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Candidate's Name
VERO BEACH, FL, Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLEWork Experience07/01/2009 - 10/01/2011Havertys, Office Manager (Management)Maintain records pertaining to inventory, personnel, ord supplies, or machine maintenance.Interpret and communicate work procedures and company policies to staff.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Resolve customercomplaints or answer customers' questio regarding policies and procedures.Prepare and issue work schedules, deadlines, and du assignments for office or administrative staff.Supervise the work of office, administrative, or cu service employees to ensure adherence to quality sta deadlines, and proper procedures, correcting errors or problems.Develop work schedules according to budgets and wo Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.03/01/2003 - 01/01/2007United States Department of the Air Force, Information ManagerPerform configuration, management, and initial diagnostics of information systemsInterpreted plans, policies and procedures while assessi progress in assigned projects/programs using measures th balance organizationalresults with customer, employee, schedules-Facilitated training for four messaging technicians, teachin proper messaging procedures and increasing certified op by 5%Led daily operational update meeting (25 personnel) Oversee the protection of user accounts, set and change account passwordsPrepared daily correspondence, Enlisted Performance Reports Award and Decorations in a timely and professional ma Monitored the process for the Communications-Computer Systems Requirements DocumentEducationXavier University, Associate Degree in Pre Law and Engineering