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Click here or scroll down to respond to this candidateCandidate's Name
Lakeland, FLPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF QUALIFICATIONSMicrosoft Office ProficientExcellent Phone EtiquetteCustomer Service OrientedLeadership SkillsReliable/ResponsibleCritical ThinkingTeam PlayerData AnalysisDetailed OrientedEMPLOYMENT EXPERIENCEFirefly Legal 09/18-03/2020Office Associate Tampa, FLHandled a special account called EZ messenger forFollowed up with the client EZ messenger on many details that they required.On conference calls with the client once a month.GEICO 11/17-05/18Payment Recovery Tech Lakeland, FLDetermined individual cases where possibilities for subrogation and recoveries exist.Applied rules and statutes to fact situations to identify possible resources on which to base a demand for reimbursement from third party payers.Used available resources to investigate claim situations and identified other entities and individuals with resources against which subrogation or recovery claims can be made.Reviewed and evaluated accident or incident reports, individual claims, medical or other documents relating to funds paid out by an agency.Notified other parties and insurance carriers or attorneys of the agency subrogation or recovery interest; conferred with other parties, insurance carriers and attorneys concerning potential settlement or other actions.Prepared and maintained case files, correspondence, legal documents and other information related to subrogation claims.Burnetti, P.A. Law Firm 11/14-10/17Workers Compensation & Social Security Assistant Lakeland, FLComposed and revised legal documents for attorneys, including letters, dispositions, and court filings.Ensured legal documents were processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines.Managed Attorneys calendar and set up appointment for potential clients.Drafted decisions, motions, and petitions to be filed with the appropriate court.Walt Disney World Resorts 11/13-10/14Parking Hostess Lake Buena Vista, FLResponsible for greeting guests, loading and unloading trams, operating and driving parking trams.Delivered narrations of varying lengths in front of large groups and providing audience control.Helped ensure guests have enjoyable experience and answered questions for guests.Stone River/National Flood Services 07/12-05/13Underwriting/Customer Service Lakeland, FLTook numerous applications via phone and handled a call volume of 100 per day.Inputted all information in specific software system to give quote for the flood insurance application.Ascertained that all file documentation complies with underwriting and authority level standards, and passes all audits.Responsible for authorizing reinsurance of policy when the risk is high or declining excessive risksNew York Life Insurance, Tampa FL May 2009-April 2010Claims Associate IIIReviewed, analyzed and paid death claims within five business days.Ordered and reviewed medical records for cases that fell under the contestable period.Issued denial letters for claims falling outside of coverage and submitted weekly reports to management.Used an electronic diary system documenting resolutions for unsettled files.EDUCATIONLakeland Senior High School, Lakeland, FLDiploma EarnedPolk State College, Lakeland, FLBusiness Administration College Credits |
