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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLESUMMARYDedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and meet goal expectations. Reliable and driven, with strong leadership and prioritization abilities.HIGHLIGHTS Claims Assistance Excellent Communication Skills. Technology Technical Assistance Scheduling . Attention to Detail. Data Entry . Multi-Task. Software ResearchEXPERIENCEProduction Associate May 2020 July 2020Balance Staffing Stockton, CaliforniaHandled power tools such as; Milwaukee drill guns, air hammers, lithium-ion Milwaukee tool guns and standard hand starter tools.Assembled vehicles while on a fast-moving assembly line.Provided vehicle measurements and worked on repairs.Worked overnight 12-hour shifts Monday Sunday.Worked with robot machinery as needed.Caregiver November 2019 - January 2020On My Own Independent Living Service Sacramento, CaliforniaObtain clients blood pressure, verify medication & dosages, review health histories, and document concerns.Prepared and dispensed medications at time intervals set by prescribing physician.Worked with insurance companies to obtain medical services and supplies.Monitor clients for medication reactions and scheduled appointments.Order clients medications and meal prep.AppleCare Technical Support Advisor January 2018 March 2018Apple Inc. Elk Grove, CaliforniaProvided exceptional technical and troubleshooting assistance to customers via phone, e-mail, or chat.Self-managed and work independently in a fast-paced and constantly changing environment.Answered and respond to customer inquiries regarding knowledge of Apple products.Researched and resolved all technical issues within iPhones.School Supervision Assistant September 2017 January 2018Berkeley Unified School District Berkeley, CaliforniaAssisted with managing childrens records which included behavior, health & injury, medications, and visitation sign in/out logs.Supervised children ranging from ages 5 to 11 years old.Interacted with children, parents and staff.Assisted children with homework.Ensured childrens safety.Courtesy Clerk August 2016 September 2017Safeway Berkeley, CaliforniaAssisted with price checks, retrieved products and returned unpurchased items back to shelves.Ensured that damaged or spoiled goods were taken care of according to company policies.Ensured that shelves and items were neatly arranged and organized.Provided excellent customer service to every customer.EDUCATIONBachelor of Arts in Communication, Berkeley Community College, Berkeley, California |
