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Candidate's Name , PSMStreet Address  PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEOnline Presence: http://LINKEDIN LINK AVAILABLEMulti-Faceted Certified Scrum Master, Agile Coach and Servant Leader. Passionate, Resilient and Ambitious professional with the ardor and fervor to positively impact your bottom line and showcase a results-oriented and purposeful drive that will culminate into overall business success from an IT standpoint. Dedicated, organized and dynamic Professional Scrum Master Agile Project Coordinator with extensive knowledge at managing multiple priorities with a positive attitude. Well-versed in building positive relationships with customers and other stakeholders. Willingness to take on added responsibilities to meet team goals. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.Technical Skills & ToolsShielding the team Agile Framework Conflict resolutions Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective) Coaching Agile practices Agile Estimating and planning Forecasting Removing impediments SDLC Waterfall methodology Planning and Coordination Problem-Solving Project Management Customer interaction Organization and Time Management Interpersonal Communication Decision Making Time Management Quality assurance Risk identification Active Listening Collaboration Google Suites Jira Monday Trello Mac OS Microsoft Office Suite SharePoint Webex Zoom Project Visio Google DocsEXPERIENCE02/2018- present Samsung Electronics Houston, TXSr. Scrum Master (PSM)Perform invariable analysis on Scrum metrics, customer data, consumer insights, developer initiatives, product ownership and functional team dynamics utilizing the Scrum frameworkConduct and document standards whilst facilitating Sprint retrospectives, Story grooming, iteration and Sprint planning for standups and consecutive touch pointsLeverage and monitor conjoint metrics whilst increasing the predictability of the Scrum team (as well as removing interdependencies and impediments with the SAFe framework)Evaluate and facilitate discussions on conflict resolution, team building and product development / enhancement within an Agile environmentDelineate and identify the overall principles and values of adopting Waterfall + Scrum Methodologies during cross-functional team meetingsDemonstrate the viability and implementation feasibility of all SmartThings products to allow B2B/B2C consumers to sync up their connected gadgets onto a single smartphone hardware hub whilst working with Product OwnersMonitor the execution of Agile best practices for Off-Shore teams in Asia and manage 9-member teams culminating in a 96% average sprint goal result whilst being on target, on time, on schedule and on courseEstablish and maintain product road maps whilst coaching several Product owners on deliverable guidelines, NPIs, software upgrades, testing requirements and developer tickets and user storiesSpearhead daily Scrum meetings, demonstrations, iterations, Sprints, presentations to upper-level management and collaborative leadership projects on an ad hoc basisBuild and manage relationships across multiple technical and business partners utilizing strong interpersonal skills, soft skills, leadership traits, project management implementations and inadvertent resource mobilization capabilitiesValidate the testing process, set SMART Goals, review new product introductions and product extensions within SmartThings for continuous planning purposesAssess product visibility on user stories utilizing KPIs to discern Scrum team progress, cadence, velocity trends, estimation variances, scope changes, burn-up and burn-out charts and commitment reliability01/2008 - 02/2018 General Electric Dallas, TexasAccounts Payable SpecialistProcessed invoices using SAP and Oracle in a fast-paced environmentProcessed PO invoices using the 3-way match, matching the invoices withPO and GRProcessed Non-PO/Expense invoices using the 2-way match by obtainingapproval and general ledger code from respective territory managersScanned invoices using SoftworksProcessed over 100 invoices dailyResearched past due invoices and reconciled vendor statementsReconciled vendor statements, researched, and resolved discrepancies bycommunicating with vendorsEDUCATIONGrand Canyon UniversityPhoenix, ArizonaBachelor of Science, December, 2022Major: Human Resource ManagementTECHNICAL ACUMEN & PROFICIENCIESExpertise in Scrum and Agile Methodology, Cybersecurity, Six Qualitative and Quantitative Analysis, Information Security, Project Management, Competitive Intelligence & Consulting Proficiency in Windows 95/98/2000/NT, MACs, Jira and Azure Dev Ops (ADO)Certifications: PSM Certified, Customer Relationship Management (CRM). Aspiring towards becoming a SAFe Certified Agile CoachInterests: Avid Researcher. Movie Buff that thrives on Socialization & Networking opportunities via social media et al