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Title Package Handler Customer Service
Target Location US-NC-Mebane
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Abington DrMebane NC Street Address
Telephone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLECustomer ServiceStrive to exceed customer/ employer expectations by delivering great service. Maintain customer centricity in all initiatives and interactions, always putting the customer first by offering an award-winning record of accomplishment of customer care excellence within high-volume environments that includeEducation: certifications, licensure, and achievements.Northern High School July 2020.CPR Trained, First Aid and Medical Certified.Computer experience in Microsoft word, Excel, and power point.Key SkillsCustomer ServiceTroubleshooting/ Problem SolvingCompliant HandlingRetail/salesReports & DocumentationMS Office/Excel/WindowsCashierEnvironmental ServicesWork Experience:Securitas Security Service Chapel Hill, NC Aug-2021 presentCommunicates effectively via two-way radio, computer, email, telephone.Verbal communication with law enforcement agencies, staff members and visitorsMaintain a working knowledge of emergency codes, policy and response procedures.Responds appropriately and in a timely manner to any and all emergency situations as well as activated security alarms.Investigations and incident report writing complete trespass, intervention and use of force reports with complete narrative into the departmental records management system.Takes custody of items found, secure them properly and attempts to return property.Patrol submits daily activity logs/reports before the end of the shift unless approved otherwise by the supervisor.Acknowledgeable of the security sensitive areas identified in the security Mg plan and patrol area policy.Control visitor entry as appropriate into the buildings and after hour screens for authorizations.Escort employees and visitors to parking areas provide after hour access to secured areas for authorized personnel.Patrols assigned area and properly documents/reports security or safety hazards. Locks/unlocks designated doors.Interacts with personnel in patrol areas and challenges all suspicious persons encountered.Completes/documents the required number of patrols as specified by the Shift Lieutenant or Sergeant. Intervenes and redirects persons observed to be in violation.Traffic Control Conducts parking surveys when requested or required. Enforces applicable parking regulations. Initiates towing of vehicles as required.Restaurant Depot Durham, NC December-2020  August 2021Greet customersFind out the customer's needsRecommend, select, and help locate the right merchandiseDescribe a product's features and benefitsDemonstrate use and operation of the productAnswer customer queries regarding the store and the merchandiseMake suggestions and encourage purchase of productsStock and sort merchandiseCashierHousekeepingBalance registerFedEx package handler Durham NC, October 2019- Aug-2020Responsible for receiving, sorting and distributing goods.Load and unload trailers.Coordinate material transfersStock areas with low materials.Ship and unpack orders when instructed.Create and maintain safe work environment.Stack and palletize products according to facility specification.Assist machine operators with hand signals on where to move large packages from pallets area to loading bay.Identify product codes and sku numbers against invoice manifest.Move merchandise from pick slot to conveyor area.Tag pallets with the correct identification number.Notify Supervisor of defective products or damage packagesAmazon warehouse stowing, Raleigh NcPicking and scanning and placing items into storage shelves in a fast and efficient mannerMaintaining a minimum rate of scanning putting away items around 460 items an hourKeeping items in the storage bins organizedKeeping the work station organized and clutter freefollowing proper safety protocolsplacing scanned items into the correct size shelves/slots for storageApex tools group picker/packer Apex nc, November 2020-march 2022Perform all tasks associated with the proper operation of zones designated for picking and packaging product for shipmentReceive and make labels and boxes based on zoneKeep products separated, organized and in good conditionMonitor product quality frequentlyFollow safety regulationsAbility to use RF scannerMove and lift up to 50 pounds of product as neededMove boxes to correct designated zonesOrder additional product from other locations when stock is lowUsing basic mathematics to determine the appropriate number of picksBuild packaging based on product sizedVerify product number to the stock keeping unit labelBeyond Care Management Raleigh, NC March 2018 October-2019Welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen, and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort, and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep inventory of stockUpdate calendars and schedule meetingsKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing, and faxingProficiency in Microsoft Office SuiteHands-on experience with office equipment (e.g. fax machines and printers)Professional attitude and appearanceSolid written and verbal communication skillsAbility to be resourceful and proactive when issues ariseExcellent organizational skillsMultitasking and time-management skills, with the ability to prioritize tasks

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