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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEProfessional Summary: Dedicated and motivated Office Administration/ Coordination Support professional with experience optimizing productivity by performing routine administrative functions. Familiar with drafting correspondence, scheduling appointments, organizing, and maintaining paper and electronic files, or providing information to callers. Ability to multi-task in fast-paced environments, working independently or as a team member.SUMMARY OF SKILLSCritical Thinking SkillsProject ManagementCustomer Service OrientationTime ManagementExcellent CommunicationMicrosoft / Data Analysis toolsData ManagementCooperationLeadershipInterpersonal SkillsPROFESSIONAL SKILLSOFFICE ADMINSTRATION/ ManagerAssisted management with review and determination of policiesSolved or escalated customer issues or complaintsAssisted management with business control, self- assessment (BCSA) audit activity by retrieving data and/or files for reviewEntered settlement adjustment as directed by managerEstablished and maintained department of transportation DOT- requires filedTracked a variety of metrics including the charge back program, complainReviewed and entered all independent contractor (IC) settle formationEntered settlement adjustment as directed by managerGreeted claimants during visits and handled multi-line telephone systemCreated and maintained master calendar, collecting, and disseminating general informationConfirmed appointments, communicated with client, and update client recordsPrepared, collected, and distributed outgoing and incoming mail and packagesRegistered patient using the hyper-space and EpicEstablish data access security requirementsSupervised and coordinated activities for workersCreated audit objectives and audit plan, utilizing general audit plan/previous audit reportsMonitored and modified computer application to prevent inaccurate calculations data lossImplementing a system to ensure that accurate billing information is entered into the billing system.Supervising the revenue cycle department in various duties, such as account management, communications with insurance providers, collections, cash posting, contract analysis, and billing.Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.Reviewing financial hardship applications.Overseeing the hiring and training of staff.Efficiently managing patient complaints in respect of billing and collections.Planning and structuring the department workflow and staffing.Correctly coding diagnoses and procedures.DATA COLLECTION/ANALYSISEnsured data documentation is developed and maintained including FGDC metadataProvided consistent interpretation and application of Bureau/State policies to their respective State Offices.Managed databases containing spatial data.Be accountable for integrity and quality of business data personally created/updated.Interpreted data from primary and secondary sources using statistical techniques and provide ongoing reportsCompiled and validate data; reinforce and maintain compliance with corporate standards.Developed and initiate more efficient data collection procedures.Working with managing leadership to prioritize business and information requirementsNURSING ASSISTING/ PHLEBOTOMYPerformed clerical duties and patient care to both mothers and babiesProvided excellent customer service to both internal and external customersTrained new hires, assembled, and analyzed medical chartsManaged sensitive health information and situations according to HIPAA regulationsRegistered patient using Java ScriptConducted over 40 vein punctures for patient each weekAssisted with 15 Electrocardiograms and 30 vital signs for patients dailyAssessed patient safety, two hourly monitor safetyOrganized and entered patient information in data baseWORK HISTORYSenior Operation Administrative- FedEx Linehaul Part-time - Syracuse, NY, 2021-2022Supervisor/ Revenue Auditing- United Postal Service (UPS)Part Time - Syracuse, NY, 2020-2021Data Collector- US Department of Commerce, Bureau of the Census Bronx, NY, 2020-2020Intern, The Major Office of People with Disability -Manhattan, NY, 2019-2019Certified Nurse Aide- Jacobi Medical Centre-Bronx, NY, 06/2007-05/2015Certified Nurse Aide- Montefiore Medical Centre- Bronx, NY, 04/2010- 02/2011Coordinator / Supervisor- Toy R Us Bronx, NY, 05/2013-06/2019Manager /supervisor-Watson betting Revenue Auditing, Jamaica, KGN, 1998-2003EDUCATIONMaster of Science in Health Care Informatics, Adelphi University, Garden City, NY, 2020Master of Science in Public Administration/ Health Administration, Mercy College, Bronx, NY. - in progressBachelor of Science in Psychology, Mercy College, Bronx, NY, 2013Associate of Science in Information Management, Monroe College. Bronx, NY, 2011CERTIFICATIONSCertified in CPR 2019Databases and SQL for Data ScienceVisual Analytics with TableauModern JavaScript: ES6 BasicsFundamentals of Visualization with TableauMicrosoft Words/ Excel/EpicIntroduction to Relational Database and SQLADA (Americans with Disabilities Act)Certificate in Health InformaticsCPT/HCPCS CodingReference: upon request. |
