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Information Technology Office SupervisorToms River, New Jersey, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYOver five years' IT Helpdesk management. Supervised IT employees. Marketed Cellular, and Solar. Maintained Telecommunication hardware, and software. WORK EXPERIENCEOctober 2019-CurrentInformation Technology Office SupervisorUnited States Census BureauUnited StatesManage a IT team of IT professionals. Supervised help desk functions -Configuring and repairing Windows laptops installing and updating software applications. Managing Windows File Servers in Active Directory. Performing network cabling for data and voice to provide network and voice communication connectivity. Maintain proper access for users on Desktops, Laptops, I-Pads, iPhone. Successfully utilized several priority software packages to maintain operation of equipment i.e. Citrix, Active Directory, and Workspace1. Administration functions included scheduling, hiring, and maintaining communication with team to update new functions, and operations. July 2018-October 2019Case ManagerNational Council on the AgingWhiting, New Jersey, United StatesAs an NCOA Regional Case Manager in NJ, I assist 55 and older adults who are unemployed, and low-income, going through difficult economic times. We work to improve the lives of the most vulnerable. We provide training for Information Technology, Casino work, Home Healthcare, and Security work. August 2014-December 2016Senior Marketing SpecialistSungevityOakland, California, United StatesEstablishing eligibility for solar installation for residential customers in the Mid-Atlantic market. Fiscal year ending 2015 with a 66% qualification rate, and 22 sales.July 2013-July 2014Housing AdvisorRenewjerseystrongerLakewood, New Jersey, United StatesAdvising Homeowners who have been damaged by Super storm Sandy in Rehabilitation Reconstruction, Elevation, and mitigation of their Primary residences. Data collection, and analysis. January 2009-June 2013Event CoordinatorOlympia EntertainmentClifton, New Jersey, United StatesBooking, Sales, catering event marketing, scheduling, and client negotiations. October 2007-November 2008Program Assistant/RentalClark County Parks and Recreation, Paradise Community CenterLas Vegas, Nevada, United StatesSupervised room rentals, and Recreational Trek programs. April 2002-May 2007Event ManagerMGM Mirage Las Vegas, NVUnited Statesconvention services, and special events, Set-ups and implementations of High-roller events, Bingo, Arena events. SKILLSActive Directory Citrix Network Cabling Iphone Microsoft Access AS400 Data Collection Microsoft Project Marketing Marketing Specialist Cabling Cellular Telecommunication PADS Mitigation Help Desk Helpdesk Collection Catering Scheduling Healthcare Operations Quick Books Excel Microsoft Excel Microsoft Outlook Microsoft Word CERTIFICATIONSTraining certificationcertification in designLANGUAGESEnglish - IntermediateWORK AUTHORIZATIONI am authorized to work in the following countries: United States |