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EXPERIENCEINDRISRAMOSIStreet Address , (407),914-9702,,, EMAIL AVAILABLE Safety and Security Manager March 2021 - CurrentSeralago Hotel & Suites - Kissimmee, FL Kissimmee, Florida, United States Directed activities of security support personnel according to operational policies and applicable regulations. Controlled perimeter access to facility, visitor entrances and inspections, and alarm and guard response actions.Identified program issues, security requirements, and optimal solutions for program needs. Facilitated security awareness training and routine briefings for staff. Security Officer April 2021 - June 2021Orlando Health Orlando, FL, United StatesResponded to medical or security emergencies to perform first aid, secure scenes, and detain individuals. Patrolled public areas to detect irregularities and prevent unauthorized entry. Investigated disturbances, alarms, and unusual activities. Searched bags or belongings and seized prohibited items. Identified security concerns through regular facility and equipment inspections. Defused conflicts by using de-escalation and crisis management techniques. Security Officer January 2018 - March 2020Bohemain Celebration Hotel Celebration, FL, United States Investigated disturbances, alarms, and unusual activities. Patrolled public areas to detect irregularities and prevent unauthorized entry. Permitted authorized persons to enter property and monitored entrances and exits. Operated radio or telephone equipment and console monitors. Upheld building security protocols by distributing personnel to cover access points. Public Safety Supervisor September 2013 - February 2018 E.P.S Public Safety Department Winter Park, FL, United States Oversaw criminal investigations as head of team of [Number] personnel. Maintained staff discipline by enforcing rules and regulations and addressing violations. Met department coverage needs with effective schedules and case assignments. Assisted staff and visitors with directions and other non-security needs. Managed routine and emergency security activities with same knowledgeable, level-headed approach focused on restoring order and preventing harm.Identified need for advanced law enforcement response by surveilling suspicious individuals and situations. Screened persons entering [Type] facilities and directly challenged those without appropriate identification. Law Enforcement Officer April 1980 - October 2011Boston Police Department Boston, Mass, United States Followed departmental policies and processes for proper suspect apprehension and interrogation. REDUCATIONSKILLSPROFESSIONAL SUMMARYEngaged local community with open communication and collaborative approach to crime reduction. Controlled use of force and de-escalated conflicts to minimize casualties and comply with department policies.Interrogated suspects in criminal investigations to uncover events, situations, and details. Maintained vehicle appearance and avoided unnecessary damages with proper driving. Served warrants and testified in court proceedings as to details of cases or alleged criminal actions. Collected first-hand statements from victims, suspects, and witnesses. Enforced laws and monitored traffic to protect citizens from criminal acts. Criminlogy/ Criminal Justice May 1979Boston University, Boston, Mass, United StatesIncident investigation Emergency response Scheduling Alarm managementDependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Security-conscious [Job Title] accomplished in planning and directing operations at [Type] facilities. Plan for all types of medical, physical and criminal incidents. Build and lead highly effective and well-organized security teams.