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Click here or scroll down to respond to this candidateCandidate's Name
Street Address State Hwy 121The Colony, TX Street Address
Cell Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjective Dedicated and hardworking individual seeking opportunities that utilize acquired skills in the following areas:SalesCustomer ServicesCustomer Complaint ResolutionPricingEducation2022 ESL, English(in progress), North Lake College, Irving, Texas2014 B.A, Commerce, Flix Houphouet Boigny National University, Cte dIvoire2013 High School Diploma, College Segbe Abidjan, Cte dIvoireTechnical Skills, Accomplishments & Community ServiceLanguage: Fluent in French (verbal and written)Microsoft Office (Excel, Power Point, World, Outlook)2012 Volunteer with National plant a tree and save nature, Abidjan, Cte dIvoireWork ExperienceApril 2020 present Afrohair Braiding, Irving, TXHair Salon ManagerLead, coach, mentor, assist, and performance lift team in customer service and revenue growthCultivate relationships with potential customers, identify their needs to ensure high level customer retention and promote brand of excellence for Afrohair BraidingProvide ongoing feedback, recommendations for improvement, and performance evaluationFebruary 2020 October 2021 Classy Cleaners, Irving, TXService Provider ManagerCommunicated with Housekeeping Supervisor to ensure good condition of cleaning equipment for a smooth daily cleaning operationCollaborated with Leadership in target marketing, service pricing, and customer profile and request settingLiaised between customers and cleaning team to resolve all customer concernsDecember 2016 October 2017 Au Lac Restaurant, Abidjan, Cte dIvoireService MangerRan day-to-day operation to ensure company quality standards, service, cleanliness, and customer satisfaction are metAssisted General Manager in operation planning, crew trainingConducted monthly inventory and supply orderingSupervised and updated compliance policies to establish a safe working environment for both personnel and customers |
