answering or referring inquiries, both in-person and by telephone; directing visitors bymaintaining employee and department directories; giving instructions via phone; typing,preparing and collating reports; filing paperwork both hard paper copies and electronic |