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Click here or scroll down to respond to this candidateCandidate's Name
Medical Records Clerk / Customer ServiceFort Washington, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly motivated individual with a passion for customer service. Looking for an opportunity where I can take on new challenges daily. Where I can demonstrate my ability of adapting to change, providing highly effective communication and organization skills. To utilize my professional and life experiences to provide the best experience & product for the customer and organization. Authorized to work in the US for any employerWork ExperienceMedical Records SpecialistTwin Cities Pain Clinic - Edina, MNOctober 2020 to October 2022Scanning, batching, phones working with patients and clinics to retrieve medical records, documenting in patients charts, faxing and emailing patients Records and request to fill out electronically online following HIPPA rules processing returns and other duties on demand. Medical Records SpecialistRiverside / People Community Care - Minneapolis, MN December 2019 to March 2020Faxing,phones,scanning,batching. Providing clinics, patients, insurance companies Doctors, lawyers and social security with patients records, batching and scanning records into patient chart, taking request over the phone, retrieving medical records for Doctors and other duties on command. Upholding all the Hippa rulesMedical Records SpecialistMRO Corporation - Minneapolis, MNAugust 2018 to September 2019 Provided medical records by request. Scanned, data entry, phones, indexing and scanning, faxing, filled patient information following HIPPA regulations. Reviewed patient medical records for completeness, accuracy, and regulatory. Completing additional task as requested in an efficient & timely manner. Data Entry Specialist@Equity StaffingVoya Financial Services - Minneapolis, MNDecember 2017 to April 2018 Efficiently entered data into the operating system in a timely manner. Updated policy holder's information within the Oracle system. Corrected Eras and reviewed patient profiles to ensure accuracy of information. Records SpecialistCiox Health - Minneapolis, MNAugust 2016 to September 2017 Created new & retrieved medical records on request. Typically, 4-5 request an hour. Assisted 125-150 clients on average daily with excellent communication. Protected the security of medical records to ensure confidentiality. Planned, maintained, and operated a variety of health record indexes and storage and retrieval systems to collect, store and analyze information.Customer Service RepAerotek - Minneapolis, MNJuly 2015 to March 2016Liaised for appraisers and clients providing reliable information regarding inspections and reports for purchasing of houses or refinance. Assisted 125-150 clients daily providing exceptional knowledge on a variety of topics. Made 40-50 out bound calls daily in order to update customer profiles and ensure accuracy. EducationHigh School Diploma in GENERALCentral High School - Minneapolis, MNSeptember 1977 to June 1978Skills Medical Records (4 years) Oracle HIPAA (4 years) EMR Systems Insurance Verification Outlook,Excel and Word (7 years) Epic (4 years) Data entry (10+ years) Medical Office Experience Patient CareAssessmentsCustomer focus & orientation Highly ProficientJuly 2020Responding to customer situations with sensitivity Full results: Highly ProficientCustomer service ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientScheduling ProficientNovember 2022 |
