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Candidate's Name
Love for animals and over 10 years experience working with animals8176 Kilwinning LaneJacksonville, Fl 32244PHONE NUMBER AVAILABLEwheelerhayley5@gmailcomEXPERIENCEUPS July 2022- Preload, package handlerMaintain fast pace work environment while maintaining accuracy and following all safety policies and proceduresAbility to lift over 50 lbs by myself, work long hours on my feet Ensure all packages are correctly labeled and placed on proper trucks Wags Pet Grooming May 2020- February 2022-Salon Manager Answer phones and schedule clients appointmentsPerform pet grooms according to pet breed and customer request Order inventory for salonSchedule employees to ensure salon runs smoothlyReach company sales goals as well exceed expectations Educate employees on dog handling as well as grooming procedures depending on pet breedAnswer any questions customers may have as well as customer complaintsTrain new salon associates and groomers, ensuring their completion of all training requirements and annual safety certifications, evaluating the quality of grooms, and providing ongoing learning opportunities Pet World- pet stylistApril 2013- June 2016Clean all puppy cages daily, ensure puppies are clean and grooming stays tidy and the puppies get used to groomingInput all commission totals for the salon daily for the store owner Add all grooming notes to clients profile dailyStock and price retailEducate customers on healthy dog foodsSdSKILLSPhysical ability to lift over 50lbs as well as work long hourson my feet .Strong attention to detailCustomer service drivenAbility to work well underpressure and ensure customersatisfactionExcellent written and verbalcommunication skillsStrong team player but alsoable to take initiative on myownPetsmart- pet stylistMay 2008- February 2013Perform pet grooms according to breed standards and pet parent request Ensure safety for all pets while in my careCheck over every pet upon checking in the salon informing pet parent of any skin or coat issuesKeep the salon clean and maintain grooming equipment Show new associates our correct policy and procedures for the different pet breedsTeach new salon associates correct dog handling procedures EDUCATIONNathan Bedford Forrest High- High school diplomaAugust 2007- May 2010General educationEverest - Medical AssistantSeptember 2015- June 2016Medical Assistant CertificationCPR/BLS certified - American Heart AssociationFSCJ- Associate of ScienceAugust 2010- January 2011